Great place, great prices(on most items) and GREATSERVICE… Jack and Dennis are the BEST! As a «girl» it can be a traumatizing experience shopping in the big box stores(HOMEDESPOT specifically), where you are treated rudely, should you find anyone to help you. Not so here. My contractor recommended them and what a surprise. This is not a Showroom where all those pretty faucets and shower heads are displayed in gorgeous surroundings(read $$$$$$$$). So do you homework, take a look at those gorgeous showrooms, take a pic w/cell phone of what you like then head on down to see Dennis or Jack. BTW Tubz in Fremont is a great place to see and try out(not actually take a bath, but stand and sit in) to see almost all tubs known to mankind.(not low low end like The Despot… probably low end at $ 600). Trust me, as a girl who has done many remodeling projects(and loves to save $$$ so I can buy more shoes) you WILLNOTBEDISAPPOINTED.
Bobby B.
Place rating: 5 Oakland, CA
I love this place. The employees are very helpful, and patient with people like me, who don’t know enough about plumbing and electrical to walk right in and grab what I need without assistance. Their prices are great, too.
Lisa N.
Place rating: 5 Pleasant Hill, CA
My contractor recommended this supply store to me a couple of months ago and I finally made it in this afternoon. It took me a little while to find it(near the old Tower Records in Concord) but now that I have, I don’t think I’ll ever go back to Lowe’s or Home Depot. I spoke to Jack and Dennis and they were able to answer every one of my questions, including ones that started with, «You know that thing that attaches to that other thing in the shower…» I moved out of my parents’ home many moons ago, but I’ve been dying to update, redesign and redecorate some of their living space, especially their master bath, to make life a little easier for wonderfully active people over 75. Dragging my parents into the 21st century hasn’t been easy(always met with considerable kicking and screaming) but every upgrade I’ve done, they’ve been so thankful for and always wished they had done it sooner. I walked out of American Ace today feeling so empowered and motivated to start more of these projects. Why? Basically because someone was able to break everything down for me, from pricing, to project ideas, to sequence of labor, etc. The prices were very reasonable(almost half of what Home Depot quoted) and because they deal with all the different vendors for you, you don’t feel like you’re on your own. I’m used to receiving information in snip-its(from Home Depot) which is sometimes overwhelming and inevitably delays my moving forward with projects because I feel I have to deal with all the details myself and that things could go very wrong. Now I’m very confident that I can move forward knowing these guys are in my corner.
Ron L.
Place rating: 5 Pleasant Hill, CA
Ditto to the previous 5 star reviewers. Ron Lem Bay Area Plumbing Inc. 833 Treehaven Ct. Pleasant Hill, CA94523 925−395−0672
James T.
Place rating: 5 Concord, CA
Jack was extremely helpful on the phone and in person. This is a great supply warehouse for contractors and home owners who need electrical, plumbing and HVAC supplies for projects.
Dino K.
Place rating: 5 Walnut Creek, CA
one of the best places for plumbing, hvac, and electrical supplies. i agree jack and dennis are doing a great job. thomas is the one behind the scenes, and is doing his best at making the customers happy. good service, good prices, why go anywhere else?
Shahrooz H.
Place rating: 5 Pleasant Hill, CA
This is the best place to get all of your Electrical, Plumbing, and HVAC supplies. Jack and Dennis are not only extremely knowledgeable but they are great guys to boot! They provide outstanding service and know how to treat their customers. They are not salesmen, and don’t push any products on you that you don’t need. It’s truly a great buying experience. Their warehouse is always fully stocked and organized. If there’s something that you need that they don’t have they can track it down and get it for you in a matter of days if not the next day. The icing on the cake for these guys is their pricing. It’s almost unbelievable how much cheaper they are when you compare them to the major hardware stores like Home Depot, Lowes, OSH, and especially ACE. Don’t waste your time going to the other places, go see Jack and Dennis and they will take excellent care of you. Tell them Shahrooz sent you!
Tad R.
Place rating: 5 San Diego, CA
This new location of a Bay Area supply company is well-stocked with materials, tools, parts and equipment. We needed a replacement fill valve for a Toto toilet but didn’t have the model #. Dennis Salinas went above and beyond to help us identify the model # and part #, with the incomplete(and possibly incorrect) information that we had in hand. We installed the new fill valve and it functioned perfectly. This was outstanding customer service and much appreciated after having gotten the wrong part and virtually no assistance from another local plumbing supply house. Needless to say, we will be back and recommend to anybody who needs plumbing, electrical or HVAC supplies. Their prices are also very competitive, which is an added bonus!
Dennis S.
Place rating: 5 Concord, CA
American Ace is a place anyone and everyone can go to get what they need for plumbing and electrical. They are a part of the American Emperor/American Ace company and treat each and every person as though they are equally important to the success of their store.