BGR The Burger Joint

I am SO sad this place closed! BEST BURGERS EVER! 100% prime, GREAT prices, biggest chocolate chip cookies ever! lol awesome milk shakes, friendly staff, retro ambience. You will be missed.

Excellent burger with just the right dose of everything.
Well balanced, highly recommended

Since there has been so many burger joints to open up lately, I am a pretty tough critic and find this place just OK. I went on a Thursday around 12. The menu options are pretty typical. I ordered my burger medium and it came to me well done. Strike 1. Getting the temperature right on my burger is a big deal to me and that’s why I usually go to B&B. The fries were OK. They’re not fresh or very crispy. They don’t have any special sauces or anything like that if you’re a sauce person.
They have that «cool» beverage dispenser that nobody knows how to use. The one that has a flat touch screen and one button that host coke products. It can be time consuming waiting in line trying to see the older generation trying to figure out how to get their darn drink! I don’t blame them either. Half the time the machine gives me cherry coke instead of regular. They should just get rid of the machine! On top of that, the beverages were coming out watery and lacking syrup. I told the lady and do you think she changed it? Nope. Strike 2. I hate a watery coke, its blasphemy!
The food was not cheap, it was just OK, and they need more people working there since they could barely handle the rush.

This place for burgers are amazing but I really Recommend the triple d ”

Good: Great burger cooked medium rare per my order and decent sweet fries
Bad: One line for ordering can be slow at lunchtime.
«Box lunch» special which includes fries & drink ends at 2 pm although the place is almost empty from 2 pm to 5 pm. Without this «special» price, a cheeseburger, fries and drink is $ 15.00. (The general mgr says he can’t do anything about extending the special price even if its 2:03 pm since the cash register won’t accept it and the only one above him is «corporate», i.e. BGR Holdings LLC)
So, for less money and a great burger and sweet fries, go to John Martins’ across the street or to Hillstone across the street. BGR simply doesn’t have the goods to make it long term in Miami where we have a plethora of great burger joints!

Just another burger joint, nothing out of the ordinary. My burger was a little undercooked, I like med-​well. Staff was nothing remarkable but they do have a super hitech coke machine. I think $ 10 for a hamburger that doesn’t even include fries is a bit high, considering this place is so ordinary. I probably will not go back as there are so many other options.

If I could, I’d rate The Burger Joint 2.5 Stars. $ 9 for a burger WITHOUT fries or a drink included? Seems pretty expensive to me, and the quality is no better than Five Guys. I got the Southwestern burger, which was actually greasy, and gave me a bad case of the runs. So basically, I spent a lot of money for something that shouldn’t be expensive and on top of it, spent the afternoon, evening, and morning the next day going to the toilet every hour or so. Not cool, and not impressive. My table agreed that everything was overpriced and the burgers were not very big nor was anyone blown away by their meal. Might as well get a Whopper at less than half the price, they all agreed.

Whenever I’m craving burgers in the Gables I go to this place. There is a wide selection of toppings and sides. The burgers are juicy and cooked to order.

Speed: **two stars. The line to order moves with so-​so speed, just when you begin to wonder why it’s taking long, you move up a spot. When you order and get your number display and sit, you’ll wait at your table for a bit. Not horrible, but not fast at all. On one occasion the food came after a long wait and the order was incomplete to boot, so we had to wait more for the rest.
Temperature: ****four stars. The loudness of the TVs (which it seems like is set so that the employees can watch and listen) usually forces me outside. A/​C is good enough so that even outside I’m not too hot. Perhaps mid July I’d think differently.
Loudness: *one star. TVs are too loud. Doesn’t seem like they’re set for the patrons, but rather, the employees, who are much farther from the TVs than the patrons are.
Employee attitude: **2stars. They’re not horribly slow, they’re not horribly rude, but they certainly look like they don’t want to be there. Let’s just say they work at an ‘easy’ pace.
SoftDrinks: *****5stars. Sure the Coke machine with its myriad of flavors gets attention, and rightly so, but also, the temperature of the soda itself (not counting the ice) is very cold. I love that. Keeps the ice from melting and diluting your drink. I’ve seen the same machine at Elevation and at Moe’s; where the machine actually makes people stand there and take forever to get their drink (that’s not cool). Here, though, either because of the number of patrons, or the fact that they know what they want and get it quickly, it’s not a problem.
Fries: ****4stars. My wife and I usually share fries and we «fight» each other for them, they’re good. This is true of both the regular and sweet potato versions.
Burgers other than the SouthWestern: ***(*) 3or4stars. I’ve had a few, and I like them, although there’s a lot of competition in this market.
SouthWestern burger: ***** 5 stars. THIS BURGER IS DELICIOUS. I’ve brought a few people to this place for this burger and they agree! This burger is what makes this place earn my 4 stars instead of a 3. YUMMM. Complex taste, hard to describe.
Final notes: I drive a good 20 minutes for the SouthWestern alone. Sure I’d like a friendlier staff and TV volumes that weren’t as annoying, but I still make the trek on occasion.

