Lagrange Lock & Safe

I always have great service with Scott. For the past 36 years, he has bailed me out many times. Recently our door lock did not work and he was able to help. The lock is old and he was able to sustain the integrity of the old lock. I highly recommend LaGrange Lock and Safe.

The owner Scott was extremely rude. Do not waste your time giving a jerk business. People went in to ask questions as well and he gave them attitude for no reason whatsoever.

Scott and Charlie are great professionals. They are both excellent at their craft and have all the latest information on new car keys, etc. Don’t bother going anywhere else in the western suburbs. These guys can’t be beat!

The hours that the business is open aren’t good (M-​F, 10 am — 2 pm), but the service is courteous, helpful, and fast. The person behind the counter is an older gentleman who is probably doing this as a part-​time, semi-​retired gig.
I had a couple of keys and a skeleton key that I wanted to have back-​up copies made. For regular house keys, the price was very reasonable (about $ 2.25 per key). For the skeleton key, it was a bit pricier (again reasonable considering it’s a SKELETON KEY), but then where else could you find a blank that closely matched and then have it ground properly to work perfectly.

They are a dying breed. Locksmiths who actually know locks.
Not the guy who works at the «Big Box» retailer who will sell you a lock but who knows nothing on how to service it– be it re-​keying, installation, door closers, etc. Not the guy that some key places send out to let you back into your apartment but who do it by drilling the door lock versus other options and then charge you a small fortune.
At La Grange Lock and Safe– these guys (Charlie and Sam) have been in the business for over 30 years and will get you what you need at a reasonable price quickly and efficiently.
The store is tiny. There is hardly room for two people to stand at the counter. And there are key blanks arranged neatly on hooks from floor to ceiling. If they don’t have it– chances are it doesn’t exist. And I mean every kind of key from modern locks to those old house decorative «skeleton» keys that lock closets and old doors.
Craftsmen like this are feeling the pressure especially as lock companies are making their locks easier for the lay man to change the keys themselves. While La Grange still does it all, most people use the big box retailers to buy their locks and then small companies like this to service it. But the real money for a business like this is in the locks, not the keys.
But for one old house aficionado, I will continue to take my business to local businesses like La Grange Lock and Safe as they know locks old and new. And why would I want anyone but an expert working on my old house?