Criss Consulting

Specialties

Our commitment is to the Automotive Dealer to increase Net Profit and Customer Retention. Since every dealership service, parts, and body shop has different challenges, we first analyze your operation. This in-​depth dive will include reviewing your financial performance and goals, along with current processes that you are utilizing to get there. We then make a blueprint on how to get to higher levels and establish timelines that are realistic. With this complete, you can then choose how much of the work you would like to perform on your own and how much help you will need to get you to your goals. Then you can sit back and reap the rewards! Greg prides himself in bringing you the most up-​to-​date techniques that will leave your customers wanting to come back and your team members waiting for the next level.

History

Established in 2011.

The business was established in October 2011 to help automotive dealership with current issues keeping them from 30% net to gross profit, and with process issues challenging their customer retention.

Meet the Business Owner

Greg C.

Business Owner

Mr. Criss began his career in Automotive Sales after earning his Bachelor of Arts Degree in Teaching. He was intrigued by the Service Department at the Toyota Dealership he was working in and made the decision to pursue a career in the automotive industry. His first position as Service Manager allowed this pursuit and subsequently flourished into a lifelong career.

Mr. Criss then operated in large metro facilities as the Fixed Operations Director, holding this title in several cities. During this time he earned several prestigious awards and titles, such as; Cadillac Masters, Nissans Presidents Club, Pontiac Masters, etc.

His next endeavor was with MSX Corporation as a consultant. This led to his partnership in a Fixed Operations Consulting Firm in the Pittsburgh area. During his tenure at the consulting firm numerous Dealerships in the Pittsburgh and Cleveland Metro area achieved improvement through Greg’s consulting processes.

The most recent career transition was in January 2