McNutt Funeral Home

I do NOT recommend this place to anyone! I lost my brother and during this very difficult time, as we searched for a funeral home being the first close death in the family. We needed a lot of help in picking the perfect location for him to rest. We were pretty much sat in a room and were told the price of a burial. Then they pulled out a contract which we hadn’t even had time to think or even discuss, if this was the place. We left to talk about it came back in with a few more questions, they looked at us like we were dumb. And again they pulled out the contract. We left knowing that this wasn’t the place we wanted our brother to be laid to rest. We kept searching till we found the right place for him. Well that evening the funeral home we chose which was Sam Houston Memorial funeral home. They went to Conroe regional to pick up my brothers body. I got a phone call saying my brother was no longer at the hospital! I was confused and certain he had to be there. I finally got a call back saying Mcnutt funeral home had picked him up without our permission! There was absolutely no reason for them to have taken it upon themself and decide to pick up my brother! We never signed any paperwork, how could they possibly do this! I immediately contacted Mcnutt funeral, they were very rude and not once did they apologize for doing this! They then said they wouldn’t give us his body until the next day during business hours! I was outraged how are you going to do this and then your going to tell me when I can get his body back absolutely not! In the end Sam Houston Memorial funeral home got my brother back. We heard from them that it wasn’t easy and they were so rude and ugly when giving him back. I feel like Mcnutt funeral home is all about the money and can careless about what the family is going through during this difficult time. If your looking for a place that really cares and is understanding during this time then I suggest you look else wear!

We are dealing with the unexpected, tragic passing of a loved one. Having never dealt with a death in the immediate family, we had no idea where to go. A couple of old friends suggested that we go to McNutt’s. I honestly wasn’t even aware they had a full service funeral home. We went in and immediately felt at ease. Damon, the Funeral Director was kind and easy to talk to. He explained everything, and dealt with us in a very gentle manner. We were all still in shock when we arrived, and really had no idea about the different services, flowers, etc. We had the viewing last night in their cozy chapel, and it was very comforting. This evening, we will have the service at a nearby church. We would have preferred to have it at their chapel, but unfortunately, we would exceed the maximum capacity. From what I understand, they are building a new, larger chapel.
As a side note, Damon does all the preparations, flowers, etc. Everyone at the viewing commented on the gorgeous casket spray he put together. It was truly a magnificent representation of our loved one, the colors were perfect.
The McNutt Family, and their employees are wonderful, down to earth, easy to talk to people. I highly recommend their services.