Eagle Cleaners & Laundry

I’ve been to better cleaners but this one is close to home, reasonable prices & turnaround time is only a few days. Good customer service is hit or miss. Sometimes they are very friendly & other times I have to stand and wait while they finish personal conversations. Most of the time our clothes back clean but several times I’ve had to request for a re-​wash on dress shirts. They definitely need to invest in a computer system. They are still using hand written tickets. Haven’t seen this in years.

This is a good spot for dry cleaning easy stuff. This is not the place for specialty items (i.e. Suede, beaded or sequined) nor anything with a tricky stain. It is also super affordable and no mark up for women’s clothing. Let’s face it there are clothes that say dry clean only that probably could be hand washed but who am I to chance it (Ella Moss and splendid Cotten tops I am talking about you!). It’s this sort of thing I bring here. In 8 years they have lost one item of mine and I dry clean a lot of stuff. I have had worse luck with other cleaners. The people who work here are super nice and there is rarely much of a wait.
I do bring more expensive or speciality pieces to another dry cleaner, I will admit that. For the most part through, this place does the trick.
Note: you have to pre pay (keeps prices down) and hold on to the receipt. This place stays cheap because it doesn’t have any fancy computer system. Also they don’t do a great job on tricky stains so send those elsewhere. Keep these things in mind and I think you will be pleased with this place.

Friendly service, great prices. What more can you ask for. You have to prepay for services. So what? They always do a great job. I have many cleaners in Irvine where we live, but drive here for the service, cleaning and prices.

I made quite good experience with Eagle, so far it worked very well for shirts&laundry. Nothing got lost, everything was on time and the people were friendly and the price right. You have to pay cash and upfront, I assume that is one reason why they can offer those great prices.

Below average quality cleaners and customer service. They give things back and they don’t even look cleaned. Their staff could care less. Waste of money and time. And worse, they have lost clothing!

The people here are so kind and caring. I came in after busting my zipper right before work and they saved me. I will forever be a customer to this place going forward. All the other places in the area didn’t have a tailor in till past 10AM. Thank-​you guys!

I have gone to Eagle Cleaners for years because it’s conveniently located, the price is right and the people are friendly and nice but I finally stopped bringing my dry cleaning because they just do not get the stains out! I have to go through every item before I leave the shop and ask them to redo the item, or take it off the bill. They are more than willing to redo the item, but it’s just easier to take my dry cleaning elsewhere and get it done right the first time.

Terrible service, just terrible. I have been going to this location for several years and probably spend over $ 200 each month in dry cleaning and laundry. The discounted rate is not worth the headache. I have always had trouble with them breaking the buttons on my dress shirts. Out of ten shirts, at least half will have one or more broken buttons. When I addressed this with them, they said they would make a note of it. I have been very patient over the years. Last time we picked up an order, two black shirts had buttons which had been replaced with white thread, when all the other buttons have dark thread. Seriously? Another shirt was again missing a button, and was not even replaced. This just demonstrates their lack of caring and attention to detail. When I asked them to replace the buttons, they told me that they are not responsible for buttons, even though this is clearly an ongoing pattern. One of the ladies told me I should just get used to it. Well, I’m not going to get used to it. I’ll gladly pay a few extra bucks not to have to worry about whether I’m going to open up my suitcase in some other city and realize I have to go buy a new shirt or find a button to sew on before an important business meeting. The owner has posted a review stating they will do anything possible to satisfy their customers — not true. Don’t be fooled by the lip service. I’m done with this place and encourage others to proceed with caution.

Our family has been going here for YEARS. I don’t understand what the negativity is about. I love this place. Pretty affordable. They always seem to do the job. Always on time. Idiot-​proof.
Stop complaining. They’re wonderful people.

CANNOT ADVISE YOU MORE NOT TO GO HERE. This is the worst dry cleaners I have been to in my entire life. I dropped off hundreds of dollars worth of cashmere sweaters to get dry cleaned, and when I went to pick them up they told me they didn’t have my sweaters there. Basically what happened is that they put them under the wrong name, so it wasn’t until about 4 months later that they called me and say they’ve found it. And when I go to pick it up they actually have the nerve to charge me. I told them there was no way I was going to pay and the lady threw a fit but eventually let me go without paying. I can’t believe they’d even ask after their huge mistake! Plus it is always so hot in there and there is always a line because they move extremely slow. Seriously, go anywhere else!

I love this place!!! They always get it right. The owner is an Amazing guy and really cares about his clientele.
Price is always great and service is terrific.

