Opticaltel must be the worst provider in the country. Save yourself from trouble. Do not deal with them.
Anon A.
Place rating: 1 Fort Lauderdale, FL
Turned off service end of July, now three months and STILL waiting for my $ 75 deposit to be returned! Three years of service, never a late payment to them, THEY get their money on time, but plan on a long wait to get yours back. Federal Trade Commission complaint filed. Update — was promised a check for my deposit to arrive by early November. Still have received nothing, 11÷25÷15. RIPOFFREPORT!
Gary Y.
Place rating: 1 Boca Raton, FL
INMYBUILDINGBADVERYBAD — Any dish or Satellite service in Florida is problematic. Service is far far far from desirable… My TV fails every day. It takes 10 — 20 seconds to simply change on channel… Today is Friday — Service request — 1st available service window on Tuesday 1 — 5 pm.
Carmen D.
Place rating: 1 Miami, FL
I am a resident in a building served by Opticatel. This is the WORST internet/cable company! Internet is always kicking me out. Cable is awful. No help at all when you call them. They just want to dispatch someone and if the problem is at your end get ready to pay 65.00. What a ripoff!
Eric B.
Place rating: 4 Menlo Park, CA
I am a resident in a building served by opticaltel, so I don’t have a personal contract with them. The internet service has been pretty reliable, and when I have had any issues, their technical support has actually been fairly easy to reach, and they have fixed the problem quickly.