Sherwin-Williams Paint Store

Went in to get a color purchased at another store matched. The can was 10 years old and the paint had hardened. They told me they would try to match it and come in at noon the next day.
I came in at 3:00 the next day and the job wasn’t finished due to the fact that they could not match it very well. I was told I had to wait another hour and they would try to match it. I went shopping and came back to find they had matched the color perfectly! The gentleman that helped me the second day apologized for the delay and explained why it is difficult to match old paint manufactured by other companies. He even gave me a small discount for the trouble of waiting.
The only reason I’m not giving them a 5-​star review is that I would have appreciated a phone call that it was going to take them a little longer. Otherwise great service!

The one star is solely for RON. (The other 3 employees were super friendly and helpful) Ron came up to help with an exchange not only was he EXTREMELY RUDE TO ME but ALSO to the trainee that was assisting me. I feel bad for the other employees having being treated like dirt right in front of customers. Bad move Ron. I don’t leave reviews but in this case if hope the company does something about this. Unacceptable.

The place is close by and you can’t beat the color matching they do there.
I have been there several times and the people who work there know there business.
I had problems with floor refinishing and they helped me sort out the solution for uneven staining of the vintage oak plank.
Prices are higher than the Depot but if you want better than average service and products you expect to pay a little more.

The first time we needed paint (for some shelving) we went to Home Depot. BIG MISTAKE. Their «matching» was a joke and I had to repaint the entire unit to cover their terrible job. Also the paint itself was disappointing. But I digress.
This time we needed paint for some kitchen cabinetry around the new oven we’re getting. The old paint had bubbled and chipped and so we wanted a high-​temp resistant paint that matched the rest of the kitchen. At first we went to Ace, but the kid there was clueless. Not wanting to repeat the HD debacle, we left.
I knew there was a Sherwin Williams just down the street, so we decided to try it out.
YAY! Best painting decision ever!
We actually learned quite a bit from James, the paintdude on duty. We discovered that most paints you can get are NOT very heat-​resistant because of environmental laws. However, you CAN get better (oil-​based, instead of water-​based) paint still in quart sizes – they’re exempt! For our small job, a quart or two was perfect.
James’ color matching was perfect. I’ve already done one coat, and at this second I’m waiting for it to dry to apply the second. The paint was beautiful. Went on so smooth, perfect match as it dries.
He did not try to upsell us, but gave perfect recommendations when asked. He told us how to pick the perfect brush (and it was, though not the most expensive) and that the foam brush-​thing I was eyeing would leave bubbles (and it did, with the previous shelving, and I didn’t know that was because of the foam). Since we were starting from scratch painting-​wise we ended up with two quarts of paint, custom colored, a good brush, paint thinner to clean the brush, sandpaper to smooth out the previous paint’s bubbles and to make the new paint stick better (again, James gave us great advice on which texture and technique), spackle for gouges, and masking tape to protect the trim and attached unpainted cabinets.
Total? Fifty bucks for all that, and his expertise. It helped that he kicked us a 30% discount on everything a day early of the Labor Day sale. Awesome!
Thanks, James. You have won our home-​improvement hearts.
***Yes, I realize now that I used the word «perfect» a lot, but you would too if you were as pleased as I am. I honestly cannot think of anything I would do differently next time.