Go Express Wash

Wash was good. Inside was basically cleaned. Wasn’t really worth $ 30 (plus 5 $ tip). My complaint is the same as in every car wash I have gone to for the last 15 years in Coppell, Irving, Carrollton and Lewisville. Windshield and windows not clean. They are smeared from using damp and dirty rags that were used to dry the vehicle with. You can really see the dirty streaks in the sun.

it’s close to my job and my car was FILTHY!
So, I haven’t had my car washed in probably a month and a half. it was starting to really get out of control, even the interior was dusty and the mats were starting to grow mini trees from all of the leaves.
I normally visit Mi-​T-​Fine in Irving off Beltline, but seeing as how this place is closer to my job and I couldn’t take looking at my car in it’s filth any longer I decided to go over on my lunch break. they have a pretty decent «menu» of selections on different types of washes they offer and other services such as oil changes and state inspections.
I paid $ 16 to have my full interior cleaned and exterior washed and tires polished. They did a pretty good job, and didn’t adjust my seat which is a pain to get back in the perfect place! y’all know what I’m talking about! Anywho… the staff was ok. They were quick, not necessarily friendly but far from rude. I’d go back.

This place destroyed the paint on my brand new car and they are taking absolutely NO responsibility for it!
I have been coming to this place for years and they do a fantastic job usually?! However, a few weeks ago I had them do a $ 25 hand wash on my new, white Lexus and the tire dressing they used slung all over the outside of all four wheel wells and after sitting on there for a couple weeks (I just had them wash the car again last Friday), I noticed that the excess tire black crap actually permanently stained my paint!
I took it back on Tuesday and they were defensive; suggesting the stain is only «road tar»!
Would really appreciate it if the owner would take responsibility for this and do the right thing.
Buyer beware!

They were courteous, fast and did an excellent job on a truck that looked like it had been mud hogging… inside and out.
I will be back.

I got a groupon for 3 interior exterior green washes, they are very quick and they do clean well inside and out. Originally the price is $ 20. they are very quick! I was in line with about 3 – 5 cars ahead of me, and my car was finished within 30 minutes. I actually did not know that my car was finished until the employee that gave me my ticket told me I was probably already finished with what car wash I got. I wish they would announce the cars that are finished thru the speaker system or something.

First time here. Very nice attendant greeted me. I had the Super Clean. Tip is that before 10am it is $ 5 off. I paid $ 25 instead of $ 30. I didn’t know this so it was a nice surprise. Very clean waiting lobby and facilities. Car was very clean, not super detailed like if I had done it myself (I am a detail freak) but was very satisfied with job. I had something sticky on my windshield that wouldn’t come off and they got that off too. Will be returning. Also like that they have a 5 day rainy day policy with receipt. Only reason not 5 stars is just not quite as detailed as I prefer.

Like some of the other reviewers here, I’ve been frequenting this car wash for years with top-​notch results. My issue today was the lack of customer service from the gentleman who was processing car wash customers. I asked for a basic car wash and Armor-​All on the tires. He pointed toward the board with the various car wash options and said «$ 16 or $ 20» instead of saying ‘that’s the x option or the y option’. I asked him which best matched what I asked for and he returns with a question and asks if I want only the tires washed or if I want both the tires and the wheels. Thinking both would be washed either way, I asked him what he meant and he got really impatient and started explaining how the car wash works and which sprayers came on with which service!
By now, I’ve had a chance to read the board and I notice that the line which explains what will happen to the tires is EXACTLY the same for both levels of service. The only difference between the $ 16 and $ 20 options is an undercarriage wash which I didn’t ask for. So, not only is the guy taking the requests rude and unhelpful, the signs for the services are misleading.
Then, while I’m walking away from my truck, a lady drove in and proceeded to stop at the vacuum stations instead of at the stop sign where he is supposed to take the car wash order. Granted, it was a mistake but it didn’t warrant him yelling ‘MAAM’ at her as she drove by. She didn’t do any harm other than make him walk an extra 10 feet or so. In my opinion, he could have just as easily walked to her car and gently pointed out the stop sign so she would know what to do next time.
I did speak to the manager (Eric) who at least listened to me but he didn’t really act like he particularly cared or would do anything about it. He asked me twice if I had already paid (I believe he intended to reduce or comp my bill) but I told him I wasn’t interested in getting anything free — I just wanted to give him a chance to improve the service.
To be fair, they did a pretty good job on my truck. The windshield still had a few bug spots on it but overall, the truck was clean so at least that part of the experience was different from most of the rest of the recent reviewers.
Also, the lady inside (Kisha I think) where you pay is great! She’s friendly and a pleasure to talk to, promptly called the manager and was the same with the customers that came to her counter while I waited for the manager. Maybe they should put her outside to take the car wash orders!
Bottom line — I won’t go back mostly because of the poor customer service but also because of the poor car wash comments on Unilocal.It sounds like them doing a basically good job on my truck was an exception to the rule. Hate to say it but they won’t be in business very long if they don’t find a way to treat their customers better and provide a better product.