It got out of work late on a Friday night and I wanted to try out BGR Burger Joint as I wanted to use a discount card from a nearby theatre which they had a restaurant partnership with.
They honored the card and I proceeded to order The Burger which consisted of a beef burger, (medium well) onions, tomatoes and lettuce. I ordered it without pickles. I also ordered my fries plain as I wanted it without anything on it.
I wanted for about 10 minutes for the burger to arrive at my table as I watched the game on the TVs. It was worth the wait as my burger came hot and juicy and the fries where crispy and not greasy at all.
It was delicious. I experience great service from everyone. It’s a shame it was not as packed on a Friday night but hope it will get better soon.
Will come back soon!!!

Had the Wellington burger which came with truffle oil, mushrooms & blue cheese crumbles. Instead of the blue cheese I opted for swiss cheese. The burger was a perfect portion for me. Others might want to share it because it can be hefty for some but I have a big appetite. It was delicious but very greasy (I used about 5 napkins while chowing down). For fries I chose the sweet potatoes. They were yummy as well but like someone mentioned, they had no salt.
Service is quick, kinda the same set up as Fuddruckers instead they bring the food out to you. It was $ 14.02 for fries & burger. I’ll be back to try their other renowned items.

This place is nothing but overpriced. Almost $ 40 for 2 burgers, onion rings, fries, and 2 sodas is pretty nuts. Especially since it wasn’t amazing. I’ll pay big bucks for great food, but a measly $ 40 felt like thievery at this joint.
The burgers are just OK. Yes, they have pretty awesome toppings but the hard as a rock bun does nothing but take away from the flavor. I had the Wellington, my husband had the Triple D. Both were pretty good but it was hard (ha!) to get past the bread. The sweet potato fries topped with parm, garlic and rosemary were pretty fantastic and probably why I just upgraded this review to 3 stars.

OMG. YUM! I think the burger I ate at BGR might be the best burger I’ve eaten in Miami. I ordered the special which had an onion ring, BBQ & mojo sauce, sauteed onions and jalapeño, pepper jack cheese, lettuce, tomato and a brioche bun. So good and juicy. It was huge and beautiful. I had to smash down the giant onion ring a bit to be able to eat it and then had a hard time putting it down to let my fiancé try a bite. After all I tried a bite of his, but it was so good. His was the beef wellington, delicious with sauteed mushrooms and onions although I think we both agreed that mine was the better of the 2.
BGR is well priced for the quality and size of the burgers. Most burgers run between $ 8-​$ 11. Fries are extra and the servings are large and enough to share. Our sweet potato fries were a bit under salted, but that was easily fixed. You order at the counter and then they bring you our food. Everyone working there was really friendly and gave suggestions on burgers. They also have an awesome soda machine where you can mix flavorings, it’s different from the normal soda machine. For example you can make 5 types of coke or 2 types of root beer etc. I’d def. come back here.

