Culpeper Tire & Auto Repair

Do I have to give a star? If it wasn’t for the lady at the front desk, I’d give this place 5 stars! I had a great experience with the mechanic and the men in the back. They were helpful and very understanding (of my lack of knowledge of cars). But, the lady at the front desk was so rude! I had extra work I was going to get done, but will not spend MY money at a place where someone obviously hates their job so much that it shows through towards the clients. She rudely repremanded my child in the lobby (for putting water in the trashcan!!!) And then decided to continue with her rudeness while I paid my bill. She tossed my receipt at me and didn’t even respect me enough to have eye contact. The rude way she was answering the phone, I wish she would have answered my original call because I would have NEVER gone there to begin with. I don’t think I’ve ever met anyone as rude and disrespectful in a professional atmosphere! Very disappointed! Again, the guys in the back were very helpful but the lady at the front desk completely ruined my visit. I will never return there again.

Stopped in for a quick oil change and inspection a few months back. These guys were quick, friendly and didn’t try to sell me a bunch of stuff I didn’t need! Will be coming back for all my mechanical needs.

Good service and affordable prices for a good quality work recommended