I decided to get the interior dash coating and they did not wipe it off. There were LARGE pools of it all over the interior. I asked them to write it properly and it was still pretty bad. I ended up having to grab a towel and wipe it as they watched. There were still spots all over the outside of the car, I pointed it out and they said there was nothing they could do saying they might scratch the paint. This place is absolutely terrible.

I read reviews about this place… under new management, and thought I’ll try for myself. It was not TERRIBLE, but was barely acceptable. I got home, and there was still bird poop on the passenger door, and there was a huge space of dust on the dashboard.
The place was very clean on the inside and the staff seemed friendly.
…only if my car was that clean when I left.

I just wanna give a shout-​out to Freddy here at this place. He really helped me out today and totally turned my crummy day around. I’m only here temporarily living with my parents before I move out west and I looked ALL over the area for a simple self-​serve car wash because I wasn’t looking for a full-​service detail. All I wanted was to spend a few bucks and vacuum out my floor boards and seats. Could NOT believe the lack of self-​serves in this place… but it doesn’t surprise me around here. Anyway, Freddy TOTALLY heard my story and gave me a very awesome deal. He was SO friendly and kind. Go here just because Freddy is a super nice person and will work with you to take care of your car cleaning needs because it’s clear he not only cares about his customers, but he cares about people.

I’ve been to this car wash several times and the service is great. The staff is quick and friendly.

I checked in on Four Square and it featured a special: $ 4 off ANY wash. I drove up showed it to the attendant, and he didn’t know anything about it, so we went it to ask the manager. By the time I got there they’d been discussing it and the attendant says that it’s actually $ 4 off FULL SERVICE not ANY as specifically mentioned in the FS special, and they said they would update it. I then left with no car wash. I’ve been to this car wash a few times before in the past and it was OK, but I doubt I’ll be going back if they honor coupons in this manner.

I have been going here for several years. Apparently, they are under new management/​owners.
My last trip, a memento that was given to me from a priest when I turned 16 (I am 29 now) was taken from my car. I am sure they just threw it away.
I called to report this and was hung up on by the lady who answered (has an Asian accent) TWICE.
Be careful of things that might be valuable. I will be finding a new place.

Inspite of my friends letting me know not to go there, I did go there, not once but 3 times. Here is what happened
1. First time around, the misplcased my back seat car mat, and they said, I never came in with the mat !! weird.
2. It was just a exterior wash, just okey, like any other car wash
3. I went in paid for wash and wax, the car came out washed but not waxed after 1 hr, and I asked why, and one of them said «we have many cars and we do mess up some». They charged me $ 30 don’t know for what, they said they «super cleaned» the car … But I came out «Super Angry» from this place. I had to pay for something that I didn’t ask for ‚
What a rip off, customer service, out of question, never going there ever again. absolute cheats !!

I bought the Groupon for 3 interior/​exterior washes. After my first wash, I was lukewarm about the wash. It seemed pretty superficial (no vacuuming under the seats, etc.)
On my second visit, I used my last two washes on my car and my girlfriend’s car. First, we were really disappointed with the washes. Straw wrappers and crumbs still remained in areas that should’ve been easily vacuumed. Additionally, dirt was still visible on the dash.
However, the worst was my girlfriend’s missing audio cable for her stereo. It was definitely there beforehand and wasn’t afterward. It’s hard to know whether it was dropped or worse, but when we tried to have them help us find it, they seemed uninterested in helping us find it or offering any sort of apology or remediation. It did not feel like an honest establishment.