Nice place, hip atmosphere. Has a cool music theme. The food is good. Takes awhile for it to come out. The fries are really very good. And you get quite a bit. I got them with Rosemary and they were excellent. The veggie burger was… interesting. Definitely homemade. The beans they use in it are kinda sweet. The patty has a hard time keeping its shape and I ended up using a fork with it as the «meat» outside of the bun dropped to the plate. It was good overall.
This place was the first in Miami with the Coke Freestyle machine. Being able to concoct all manner of Coke beverage is pretty awesome.
The price seems a bit outta wack though. I got a burger, fries, and fountain cola and it came to more than 15.00. Granted I got a few extras (cheese @ 1 $ and Rosemary @ 1 $). Not something I would splurge on too often for lunch.

Let’s begin this review by saying that it was a short and sweet visit as we were pan handling our flyers for our next event all over the buzzing metropolis that is Coral Gables. I use the words buzzing metropolis quite lightly. Stephanie and I must have walked passed The Burger Joint at least twice before the aroma of grilled beef finally dragged us in, nose first of course.
A clean vintage atmosphere with local art draping its walls, chrome tables, and a simple chalkboard menu put the cherry on this tiny joint. Stephanie reverted to her cave woman instincts once she stepped in front of the cashier. Nothing like charred animal flesh to turn you on during a lunch beak I suppose.
Stephanie placed her order first. A signature Burger Joint burger with lettuce, American cheese, and their signature mojo. For all of you non-​Hispanics let me give you the juicy details about mojo. In Cuban cooking mojo applies to any sauce that is made with garlic, olive oil and a citrus juice, traditionally sour orange juice. It is commonly used to flavor the cassava tuber and is also used to marinate roast pork. Now that you’ve gotten a new and useful culinary lesson lets get back to the yummies.
I finally reached the cashier, wiped up Stephanie’s drool from the counter and placed my order. I couldn’t resist ordering their Cuban inspired burger. Piled high with roast pork, ham, pickles, and mustard. It’s a Cuban sandwich on some serious steroids. We both ordered their signature thick cut Yukon Gold Fries. Sitting at the table awaiting our sinful delights we tapped our nails on the table top quivering with anticipation.
On large metal pizza disks arrive our burgers and fries. We sliced into both of them so we could greedily share both succulent burgers. The traditional burger is succulent and well seasoned. With crispy leaf lettuce and perfectly melted cheese. The mojo flavor is on point and works perfectly to my surprise. You can taste the freshness of the beef and it’s signature dry aged flavor. I then bite into my Cuban and the first words out of my mouth are «holy hooker fucker». There was no better way to describe the explosion of flavor. Well, there is a better way but I’m going to try to keep this as PG as possible people! Perverts!
It’s deliciously well seasoned. The crispy large cut pickles add the perfect crunch and much needed acid to the meaty tower of happiness. I will tell you that if you put any other unneeded condiments on this masterpiece I will hunt you down and make you choke on purple drink! Just kidding… no I’m not.
Now, here comes the moment of disappointment. Sadly, the pork in the sandwich isn’t as flavorful as I hoped, with a thick chunk of jiggly fat still attached to the slice for a moment it became unappetizing. Then I cut the fat off and hit that burger like a fat kid. You can tell the pork wasn’t cooked with that traditional Cuban love. You would think that in Miami of all places you’d properly season a piece of pork. The fries were another source of disappointment. The thick cut was beautiful but sadly they were under seasoned. I’ve said it before and I’ll say it again, salt and pepper people! Seriously, if you need some I’ve got a set at home that I’m more than willing to share.
We didn’t have time for desert but cookies and brownies are available when you order. What we really loved about The Burger Joint is its endless amount of vegetarian combinations. We may be huge carnivores but if you’re not you can have an amazing filling meal here. Now, let me warn you this place is basically a yuppie Fuddruckers. It’s not easy on the wallet but perfect for the palate. So, don’t go here expecting to spend less than $ 10-​$ 20 per person. With also a few brews on draft this could be the perfect spot for that backyard BBQ feel with the culinary genius of a gastro pub.
Will we be returning to The Burger Joint? Fucking duh people! (excuse my language, not!) As soon as we get paid I’m sure we’ll be dragging our always empty bellies back to the gables for some free range, hormone free, dry aged, ground fresh daily, USDA prime meat!

