Lightbridge Academy of Cranford

We started my daughter here at 9 months and pulled her out after 3 weeks. I just found this daycare to be described best as benign neglect. Now I am referring to the Infant room, so this is not a review based on their toddler care.
–They have live video streaming which was one of the reasons we liked this daycare. Well unfortunately it showed us reason to take her out. On numerous occasions she was left in a bouncer or seat by the table for over an hour without any interaction with the providers. Even at times when she showed signs of exhaustion, they left her there, i’m not sure if it was in hopes she’d pass out that way? I even provided them with her schedule prior to starting which they never even looked at it. Had they done so, they would have known it was nap time for her and put her in a crib.
–When we asked that she get more play time on the rug, they would leave her there to play alone and the caretakers would go talk amongst themselves over by the kitchen area without turning to check on the kids. The play area is safe but there is no barrier between there and the dirty kitchen or doorway. I had to watch helpless as my daughter started to crawl out towards the kitchen and proceeded to pick up an unknown object from the floor and put it into her mouth. I called immediately and then they picked her up and put her into a swing. This was probably only a few minutes but that’s all it takes for a baby to get themselves into trouble, choke on something, etc.
–If the caretaker she was assigned to was not in the room, no one else seemed to be responsible for her. Another reason why she would be left in a bouncer for a long period of time. Her caretaker was there from 8−4pm, so by the time we picked her up around 5/5:30pm, the two staff members left would be absolutely clueless to the schedule of her day so at times she’d miss her 5pm dinner meal or be napping much later than she should’ve been.
–A strange thing happened — they didn’t inform us that she threw up one day. Instead we found out when we came home and found a plastic bag which contained her soiled pants with food/​puke stains all over. I would normally have thought it was just spilled food or poop that seeped out, but there was no mention of poop in her daily log and she threw up several more times that evening and ended up with an ear infection shortly after.
–They provide you with a folder with their «curriculum» as well as paperwork for you to provide to the caretaker once they start so they can get to know your child better. Don’t bother filling it out as they didn’t even look it over. It was filed away and when we brought her to the infant room, they asked me what her schedule was and wrote it on a piece of paper. This wasn’t just on the first day, they did this everyday when we brought her in! And their curriculum is a load of BS. They do not do story time and they barely play with the kids (maybe 1 hour tops for the day).
Overall it was a horrible experience for us.

The center would not provide pricing or put my child on the wait-​list unless I toured the property. When I explained that we live out of town and couldn’t get out there to tour until late September, but needed to have childcare starting Oct. 1^st, they told me that they would be at capacity at that point anyways, so it would be pointless to even go onto the wait-​list. When I asked to just be put on the wait-​list just in case, they told me that they could do that, but would not provide pricing over the phone. I spoke to 12 other centers in the area, and this is the only center where I experienced a policy like this. It make things very difficult for out of town working parent’s that need to find a caring place to leave their child.