Smart Home Solutions, Inc.

Too many marketers for too few workers. They came to the house, got my phone, called back multiple times to set up appt. Then they cancelled the appts 3x. When we finally met Anthony, he seemed friendly and genuine, we settled on a large insulation and turf project and signed up for HERO financing. Then I tried to call the project manager (s) about making slight adjustments to the landscaping design. Never could talk to anyone! I did get a couple of calls from a customer service rep to set up a meeting with a project manager but no-​one ever showed up or called, so I cancelled the project after waiting almost TWO MONTHS.
I’m going to give them the benefit of the doubt and say my house was out of their area (although they came canvassing my neighborhood!) so maybe their work product is better closer to home. They didn’t rip me off or lie, just didn’t seem to have the manpower on the ground to follow through.

I have had windows installed and am now having green landscaping done. I’ve also added a few more windows to be installed and a couple of windows removed and and closed up. My experience with Smart Home Solutions has been good. A couple of glitches but nothing worth mentioning. I do have to say that I have received excellent customer service. The Hero financing program application was a breeze and the approval immediate. Eric, and Arthur are very knowledgeable and professional and easy to work with. I would definitely recommend Smart Home Solutions for your contractor needs.

We had been looking at having our house painted, so we made few checks on the internet and e-​mails and SHS responded. We were totally excited at the HERO program for the finance and the Textural paint that would seal the house. SHS responded all my requests during the process and cleaned up everything every day and at the completion. I thought that at times I was a real pain in the neck with my request, but they were eager to please me. I highly recommended them. I’ve enclosed a couple of ariel pictures from my drone that shows the completed work. The color is titled Silver Spur where we did have red bricks around our planter that we had painted white.
We had planed to change our lawn with Smart Turf, but unfortunately the city had just change the rules and couples months before that provided specific guidelines. We were only the second family to apply for permission, but were disapproved only because we were replacing to much grass.

This guy came to our door today, shady. First he was trying to act like he was a city worker of some sort, he had a construction vest and I kept looking at his badge, he said they were doing a lot of work in the neighborhood and apologized for the possible loud noises. I said okay and he continued trying to make conversation he was kind of just trying to engage me in a conversation so I asked what sort of work they were doing and where and he couldn’t give me a specific answer he was very vague. He then started «noticing» all the work that needed to be done around the house and started talking about a federal program for home owners to make improvements to the home he said it was called H.E.R.O. He brought it up as like a «oh I just know this info that may be beneficial to you, type of thing» so I said cool, thanks and I’ll look it up/​look into it. He continued to try to engage me in conversation and asked if I was the homeowner, etc. I said no, it was my mom’s house and she wasn’t available, I noticed at this time the logos on his hat and badge, no city information, and he had flyers in his back pocket that he kept messing with and would eventually hand me. Shortly after I told him my mother wasn’t home and I had nothing to do with home type decisions my mom shows up from around the corner and he starts talking to her, he tries to get her to set an appointment to meet with his supervisor and says that they can help her with home repairs with this government money and one of our neighbors had gotten her roof repaired and was only paying $ 88 a month… wait, if this is federal grant money, why is she paying? He said it was a Ms. Garcia — well this is Pico Rivera, that could be anyone, so I asked him to point out the house and again he pointed vaguely and didn’t give specifics. He got my mom to set up an appointment with someone he called on his own phone, he said «the office» and I was vague with him telling him if and when I’d be home. Around that time my husband came out to see where I’d gone off to and I slipped away and left him with my very tall husband to try and engage him in convo and bs. I was over it and annoyed with him. it’s there that my mom set an appointment, but I had her cancel it later. I went to the page on the flyer he handed us
and the top of the tab said «copy of smart home solutions.» when I googled them, they are just contractors. And they seem super shady.