Burgers and fries are one of my favorite guilty pleasures so when my family and I decided to stop into the Burger Joint for a late lunch, I was looking forward to what I thought would be a good experience. When I saw that they touted their burgers as «One burger you MUST HAVE before you die», I naturally expected to be impressed, especially since it’s rare for me to meet a burger I don’t like. Unfortunately, however, my overall Burger Joint experience was far more exasperating than it was impressive and I have to disagree with the Burger Joint’s declaration that their burgers deserve a spot on anybody’s bucket list. If all of its competition was suddenly eradicated from the face of the earth and the only place left to get a burger was at BGR, then I might consider making a repeat visit but otherwise, count me out!
Honestly, the taste of the burger was okay. It wasn’t the best I’ve ever had but it wasn’t the worst either. My dissatisfaction stems more from having a big helping of incompetence served up with my overpriced burger and fries order. First of all, just because you call something «gourmet» does not mean that it’s okay to price it at twice what it’s really worth. Secondly, if you are going to overcharge your customers, the least you can do is make it a positive experience by making sure that each order is right every time and that customers get to enjoy both quality food and quality service.
The allegedly gourmet burger that is narcissistically called «The Burger» is priced at $ 6.99 for the burger alone. I paid that plus $ 0.99 to add bacon, another $ 0.99 for cheese, $ 2.89 for a side of fries and $ 1.99 for a drink. Granted, I could have gotten that same meal AND dessert for less than $ 10 at a million other places but surely those other places would never be able to compete with the gourmet goodness or bucket-​list-​worthiness of «The Burger» right? WRONG!!!
After you order your food at the walk-​up register, they give you a number and you sit at a table to wait for your order. Despite there being five of us eating together (and we all ordered together on the same ticket), the meals were brought to our table one plate at a time and within well more than a few minutes of each other so those without food got to watch the others eat while continuing to wait for their meal. As if this wasn’t annoying enough, there seemed to be an issue with each meal they brought over.
First, they gave my sister the wrong kind of bread (she had requested seedless since she is allergic) and her burger was missing the bacon she asked for. We sent it back only to have an employee tell us that since that particular burger came with seeded bread, there was nothing they could do even though they do have seedless buns available. Eventually after we insisted, the woman took the plate back and returned it with the bottom seedless part of another bun used as the top and still missing the bacon. My mom’s meal came out with the wrong side order and then after I spent more than 15 minutes watching the rest of my family eating their meals, my order was brought out with the mojo that I didn’t want and without the bacon. Not wanting to wait another 20 minutes for a burger, I agreed to eat it with the mojo sauce anyway but asked them to give me the missing bacon, which the obviously annoyed employee reluctantly brought to me after a few minutes.
In the end, I was annoyed by the mediocre food and ridiculously terrible service so I left feeling more aggravated than satisfied. I expect to get what I pay for so if I pay big bucks for something as simple as a burger and fries, the least that place can do is get it right and do it with a smile but unfortunately it didn’t work out that way for me at the Burger Joint.
If you happen to be wondering whether or not I have anything positive to say about the Burger Joint, the answer is yes. The one and only redeeming quality (which is where I would like to allocate my one star) is the soda machine. The machine looks pretty high tech with a digital display but it is surprisingly easy to operate and offers an impressively wide variety of soda flavors to choose from. Each of the traditional soda flavors is supplemented with additional choices like Lemon, Vanilla, Cherry and the likes. Of course, I’m not very adventurous in that department so I did not deviate from my normal soda choice but I did appreciate having the option.
Overall, unless you are looking for a diverse range of soda choices, I highly recommend that you skip out on the Burger Joint and continue your search for the world’s best burger elsewhere. In my personal opinion, the world’s best burger resides at this cute little place in the Keys called Buzzard’s Roost but since that is quite a hike for the average Miamian, Swensen’s real gourmet burger selection is the next best thing and is sure to impress your taste buds without assaulting your wallet in the process.

