Top Nails

Pedi was great and thorough. Mani was neat and I wish the staff wasn’t a bunch of morons. Waited for 20 minutes to get started on mani pedi which was fine. Then after my pedi they said I would have to wait for mani because there were others with an appointment that have come in. Um what? They clearly have no time management or customer service skills. Nobody speaks English and didn’t even make an attempt to apologize for the inconvenience. Also the people who made appointments weren’t taken on time anyway. They also don’t let you tip on card which I think is absolute BS. Don’t have to claim your tip money, nice work on beating the IRS ladies but I won’t be coming back.

I went here on my lunch break since my co worker always go and I have to say I have never been in such a rude place before. The owner couldn’t even bother to lift her head when I walked in and the two women doing pedicures turned, looked at me and turned back around. I will say that the pedicure was ok, the girl was thorough however, I have had better and with a mani-​pedi special at other salons. As my pedicure is drying 5 other customers come in and are addressed the same way I was and they sat for a few minutes and left. As a business owner, I don’t see how you could afford to lose 5 customers in the hour I was there, who knows how many in throughout the day. It really left a bad taste in my mouth, i will not be returning and I will not recommend this place to anyone.

So had to wait 25 min for a nail appointment .fine. I got my gel nails refilled and I got a manicure. This usually ranges from $ 30– $ 45. She did good, but when it was time to pay she charged $ 75! I was incredulous and asked why. She said the color she put on me cost $ 35! I did not ask for special color and she did not tell me it would be $ 35. There were no signs. This is ridiculous! Can you imagine the waitress asking you if you want a pickle, then giving it to you and charging $ 35? How can you run a business on trickery?

Not the cleanest place given the price for gels and pedicure. I felt dirty when I left.

My first time here was not a good experience. Owner was extremely RUDE, I’m assuming because I had a $ 10 gift card or because I was in walk in. I was not please, quality was horrible. Second time in, a different girl did my nails and I loved it. The best and neatest anyone ever did my nails.

Great experience! I had a gel manicure and I am really happy, fast and smooth. Thank you

Had a positive experience here today. I had a regular manicure and a pedicure. The manicure was pretty average — neatly done but I don’t expect it to last a whole week. The pedicure was by far the best pedicure I’ve had in a long time. Needless to say the manicure was done by who I believe was the owner and the pedicure was by the other lady who works there.
I’ll definitely be back for another pedicure.
Also their color selection is pretty decent compared to other places in the area.

Nice place. Very accommodating with appointments. I called at 9:30am for an appointment and was about to get in at 1pm for a pedicure.
Pedicure was nice. Didn’t feel rushed and job well done. Prices were comparable to other salons.

Been going here for over a year for gel manicures. Joanne is very nice and always does an awesome job. $ 35 seems pretty average around this area for a gel manicure. I will definitely keep going here.

I don’t get my nails done super often, but pedicures in summer are a must. I popped in on a Friday night –admittedly — without an appointment. Needless to say they were swamped.
Instead of saying hello when I walked in (which they always manage to do when the place is looking empty…), I get angry stares from each employee. Finally, one girl looks up and mutters something along the lines of «no time.» She says it angrily and looks back down. I walk out.
So, I drove to the place in Garwood that has about a dozen or more chairs and lots of friendly faces that don’t seem completely put out even though their busy.
Not sure what happened to Top Nails. Maybe understaffed. If you value pleasant experiences (or just plain human decency), I would avoid this place for a bit.

Saddened to have to write this review, but this morning, while the owner was gone, the two women working the salon in her absence acted totally unprofessionally.
I had a 9:30 appointment. Two girls are working there. As I’m walking in at 9:30, Girl A shoves past me to go outside. Girl B is doing a pedicure.
Neither welcome me, don’t say a word to me. I say «Hi– I have an appointment –is the owner here?»
Girl B doing the pedicure snarls rudely, «She’ll be back!!! Have a seat.»
FIFTEEN MINUTES GO BY.
Finally Girl A who will be doing my pedicure and mani comes in holding a coffee and bagel– doesn’t say hello, doesn’t explain where she was or that she’s sorry for the delay and starts talking to Girl B in Spanish like I’m not even there.
I say, exasperately, «Hi — I’m your customer. A hello would have been nice. I’ve been waiting for 15 minutes.» She ignores me and comes over to start doing my pedicure.
I don’t speak Spanish fluently but I understand it a bit. During the pedicure, Girl A doing my pedicure turns to Girl B next her, shakes her head, smirks… and calls me a «P*TA» and laughs. Which is a massively offensive name in the Spanish language, akin to «c*nt» or «b*tch.»
I immediately give her a stare to see if she will apologize — Girl B realizes I understand, and goes quiet, but Girl A does not seem to catch on.
I wait for pedicure to be over. Girl A, who called me a «p*ta,» tries to get me to come over for my manicure.
I tell her I understood what she called me and that such remarks are unacceptable. She sort of apologized, but played dumb.
I left without the manicure. I did tip the girl even though she insulted me in Spanish because I felt like she probably needs the money more than I do, but this is outrageous.
***I did call the owner, who came in at 11am, and she was very apologetic and thanked me for calling.****
There are TONS of nail salons in Cranford and Garwood. Don’t know what those girls were thinking being so rude. I just moved to town and I’m not used to this kind of treatment.

I’m new to the area and needed a pedicure badly. I don’t usually enjoy all the massaging that comes with it, but wow. This girl new what she was doing! My legs felt like jelly afterward, she was thorough and attentive. She even massaged my shoulders while I was under the dryer! Polish job looks great, I can tell this pedicure will definitely last. Price was super reasonable; 20 dollars and she spent around 40 minutes on me (it was a slow morning). Ill definitely be back!

Great, cute and clean nail salon. The perfect Cranford nail salon that suits the pedestrian city center. Joanne did my nails and I’m in love… she did an awesome job and did exactly what I wanted she went beyond my expectations. I highly recommend!

Finally! A nail salon in my new town that is everything a nail salon should be — reasonably priced, friendly, clean, and accommodating. They go above and beyond and a mani/​pedi is only $ 30! I hate to rave so much (because I don’t want to make it hard to get an appt!), but this place really is worth it.

This is by far the best nail salon ever!!! I have lived away from cranford for over ten years now and I schedule my visits home when I need a good pedicure… you can’t find anything like it anywhere esle… i highly recommend getting Carla for a pedicure if you can – she is awesome!
…prices are also reasonable

Really nice place… I popped in expecting a basic pedicure and left feeling fabulous! They have a few small touches that make a huge difference, like spending a long time on the salt scrub and leg massage. i have found my nail salon :)

Love this place… Never had a problem at all. Very friendly staff, love them. :)

Made reservations for mani/​pedis, but still waited 30 min along with two other friends. The pedi was ok; water initially was too hot, then it became cold as I waited 15 min for the tech to return. I like the scrub they used which had large, hard granules. The lotion was also a nice, lemony scent. The warm wax on the heels was a nice touch. The massage part was worthless, though this is usually individual dependent and I don’t know the name of the nail tech I had. Mani was awful. Poor technique with «cutting» my cuticles, which were actually nipped and pulled instead as if she were tweezing them. And she also cut too much and I jumped several times from her cutting my skin, and I am still healing from being essentially cut on several fingers days later. I’m not from Cranford but won’t be returning here in the future when we visit.