Patio Kits Direct

As a landscape contractor my time is very important so when A product or service comes out that saves me time it also saves me money. I am now on my fourth patio cover using the patio kits direct system. The fact that the patio kit is delivered directly to my job site makes things so easy I can’t even remember another way of doing it. The customer service and support team that they provide is phenomenal and really makes the process as easy as humanly possible. I would recommend their services to any other contractor out there.

As skeptical as I was, I ordered a patio kit online and not being a craftsman of any sort My experience was probably the best it could be. So I ordered a 14×32×9 solid insulated DIY kit. It showed up and one of the pieces of aluminum was dented. I was super pissed. So I called the company directly, not only was I met with the friendliest person on the other end of the line (I think his name was Bill, I may have that wrong. I smoke a lot of pot) but they sent a replacement the next day and arrived a day later. I was honestly expecting some sort of a fight but … They were super understanding. Thanks for the best worst case scenario guys and I love my new patio that I built.

I’ve been wanting to build a patio for my home for sometime. So I did what any good DYI guy would do, research, price materials etc… In doing my research I stumbled upon Patio Kits Direct. Their product was better than anything I could have made my self and significantly cheaper. I The best part about it was their willingness to help me configure the parts that I needed. Bill answered my emails/​phone calls immediately. Great product, great service doesn’t get better than that!

These guys are great. From my first conversation to final installation steps, they offered all the help and guidance I needed to successfully finish my project. I highly recommend them for your next patio kit project!

Good product, outstanding service!
Bill and Kyle were a joy to deal with. Bill was very patient with me over several weeks of researching the project, asking a ton of questions… and changing my mind more than once.
I had some product damage on receipt, but even though Bill was out of the country, he dealt with it promptly via email.
My project was non-​standard. I combined an insulated cover and lattice sharing a common header 28 feet long, and so I had several questions during construction. Kyle responded to my texts within minutes; often with a call to make sure I understood. (Now that’s tech support!)
Like I said, these guys are the best. I cannot recommend them highly enough.

I have to say — these guys made my backyard project dreams come true. There is no higher recommendation I can give. Simply amazing. Great price, great product, great service. Thanks so much. I love my patio cover.

All around great! From ordering to shipping to the quality of the materials and customer support. I couldn’t be happier with the product and the whole experience. Building my patio cover myself was fun and a great project for the do-​it-​yourselfer. Instruction are a bit generic due to varied types of installs I suppose, but Bill and Kyle where just a phone call away and always there to help. I shopped around and considered a lot if different patio covers, but after talking with Bill and looking over their website and seeing the quality of the materials made for an easier decision. Price was cheaper and quality better than anything else I looked at. I would not hesitate to recommend them to anyone!
Rich W.
PA

Just wana say thank you to Bill for making this such a pleasant experience… Always answered the phone and was completely honest… Ordered my patio cover had it delivered less than 2 weeks. The install went very smooth and it went exactly as Bill told me it would go… I highly recommend Patio kits direct. I love my backyard know and I added a whole new living space. my neighbors are so jealous, I gave them Bill’s number. thank you Bill… Your happy customer from Santa Clarita valley…

Good value compared to other patio covers and Bill and Kyle provide 5 star customer service. They exceed expectations. I did a custom order and design and was very happy with the product.

I began looking for a patio cover online in early spring. I was sceptical of the idea of a «kit». I had a few conversations with these guys, especially Kyle, and as I progressed, I got much more comfortable with it.
Once I ordered, it came in less than two weeks! Now, the build process took me about a month, simply because of my time availability.
I had a few issues with the instructions, there are places where they are very lacking; so as long as you take advantage of talking with them on the phone, you’ll be OK. Get a LOT of information up front, before you start building!
That being said, throughout the month, i would txt Kyle to give me a call when I had a question and it was never more than 2– 5 minutes before I would hear from him. Had great ideas, and again… Stellar support! I even had to get a few extra pieces because of a few mistakes of mine (again, because of the instructions) but they send the pieces I needed no questions, no more money, and quickly!
I would definitely recommend this company, and getting one of these patio covers; we have already seen the benefits in the cooling of our home during the summer, and look forward to spending many years under a patio cover out in the weather!
great experience!!!

Had a couple of contractor bids that were well over 5K. I can handle minor DIY projects. However, this one intimidated me. Patio Kits website is what drew me. A friend offered to help me on this project so I took the plunge. The kit arrived in 9 days. I immediately had questions. The support was awesome. I spoke with Kyle a few times and he was very helpful. We finished the job in 2 days. My Patio looks great in my backyard. I couldnt have done it without Patio Kits Direct! Thank You!

Fantastic experience I was looking for a patio kit online for a few months and found these guys after reading the Unilocal reviews I decided to give them a try really excited about the results. Patio kits direct was extremely responsive, And one of their guys even delivered it to my doorstep. It’s always a little nerve-​racking to try to order something online especially something this expensive but I was really happy that I found these guys.
Thanks

After months of research, we finally decided to go with Patio Kits Direct through a friend’s recommendation. We ordered the 12×30 patio cover and couldn’t be happier. It arrived fast, as described, and their customer support was stellar. I was too busy to put it up myself, so I hired a handyman to put it up for us. Even with the cost of hiring someone, I still saved a bunch of money not having to deal through a contractor.
We can finally enjoy our yard in the hot summers. Very pleased with my purchase. It looks great and really elevates the whole look of the yard. Thanks, Patio Kits Direct.