: Gasp: I can’t believe I got screwed over with bad service at another burget joint in Miami!
Today, I was hungry at work and took my lunch break to grab some fast food. Mind you, it was around 3 pm. I stumbled onto BGR, ordered french fries with garlic and parmesan to go, left without looking in my bag, and when I got back to my office I realized that the fries did not have garlic and parmesan. It was honestly 3 pm, and there was no one else around. How could they be so inattentive? I also had to wait around 15 minutes which is quite a long wait for only getting french fries. So annoyed! I did not feel walking back because it was only $.49 worth of toppings, but still it is so frustrating.
On a more positive note, the fries were crispy and are probably the best I have tried on Miracle Mile. Also, the décor was vintage and took me back to the 1980s.
Four stars for the french fries! Negative one stars for the lack of service when there was no one really around.
I am not sure if I would come back here again– maybe.

For a medium rare burger since it was my bf’s burger it was good and it was simple burger. The fries was was ok too crispy for my taste. I like how they designed the place. I don’t know if theres more than 1 location but this place had a chill atmosphere.
I like to say how someone compares this to Fat Burger in deco wise umm I ‘ve been to various Fat Burger locations and there is no cut rate to it at all. I’m actually amused by the deco in this place and how halloween orientated too.
Anyhow nice place to be with my bf. Im sure he enjoyed it too.

They’re just another burger trend place, not really offering anything special.
Ahi Tuna Burgers? Greek Burgers? Please, STOP THE MADNESS!
Burgers are neither steaks, nor haute cuisine. All of this chi chi, foofoo faux gourmet with burgers is just s-​t-​u-​p-​i-​d-​i-​t-​y.
Ok, so now getting to BGR specifically —
First, the décor looks like a cut rate Fat Burger renovation, which it is. Second, the burgers are not bad. That’s right, they don’t stink, but neither are they memorable. This menu tries just way too hard. It’s like there’s some MBA in the back room thinking of some twist he can put on a Five Guys or In-​n-​Out burger to make this place different.
To me, this over the top gourmet trend is off putting. A real burger is a slider that’s fresh, slightly greasy and with a solid bun. Which is not really what you find at BGR.
This place reminds me of too hip poser who people don’t hate, but don’t really want to hang out with either.
Further, real men and women eat real burgers. See Five Guys or In-​n-​Out, absolutely NO posers there. BGR, not so much. MBA’s please go home.

If there was an option for a negative rating (with a description of «AWFUL») I would most certainly choose it.
About one month ago I received a delightful card in the mail saying «Happy Birthday Karla!». It was such a neat surprise, with cute printed balloons and a nicely written message offering me a free burger at BGR.
I thought to myself «How nice is this? How many companies do this? I love it!»
I remembered my free birthday burger was good until the end of August. I took my hubs (a burger lover) with me to enjoy this treat. We had planned to actually order more food than the free burger. I was looking fwd. to trying a few burgers, some onion rings and a nice cold beer as well.
When I get to the register I present the birthday card BGR sent me. The cashier then asks me for the «coupon». I let them know that unfortunately that is all I received. Since my full name was printed on the card, I thought it would be no big deal. The cashier turns around and asks the man on the grill if it is ok to proceed with the card. This «gentleman» takes the card and asks me if I have my I. D… I immediately take it out and present him with it. He verifies my name and it matches. However, at this point he doesn’t even bother to make eye contact with me and says «I can’t accept this». no apology, no reasoning, NOTHING — and goes back to grilling.
I am terribly sorry if you are not capable or competent enough to mail out your birthday cards with the proper «coupons» for your potential new customers to actually redeem what you offer them… and you don’t even have the decency to AT LEAST offer an apology for a miscommunication?
Do you really think I wanted to rob you of a $ 10 burger? You’re a joke.
It does NOT surprise me by any means that this place has a 2 star average rating on Unilocal!or that it was half empty on a Saturday at lunch time when every other restaurant on the Mile is filled with customers.
You get what you give– and what you give are worthless birthday cards offering things that you’re not willing to follow through with. Oh and some pretty lousy customer service.
Good luck BGR, because at this rate, you’ll need it.