I see a lot of very dissatisfied people posting some negative stuff about this mom & pop establishment. Sure, they have an antiquated system or processing orders-​all hand written receipts. Sure, it gets a little busy and people may have to wait a few minutes before being served. But, the result has always been satisfactory and their prices are nearly 30% less than other cleaners.
The orders are always on time, and if something is not done to your liking, they will redo it. I’m very satisfied with this local gem and hope you give it a shot.

Avoid this establishment. The prices are inexpensive for the area, but you do get what you pay for.
Today they lost us, years-​long customers, because a clerk stubbornly and belligerently insisted she’d given me all the items of a large order. In fact, I’d paid for 63 items at drop off (you pay in advance here) and I proved it, but she only returned 53. No paperwork or amount of persuasion proving otherwise could convince this clerk (first time I’d ever encountered her) that she was miscounting. The line grew long behind me, and she was so completely unreasonable — alternately staring at me blankly and loudly arguing with me – that I became embarrassed for both of us and I just gave up. I’ll take time out of my week ahead to talk to the manager, and even if it does work out, it won’t change this terrible experience.
Through the years, yes, Eagle’s has lost items here and there, but typically (not always) they’ll find them later and call us. We should have quit them after they lost those things, I guess.
Live and learn. Just don’t learn the hard way, like we did.

It’s the Cheers of dry cleaners! Your neighborhood cleaner where everyone knows your name! As a day customer for over five years, I love the fact that all the employees are friendly, courteous, helpful and they have never lost a single piece of clothing! The prices are the best in town and our clothes are always ready on time! Sue created my daughters wedding gown for half the cost of the tair that the Whote Dress referred us to in town! Connie, Nowelli, Mary and all the staff go out of their way to make sure you are satisfied with their service. Yes, I wish it was automated to be faster but I’d rather have the Cheers attitude any day if that is what would be the choice

BURNED a brand new brooks brothers tuxedo shirt. Terrible service, never paid me back for it. You get what you pay for. a terrible dry cleaners, always slow, expensive tailoring. BEWARE and STAY AWAY!

Friendly service and clothes are cleaned well; HOWEVER, I stopped going to them because: 1. Almost every week a button would crack off from my dress shirts from their machines. 2. I would then have to come when the alterations woman was there to drop my shirt off and pay for a button to be replaced.
I found other dry cleaners in CDM with similar prices but better service.

It’s cheaper but at what cost? After years of going here with hit or miss quality and service, they burned a dress, lost a sweater and last week, they lost another shirt. This last time my Hubby picked up my clothes for me, I noticed that they had given him one wrong shirt. I brought it back and explained the situation and the Manager took the shirt and was super rude when I asked her to look for mine. She said it was my Husbands fault for picking up an order with the wrong shirt! She said nothing… was she expecting me to just leave? I asked her if she could write my shirt description down and to call me if someone returned it and she wrote it down and again, nothing.
I understand mistakes happen but the Manager is rude and would really benefit from basic Customer Service training. I hope the Owners read this.

I’ve been going to this place for over 6 years. The girls are friendly and know I’m always in a hurry so they get me in & out as fast as possible! I do have to say there’s an older lady that likes to chat and holds up the line!
Thankfully I’ve never had a problem with them.
NOTE:
— Remember, you get what you pay so don’t think your dealing with a high end cleaners!
— There’s always a line :(- But I see the girls and know they are working as fast as possible
— Prepay (but I don’t care if I pay before or after! Will have to pay sooner or later.
ABOVE ALL, I LOVE THE PRICE! I use to pay $ 4.50 for pants AND $ 3.75 for shirts in Mission Viejo! — 7 years ago!

Look. It is what it is. Probably the most affordable dry cleaning in the Newport Beach/​CDM area. No frills. Occasionally, you wait in line because they’re popular. They haven’t lost my stuff in 3 years. And they have alterations on-​site that are cheap. Sometimes, they’ll just fix buttons free too.

This is a cheap dry cleaner in CDM. That alone, makes it interesting. Since I work in Newport, I am pretty much forced to overpay for many of life’s little conveniences, like the local restaurants, gas for my car (if I am stupid and forget to fill-​up in Huntington), happy hours, and the suits I must wear to work.
Eagle offers low-​budget cleaning, with friendly service. I think the lady’s name is Mary– and she’s a hoot. Sometimes she remembers me, sometimes she doesn’t. Sometimes she’s stressed, sometimes she likes to strike up a conversation. For $ 2.95 a garment in CDM, it’s all good. For me, it’s a convenience and price factor. I can get like a whole month’s of work clothes cleaned for $ 45. Anywhere else on PCH, and that’s the cost for 3 items. It may not be the best, but so far it works for me.