Jeff’s Automotive, Inc

Bought my tires from Jeff last fall. Today, 4 months later, Jeff fit me into his schedule without an appointment as one of my tires went flat after running over an unlucky screw yesterday. He plugged the tire for absolutely no charge & performed the first rotation — also completely free when you buy tires here. My dad was a mechanic for years. Jeff is certified & does the job right the first time. I’ll be back.

Went to Jeff’s to get four new tires on my 2011 Ford edge. After calling Firestone, sam’s Club, Big bear tires in Oconomowac and farm and fleet, they had the best prices and were able to get me in right away. Also had to get new brake pads and rotors, which they were able to do at the same time. After getting quotes for that they had the best prices. So far I am pleased. I would recommend them. Plus they cover the life of the tire.

Getting my tires done today… Prices are okay. But, service is my grudge. I called yesterday to see if they could change my tires. They said yes. We have an opening right away at 8am. I thought it was perfect and figured I’d have them change my oil too.
I bring my car in at 8 and am told my tires wouldn’t be in until later in the morning. No big deal… Things happen…
My borrowed car privileges ran out at noon so I figured I’d come down and wait. After all the last time I had my tires changed, it only took 2 hours before the place called to say they were done.
I get here and my car was on the rack just starting to be worked on. Then the lady comes out to tell me it’s going to be awhile because they have to stop working on my car to work on someone with an appointment.
What do they think telling me to come in at 8am was? Don’t get me wrong… i love explaining to my boss that i have to burn a vacation day.
There are other places. Or, go here… Only if you know what their version of an appointment is… Apparently i was way off.

Jeff’s has quickly become my favorite source for maintenance and repair of my autos.
The first thing I will recommend you do when visiting Jeff’s as a first time customer is take a look at the shop floor. Jeff’s is probably the most immaculate mechanics garages I have ever witnessed. I would be willing to eat off this floor. This to me, is a very good sign of a team that is careful, orderly and doesn’t rush.
On to service. I have had nothing but good experiences with Jeff’s. Service is always quick and completed on-​time. I’ll admit that my work order history with them is limited to tires and oil-​changes, but I have no doubt that more extensive work would yield similar results.
Staff is friendly and accommodating. I recently had them order tires for my van; which I accidentally gave them the wrong model year and tire size. The error was not noticed until the tires arrived and my van dropped off for service. They could have easily given me a hard time about wasting their time and efforts, but instead they happily re-​ordered the correct size, going to far as to hunt down the correct tire from regional suppliers since their regular source only had 3 tires available immediately. This was all done without charging a re-​stocking fee.
Price wise, I’ve called around for a recent larger order maintenance item (timing belt/​water pump) and found them to be a bit on the high side. However, they were within 10% of the lowest quoted price and looking back, I think I would have been happier with the results had I gone with Jeff’s.
One final note. I am pretty meticulous with my cars. I have historically done my own oil changes because other than (my Acura dealer, who overcharges); I don’t trust most mechanics to NOT use an impact wrench to install the drain plug. On my first visit to Jeff’s for an oil change. I asked that they not use an impact wrench for installation of the plug, as I typically do in instances where I take a car in. They responded without pause that they never use an impact wrench to do so. This, in my eye, is another good sign of a mechanic who cares about his work and is not just interested in how many cars they can get through the shop in a day.