Like other reviewers, I found my first visit here to be confusing. I kinda hung out front for a bit, then they gestured for me to go around to the back. I found the back a bit confusing as well. I went with the $ 20 wash deal, and then went for the $ 10 upgrade to have them clean the dash, cup holders, and center console. I was very impressed initially, then noticed they had not done a through vacuuming job on the rear seats. That said, the rest of their work was first rate.
They did a terrific job on all the glass, including removing some adhesive tape that I had failed miserably at removing. The dash, cupholders, and center console were not merely cleaned, they looked detailed! Very impressive!
But it took awhile. I’m used to the car coming out and being worked on in front of me, but they drove it around to the back, where I first dropped it off. After about 45 minutes, I was getting nervous, and asked how much longer. It took them 10 minutes to tell me 3 more minutes. By the time I left, it had been almost an hour total. If they had told me when I dropped off the car that the extra service would take an hour, but they didn’t…and all I was expecting was a «cleaning», not a detail job, I probably would have been fine with the extra time.
Overall, really good work. When I picked up my bride from work, she immediately noticed how much better the interior looked. ‘Nuff said!

Went in for a wash and detail… not impressed in the least. A total waste of money.
Still had dirt on the outside of my car even though they wiped it down. It looked like they didn’t vacuum the floor boards since there was still debris along the edges. Found a whole cookie, a wrapper, and a small stone on the floor in back. Lots of dirt left in the back of the SUV. Just no attention to the details of detailing my auto.
Another customer that was waiting experienced the same thing. They took his car back to try again. The front counter girl seemed unconcerned and the manager never came out of his office.
In addition, the employee that checked me in didn’t tell me about the early bird $ 5 off special when he was quoting me my price options. Only after I asked if they offered any sort of discount or coupon did he mention it. Wonder if he forgot, or maybe he wanted to pocket the extra cash.
WILL NOT visit this car wash again and recommend that others don’t either. Plenty of local places to wash and detail your car. Don’t waste your money here.

I’ll start off with this: Go Express Wash has an EXTREMELY awkward/​confusing setup for new customers. I remember pulling up to get a wash here a couple months ago, but ultimately backed out because I wasn’t sure where to go.
Anyway, I had a Groupon to redeem for three washes, so I tried again. There weren’t clear instructions on where to redeem it, so I walked inside the main building, waited for the one-​girl-​randomly-​walking-​about to notice me, then presented my voucher. She took it and told me to tell the guy outside that I had a Groupon. So I get in my car and take it to the guy and he’s hesitant/​reluctant, but tells me to follow the car in front of me.
So I follow it to the automatic wash and the person in the car gets out and starts prepping it (apparently he’s an employee). I ASSUME I’m supposed to just sit in my car and drive it through the wash myself, but can’t be sure because I was given no instruction. But I get through it, park it, then go back into the main building to figure out how to redeem the rest of my washes (I could have easily driven away). The girl gives me two tickets to use in the future for the rest of my washes. As I walk out, there are apparently people hand-​drying my car. I didn’t have any cash, so I awkwardly looked at the guys and drove away.
Overall, this place has a lack of communication/​awareness for new customers. (I guess they assume only the rich folks in Coppell who go here every day are their only customers.)
That being said, I was «fairly» pleased with my wash. The body looked great, but there were a bunch of smudge marks on the windshield. Glad I didn’t tip.
I’ll be back to redeem the rest of my Groupon, but they’ll have to seriously improve their service/​communication if I’m going to return after that or give them more stars.

This business formerly operated under the name Vintage Car Wash & now does business as GO Express. It has changed a lot & not for the better. You’ll only find it open on good, dry weather days. If an ounce of rain falls, then this place closes & stays closed faster than a Venus flytrap gobbling up a gnat. It’s located near my home & I’ve had my car serviced here several times. Close proximity took me here, but I don’t plan on returning.
I’ve observed some frequent activity at this place that appears to be drug-​dealing. Many cars coming & going but not getting serviced; employees going to the cars & exchanging money for items in plain paper or Ziplock bags. Now, of course I have no proof except for my observations made as a customer and being familiar with what drug activity actually looks like (Crime Watch & volunteering with local police departments, people!). There’s always the chance that the employees have good friends who are delivering lunches & snacks to the workers. Frequently. Quick stop & go, Cash only… look around A LOT first… the handoff!
I did recently observe a worker being physically attacked by two men who beat him with a wrench; they were demanding their «money or the snow.». It was quite frightening & unusual for such an event to occur in a suburb that is often referred to as «the Coppell Bubble.» I left as quickly as I could and have not returned since.

Yes, Also known as Vintage Car Wash.
I’ve had my oil changed and car washed here for probably ten years now and it’s been the best car wash in town. This is not the most convenaint location for me, but I don’t mind going out of the way. If this is on your daily route, become a regular, wont regret it! You should also get the «buy 5 washes, get one free.» it’s worth it.