Genoa Pizza & Pasta

Well I cannot write about the food because I was never able to order. The customer service kinda stinks. The phone rang for about 3 min the I hung up and called back. Rang for another 2 min when I was placed on hold for an additional 5 min. The I was hung up on. Guess they are too busy to take orders. Let’s try Pizza Milano down the street.
Frustrated traveler!

I’m leaving one star because you have to, to write a review. My experience was so terrible I will never order again. I called to order and a foreign lady answered. I ordered the large cheese pizza and 16″ hogie special for $ 16.99, I also ordered breaded mushrooms for $ 4.49 to bring my bill over $ 20. I had another $ 3 off coupon and they said you can’t use two coupons at once. I said well, it doesn’t say that? She said yes it does. I said, I’m telling you it doesn’t say anywhere can’t combine with other offers, it was a pick up order so I said I’ll bring the coupon in. She said no, and hung up on me. I called back and asked for a manager, and she said there wasn’t one available, and hung up again. I had my friend call back from another number and and she asked for a manager and was given one right away (also foreign) not that that matter but the broken English was so hard to understand. So she finally said I’ll place the order if you bring the coupon. We go to pick up the food, and I said I’m sorry for being so abrupt but you have to honor this coupon? It’s not my fault you didn’t write it correctly. She told me I was a liar and made that coupon up. I’m like excuse me??? It was printed by trib total media. She said any normal person would understand you can’t combine coupons. I said I’m a Normal person and I’m reading the coupon the way it’s written. I get home with the food (after being nice enough to tip them $ 3) and the breaded mushrooms were soggy and terrible (I live 5 minutes away), the pizza was cold, and had hardly any sauce or cheese, and the hoagie had Italian dressing and bologna all over it even though I said I have an allergy to certain types of ingredients in Italian dressing and don’t like bologna. All in all, I really hope no one eats here again and they go out of business. I’m not a picky person at all, I’ve worked in a restaurant, and I’m very accepting. However the rudeness of the customer service and them telling me I was a liar is what set me off. Then my order sucked. Guess I shoulda expected that. I would also like to note that I called 10 minutes later to cancel my order, and some guy that answered said he would call the police if I didn’t pick it up and they would trace my call thru my cell phone. Biggest load of crap I’ve ever heard. So sad… I have ordered from them before and the food was amazing. If anyone has a flyer from trib total media look real close at the coupon and it obviously says what it says. It doesn’t say May not combine with other offers.

Average at best. The cheese and sauce didn’t reach anywhere near the edge of the crust and the sauce itself was pretty bland compared to other pizza I’ve enjoyed in the past. Lots of menu choices and pretty quick delivery, but not ground breaking pizza by any stretch. The driver wasn’t very friendly and dumped one of our garlic sauces for good measure. Try somewhere else.

I ordered a pizza loaded with sausage and pepperoni, and it was greasy goodness. I like how the topping was a little itty bit spicy… adding that perfect kick to the pizza. It came with a side of ranch and garlic dip as well, but you have to ask. The appetizer was a different story though. Do NOT get their wings… so salty and hard as a rock.
The service wasn’t so great. I asked for my order to be delivered to a location that’s literally 10 minutes from the pizza shop. My order took exactly 1 hour and 15 minutes to arrive. I called the shop twice to check on my order, and every time they said 5 more minutes… that additional «5 more» minutes turned into more than an hour wait.
Overall, I recommend this place for their pizza only if you’re desperate for some greasy pizza. It’s edible, but nothing that praise worthy. Pick up if you can because their delivery service is at turtle speed.

Ordered through
. Was told it would be delivered within an hour and I would receive a confirmation email within 10 minutes. Never received email after 45 minutes so I called. Spoke with a woman who told me that the driver was leaving then. Waited another 20 minutes. Called again and asked her to just cancel the order. She refused and said «well the online people don’t know how busy we are!» A gentleman then got on the phone and told me he was going to call the police since I refused to pay (the driver STILL wasn’t here and it had been 80 minutes since the food was ordered). I explained that I had screenshots of my order and the information. I would NOT order from this place again.

In celebration of a coworker’s 5^th year with the company the boss ordered pizza for our department.
If I was to rate Genoa’s on pizza alone, I’d give it a 2. The pizza is loaded with cheese but greasy as a level one car mechanic after a full day of oil changes. The pepperoni was skimpy but cooked to a crisp! The slices are cut rather thinly, it would take 2 of Genoa’s slices to be comparable to the average pizza joint’s slice. The pizza does come with a creamy ranch dipping sauce, similar to the way Papa John’s has a garlic butter sauce.
The 3 stars is due to the fact that this place has passable sandwiches. And the prices reasonable when you get a special. For example, 2 gyros and fries for $ 9.69.
I won’t ever go there (even if my boyfriend begs) but will eat a slice or two if and when the boss pays again.

I order delivery to my hotel late night I got Bacon cheese Burger with fries and raspberry cheesecake. It came pretty quick. taste good. nothing to write home about.