Master Dog & Cat Grooming

I love this place. Susan is a wonderful groomer. She is so flexible with appointments.

She did a great job bathing my large breed dog. My pup left silky clean with a bright white coat. I don’t get my dog groomed (fur cut), so the simple wash and blow out is all I needed and it was done well. I didn’t notice the unclean environment, maybe because dogs are washed there, I didn’t expect a salon. I don’t think my dog minded the extra fur floating around either. Very nice person. No problems at all. She doesn’t take credit so bring cash.

Pros: It’s the ONLY place my dog doesn’t fear going to. I’ve taken him to three other places, and in all three he shook and whimpered the second time we entered. But Sue takes only ONE dog at a time (like a human hairdresser) instead of batch-​shampooing four or five dogs and letting them sit in crates, shivering, while they get blown dry and clipped one at a time. And she declines to work out big mats when the dog is NOT a show dog. She knows it hurts. (It hurts when I work on snarls in my own hair!) So the dog is in and out fast, with no pain.
Cons: Not a fancy-​looking operation, and Susan the owner/​groomer can be a little high-​handed when it comes to grooming the dog. (She cut off all the long hair on my Shih Tzu’s plume tail because it was matted. I would have said YES if she’d asked me, so I really don’t mind that much. But still…) And my doggie has had better haircuts elsewhere. He comes out looking OK, but not adorable.
But overall, given that a Shih Tzu needs to be groomed regularly, and he is NOT a show dog, I value the no-​fear aspect over everything else.

Great job. My dog is not easy and she hates being groomed. I was nervous about trying a new groomer because of this. She did a great job! Not only does my dog look great, but she was calm and behaved through it all. The salon was well equipped and clean.

We have been bringing our Ragdoll cat here for years because they not only do the best job but are very frIendly and professional with us and our pet. Not sure about the other postings on here complaining about smell as it is no different than any other groomer I have walked into. Great place to go and we drive 20mins each way from leominster for their service.

I would give them –5 stars if I could. Worst groomer ever! She nearly skinned my dog! I can’t imagine a grooming place being worse than this. The place and the owner smells like alcohol.

I took my dog here to have her nails trimmed. This place is GROSS. The air reeked of cigarette smoke. My dog’s nails were cut and we left, but I would NOT have left her there alone!