Dutch Bros Coffee

So slow! Do not waste you’re time at this shop. They only have one drive through window and the workers there are terribly slow. Their customer service isn’t as great as other stands I’ve been and I’ve had several drinks that taste burnt or bitter. The main negative about this shop is how goddamn long it takes to get a drink!!! I only go to the Forest Grove Dutch Brothers after the many times I’ve tried to be patient at this Cornelius shop. Don’t waste your time!!! Drive the 5 minutes to the Forest Grove shop and you’re guaranteed to get there, get your drink, and drive back in the time it takes waiting at Cornelius.

This is by far my favorite Dutch Brothers location. Great staff! They are always friendly and nice. Always a great place to go for Dutch. Sometimes the line is a little long but I think it’s worth the wait.

Amazing staff amazing coffee. They make me wish I lived in the area. Sadly I am only visiting.

I love Dutch Bros. Every visit to this location, however, has been a disaster.
I have been through here a handful of times. They almost always get my drinks wrong. No problem, I work customer service, too. I get it.
Another day, I purchased a tumbler. I was unaware I got a free drink with my purchase, or at least a stamp card. They let me buy one and not one of the three employees said a word. Weird, disappointing, but again, not terrible.
There was one final day that made me swear Dutch Bros off forever. My sister and I were headed to a movie for the night. We saw the line was packed. We got in line. After awhile (and no one being behind us), we got out of line, parked our car and decided to use the walk up. There is one lady there, she does not acknowledge us for a long time. A simple «hey I’ll be right with you» would’ve sufficed. Eventually, she takes our orders. Sweet! She gets rollin — only to find out she’s making someone else’s drinks. Weird, but I figure maybe she has a routine. Wrong. She makes one of our drinks without handing it to us, and proceeds to help ANOTHER HANDFUL of customers. At least fifteen minutes have passed. She finally reaches the end of the car line. Makes our final drink and takes my card. Someone pulls up, she runs my card, and proceeds to help them without handing me my card! So before she can finish one more drink, I politely ask for my card back.
«Just because you guys come to the walk up window doesn’t mean you get better service.» was her reply.
???
Excuse me?! I had never had this happen before anywhere EVER, so I was speechless. I told her I worked in a café too, and understand how it gets busy sometimes…
But all customers get equal service, wherever they approach the business. I never rushed her, never even spoke to her harshly.
She was unconvinced and TOLD US TO LEAVE. We had not threatened her or even criticized her in any way, even my sister tried multiple times to make friendly small chat which she ignored. We were never in a hurry, just thought we could help by being active and using the window — which is there for customers.
This experience absolutely made me swear off Dutch Bros except the Forest Grove location. I was baffled by the way these employees were being taught customer service, even more taken aback by an employee who would actually speak that way to a paying customer.
Dutch Love? I think not.

Very friendly. Not your standard coffee joint. They do not offer regular coffee. Americano is the option if u prefer regular coffee. A definite must if u like «fancy» coffee.

I love the brothers dutch, and this location shines. Great baristas, and of course great coffee. I love starting my day here everyday.

Any day is a good day to get coffee. I am never disappointed when I stop by Dutch. The crew is always friendly! I like that everything comes in sugar free, but still tastes good. Sometimes the line is a little long, but it’s because this is such a popular stop. It’s worth the wait. I like that I get a discount for bringing my Dutch cup back each time. I also am impressed with how involved in the community this place is. There are always flyers for local events, food drives, participants the school fundraisers, something. Overall, great people, great coffee.

Always upbeat and friendly… GREAT service!

Dutch love! I cannot believe that the Cornelius store hasn’t been reviewed on Unilocal yet. I’m gonna fix that. I drive out this way once every few months or so just because the staff is so cool. Favorite coffee personnel ever! Ray’s the manager, and she rocks. I still wish she (and the rest of her crew) were still at the Hillsboro store so I could visit them more often, but what’re you gonna do.
Dutch Bros coffee is outstanding. They’re the only coffee store I know of that consistently carries maple flavoring, which is my all time favorite for a simple latte. Their prices are great, the coffee tastes good and the people rock. What’s not to love?