A Pea In the Pod Maternity Redefined

Worst customer service I have encountered recently at any clothing store. I purchased a good amount of maternity clothes from a Pea in the Pod, including a nice pair of what I thought were going to be quality jeans. They fit great when I tried them on at the store and seemed like they would last. The following day I put them on to wear them, have them on for literally about an hour, and the seam of the jeans begins to rotate towards the center of my leg. No matter how many times I try to adjust the pant legs to make the seam run down the side of my leg correctly, it becomes apparent to me that the seam on the jeans was sewn crooked and that’s how they will always be. I decide to return them to this store where I bought them, along with the tag, even though it was not attached. I was obviously planning on keeping them before I discovered they were defective. I informed the store clerk and the manager that the jeans were defective and would like a refund. I explained to the manager that I wouldn’t have known there was a problem prior to wearing them for the hour that I did. They seemed fine when I tried them on at the store. I also said I wouldn’t have removed the tag if I knew they were defective. The manager refused to take back the jeans since the tag was not attached, even though I had the tag and receipt both with me. The retailer is required, by law, to take back an item that is defective per Cal. Civil Code § 1791. Consumer goods have an implied warranty that the product is free from defects and will work for its given purpose. Clearly, the jeans were made incorrectly, and no matter the return policy of the store, they are required to take it back.
I would have probably shopped here many many more times, but I will never ever again step foot in this store to purchase a maternity item. If you are looking for cute, quality maternity clothing, I would recommend Motherhood Maternity in Huntington Beach. I got a great pair of quality jeans there that fit just right with no quality issues. They are super friendly, helpful, and have great customer service. Pea in the Pod management needs to rethink their customer service at their South Coast Plaza store. People coming in to spend a bunch of money on nice clothing deserve better treatment than what they provide at this time.

The customer service really sucks here. Talk about making a sensitive pregnant women feel awkward about her appearance! They say when others talk about someone it’s just a reflection of how they really feel about themselves. I suggest the pea in the pod in Manhattan Beach off of Supulvida. The first time I went the girl showed me way better customer service and was friendly.