Food was terrible the last 2 times I have eaten here. Called the manager the last time for a partially uncooked hamburger. Was told to come back in for another. I don’t have time to go back to restaurants for second orders. After a couple of weeks or so, thought I would try again. Chicken sandwich this time. Looked to be fully cooked but mostly warm. Very sloppy making it and greasy. Also, baked potato was not fully cooked. I’m done here. I know other area Wendy’s that do a superior job, so not their fault.
Restie C.
Place rating: 5 Fairfield, OH
Hands down the nicest, most friendliest/respectful, and most cleanliness Wendy’s I’ll ever go to in my life. Shocked how nice and helpful they were today. Thank you whomever works this shift!
Ginger B.
Place rating: 5 Alexandria, KY
Maybe I’m at the wrong Wendys but i just had lunch and sure, no big crazy culinary explosion but WOW the service was terrific. Friendly and helpful! Young Manager who was on point. Even had employee offer to walk me out with umbrella(is pouring).
Rene T.
Place rating: 1 Covington, KY
Normally, I love Wendy’s but this particular franchise has some real issues. On multiple occasions over a period of time they continually get the order wrong. It got to the point where the last two times my husband placed the order he checked it there at the counter to see if it was correct — it wasn’t. It’s not the people taking the order, it’s the folks in back. They just don’t seem to care one way or another and neither does the manager. Even though it’s the closest Wendy’s to our home, we go out of way to go to a Wendy’s that actually cares to get the order right.
Michael B.
Place rating: 2 Kenton, KY
This has been a very bad Wendy’s since it opened it’s doors. It is slowly getting better though, I think. Many bad experiences here. They have an ever-changing policy on side salads and what they charge for croutons and/or salad dressing. Since they jacked up the price on side salads, I don’t even get them anymore anyway. For some reason, this location seems to have slightly higher prices that some of the other Wendy’s locations. Hell, I thought they’d all be the same.