The Madison Event Center

I had my wedding here and it was absolutely incredible. Perfect from start to finish! I couldn’t be happier with the service, the food, the reception space… It was all amazing. The meal was amazing! Our family and friends are calling it the event of the year! It was everything I had dreamed and hoped for! Highly recommend!

All I can say is wow. This place looked wonderful when we arrived. Their prices on liquor were more than acceptable for the quality they served. The food that was served was amazing. I think the broccoli was over cooked but hey ⁹⁄₁₀ things prepared amazingly is pretty good in my book. Besides the broccoli, they wouldn’t allow me to have a bourbon neat (it had to have ice in it) and the prime rib only came in medium well. 3 pretty small things, for the food because it’s buffet style. They were very accommodating all night. Great place to host events.

Went to a wedding at the Madison South this weekend. It was fine, but not outstanding. The food was very average. Started out nicely with 2 kinds of salad at each table and bread. But went downhill when it was time to go through the buffet. They offered chicken (very bland), roasted potatoes (meh), pasta with red sauce (didn’t try) and the most overcooked, freshly sliced roast beef I’ve ever had. Not the greatest meal. The room was pretty but the dance floor was super small and the bar back in the corner got crowded. The real downfall of this space is sharing the bathrooms with the other events going on. The bride from the wedding across the hall was so drunk that she could barely stand and her whole entourage was with her in the bathroom, too crowded and super messy early in the evening. If you’re looking at this space for your wedding, I’d recommend stopping in on a Saturday night to see it first hand.

My husband and I had our wedding at The Madison in the Terrace and Crystal rooms, and we had the best time. My original coordinator left the company in the midst of my planning (it happens), and after a couple of calls, we got a new person and she was on top of it. They really are all-​inclusive and take care of a lot of small details that we didn’t even consider. They even let us customize our his & her welcome drinks at the last minute, which were a huge hit. Our day-​of assistant was also extremely helpful and made sure I didn’t have to worry about anything. I would definitely recommend it!

Food was pretty bad. The space is nice. Bartenders were good and could make more than we could think of. They seemed like they wanted to get rid of us as fast as they could. Appetizers were gone before the bridal party entered. Food was a joke. The vegetarian option was a stuffed red pepper alone on a giant plate with no garnish. I was told it was the best entrée. I had the regular entrée which had dry chicken and potatoes that I am pretty sure were made out of salt. Someone said they were spicy and I told them no, they just have so much salt that it is burning your mouth. Ick. Frozen vegetables. Open bar was nice but that was the wedding party’s decision.

Had our wedding reception here. Very reasonably priced. Very classy look. I really liked how helpful they were in customizing the reception that my wife wanted.

We had our wedding ceremony and reception at the Madison (The Loft and the Crystal Ballroom, respectively) on June 20 and we were so pleased with our choice! As a bride who was planning long-​distance, our coordinator, Brittney, just made things so easy and the fact that the Madison is all-​inclusive made our planning stress free. Brittney was always available via phone or email to answer questions and give suggestions. Because we live out of town and were never in Covington for one of the Madison’s tastings, we were able to set up a private tasting and we even did our final planning meeting over the phone.
We got so many compliments on our wedding — from the service, to the food, to just the overall look of both spaces, all of our guests had a wonderful time. The staff did such a good job taking care of my husband and I as well. They made sure we ate, kept our drinks full, and bagged up a slice of each layer of our cake so we could take it home with us.
My one complaint is that I was told we could get into the reception room the day of the wedding, so I assumed the morning would be fine. After hauling all of the items over that I had wanted to set up myself, we learned there was an event taking place in the room that afternoon and we could not go in until later in the afternoon. This threw a kink in our day-​of timeline, though luckily our amazing wedding party came through and took care of the set up. I was especially surprised by this because we were required to bring in our table linens and any other items the Madison staff would be setting up an entire week before the wedding, as we were told we were the next event in that room and they’d be setting up as soon as that weekend’s event was over.
Despite this one snafu, I would HIGHLY recommend the Madison Event Center for your wedding events — make sure you request Brittney Lee!

One hears horror stories of special events being ruined by poorly trained staff, unkept promises and just plain shoddy service. I was worried that this could happen at my daughter’s wedding and you only get one chance to pull it off. I need not have worried. Maura, our sales consultant stepped us through the entire process and made no promises she wasn’t sure the Madison staff could deliver. The wedding and reception staff were excellent and extremely attentive. All the details were looked after and a lot of things we hadn’t thought of were handled before they could become issues. We spent a great deal of money and this was one of those rare instances where I feel like I got way more than I paid for. My only regret is that there are only 5 stars available on this rating because I’d add a couple more if they were available.

Friendly staff and great food. Can’t wait for my big day here in May :)

Madison is an interesting place. It’s been brought back from the brink and the décor is still very much 1983. I would surmise it isn’t as expensive as other places around town so that’s a positive. The food is ok; the bar is horrific. Water beer is all you’ll get. Also the electronics badly need to be updated. There are no projectors or screens, you must supply your own. The PA system is enormously out of date.
It’s not a bad venue but if you think of the business events of old that is what you’re going to get.

I was here for a friend’s wedding a couple years ago, and the room was good, the food was decent, and the service was great. Then, I was the photographer for a wedding there a few weeks ago, and the room was absolutely tiny. Maybe this is the difference between The Madison and The Madison South? South is much smaller? Anyway, South had no room to move around, and for a photographer, that’s no fun. The food at the South was again, nice. The service was also nice.

Great Venue for Wedding Receptions/​Ceremonies! I am a local wedding photographer, so I am at more venues than most. I have shot weddings at both Madison North and South.
First off, as a photographer, I really like the cool details in both buildings. The Grand Ballroom is gorgeous — love the staircase. Madison South has exposed brick walls and big mirrors. Just lots of great opportunities for photos in the venues (and even the surrounding area outside).
Also, the food is very good — better than many venues/​caterers. Another plus — you can’t hear the music from other weddings! I’ve been at some venues where the wedding «next door» was drowning out our DJ — this is really a problem at some venues. Not a problem here. Every time I’ve been there, the staff has been professional with good service.
In summary — I would definitely recommend The Madison to couples looking for a reception venue with some character and lots of pluses. It has a lot to offer, and they do a fabulous job!