PostalAnnex+

Just called to ask a simple question and the woman who answered was extremely short and rude. She simply said «No we don’t.» and hung up the phone. No «anything else I can help you with?», or «thank you for calling» or even a goodbye. Zero customer service.

Absolutely ridiculous that the credit card minimum is $ 5. I went to send off a package and buy a single envelope and they told me that I had to purchase a minimum of $ 5 if I wanted to use my debit card. She told me to go to my car to get change.

If I could give zero stars I would!!! This place is horrible. I called for a book of stamps and the lady on the phone quoted $ 10.00 I decided to go here to save me from standing in lines at the post office and lines at Sams and Costco. I went with my wife and 3 year old son and my wife walked in first as I was getting my son out of the car. I walk in and my wife says the lady there said it’s $ 12.00 I then said I called you half hour ago and you said $ 10 I even showed her the phone call on my phone to her business number. I ended up getting it for $ 10. My son was holding a toy that they sell there. She came up to my son and told him that he can’t play with it! What if he was holding it because we were going to buy it for him?! I’ll never ever support this business again!!!

I was looking for a place to get mailbox, I called this place… the price was good, so I decided to go down street to sign up. When I got there I just feel so uncomfortable, the lady was rude.(it was one of those attitude like I don’t need your business kind of attitude) It’s like she was nice to specific person that was coming in. As I was signing up, I changed my mind, and decide to take my business to UPS. That’s how her attitude affect my experience. At first I didn’t want to go with UPS because it was a little too expensive, but it is totally worth it! Now I do not mind paying a little more for good customer service; I have to go in there to get my mail, I don’t feel like dealing with bad attitude lady. The guy at was nice though no bad attitude from him.

I used to go to the Postal Annax on Hidden Valley and they were so helpful. But that location closed so I figured the next closest one would be the same great experience… boy was I wrong. I took in two different invitations to get printed onto cardstock and they both came out completely different colors after she copied them. I understand that there are sometimes some variations in printers but these weren’t even close to what I brought it. I asked her why they were so weird looking and she said «it’s because of your printer». Um no, I’m pretty sure it’s your copier since the originals I brought in were the right color. I asked her if there was any way she could adjust the color and she rudely stated «it is what it is. you don’t have to take them». Thanks for the horrible customer service Postal Annax!!! I took my business to Staples, paid double the price, but they were able to color correct my invites and were actually nice about it!

Great for notary and shipping services. Excellent customer service. I have utilized their services several times without a problem or long wait.

Looking for a Notary?
I did not know this. I can come here and get my papers notarized. Who’da thought? $ 10 a pop. But easy in, easy out, and close by. And I can pay by credit card.
I like that.