Aaron Brothers Art & Framing

Culver City, United States

3.1

Open now

20 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 310-313-7203
Website:
www.aaronbrothers.com
Address:
5359 Sepulveda Blvd, Culver City, CA, 90230
Culver City
Nearby public transportation stops & stations:
1.1 miBus Stop
2 miSanta Monica Big Blue Bus Line 12 to UCLA
2.3 miCulver City
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Parking
Private Lot
Bike Parking
No
Wheelchair Accessible
Yes

Today

Today 10:00 am – 9:00 pm
Open now
Local time (Culver City) 3:03 PM Thursday, June 26, 2025

Business hours

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 9:00 pm
Sunday 10:00 am – 6:00 pm

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Vicinity

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20 reviews of Aaron Brothers Art & Framing

No registration required
Place rating: 5
Culver City, CA
Nico helped me out and he was extremely helpful. I bought a large collage from NFL and it came with the frame broken! It wasn’t even real wood! I was so sad because it was a gift that I needed to give in three days
Not only did they fix it a day earlier than expected, the wood they used looks fantastic !
Place rating: 3
Los Angeles, CA
The staff here are pretty friendly, I called multiple times and they were always happy to check if a certain frame was in stock and even set them aside for me.
The lines can get long and ringing someone up can take awhile if the customer has special needs/​questions so get ready to wait awhile on busy days.
Parking is right out front and it’s limited, if the lot is full, I recommend you come again another day because do you really want to navigate through a packed store and wait in a long line?
Frames are overpriced.
I only shop here during sales and even then, it’s expensive.
Place rating: 1
Los Angeles, CA
I actually would select a «zero» in rating this store compare to other Aarron Brothers stores in customer service «No greetings from employees or manager». I felt an unpleasant service towards me and my sister and especially when paying at the end, they kind of made feel like if I was stealing, horrible sensation. I would NEVER shop at this location ever again. .. .
Place rating: 3
Venice, CA
i was there Sat.2nd.with my Mom for the 1st. time in few years, Andreas was helping her & She was satisfied with a purchase of A frame. may return to this location again.
Place rating: 5
Culver City, CA
These guys do a great job, and if they do happen to make a mistake, they own up to it and make it right. I had them frame a 3 ft by 4 ft print, and the frame I bought was too small, the piece bowed. I brought it back, they told me they should not have sold me the frame in the first place, and replaced it with a MUCH more expensive frame at no charge.
Place rating: 4
Los Angeles, CA
The gentleman who assisted me was very helpful. He offered assistance the second I walked in the door and was able to quickly find the perfect frame for me.
Place rating: 5
De Beauvoir, London, United Kingdom
excellent service, great deals all the time, large canvases just what I’ve been looking for, great prices on all canvases and paint! check them out!
Place rating: 5
Culver City, CA
I am a contemporary artist, and I use large scale canvases. Well we had the good fortune of visiting when they were having their buy 1 get 2 free sale!!! I cleaned them out. Everyone at the shop was extremely helpful and patient with our very large order. They even helped us load the 20+ canvasses and 2 large bags filled with paint into our truck. Very happy with the service here!
Place rating: 5
Los Angeles, CA
I purchased 4 frames for my office. The next day one of the frames had glass break. I went back and explained what happened. They replaced the glass no issues, no wait, no questions asked. Super great customer service. The supervisor Kristina was awesome. The staff was super friendly and helpful. I’ll be back.
Place rating: 2
Hawthorne, CA
I am not a fan of this Aaron’s brothers. I’ve been a few times because of it’s convenient location and easy parking but they will consistently ignore you in the store. I ALWAYS have to hunt someone down to help me find what i’m looking for and they’ll usher you there so quickly and leave you so they can go back to whatever else they were doing. This time, I went in for a certificate frame and knew I needed a special back so it can lean on a desk instead of the wall hanging and they didn’t even catch that it was the wrong size I was buying. Now I have to go all the way back there and hope they take it back since I didn’t realize it until I had already opened it… I’m not optimistic. Get on it Aaron’s brothers, you’re far too expensive to have terrible customer service.
Place rating: 1
Los Angeles, CA
If I could give no stars I would.
Clearly the worst Aaron Brothers I have ever been to. I was appalled at the lack of customer service. One guy in the back would be called out when there were 4 people in line, he would help a couple people and then leave. Should you need help or a question answered other than wanting to check out looks like you are just out of luck. And I was lucky to get one question answered before I got such attitude about asking another. Had I known the answer I would not have asked the question. Last time I go to that Aaron Bros, in fact I have such a bad taste from my experience I may never go to any other one. Just too many choices out there in the retail market to have to put up with this kind of lack of service and kindness. I walked out and went somewhere else. Thumbs down.
Place rating: 1
Los Angeles, CA
I’ve been standing in this store at the register for over 15 minutes watching the only employee handle a custom order for 1 customer. There are 4 people in line and she hasn’t said a word to any of us.
Too bad I need these frames tonight or I would walk out
Worst customer service experience ever. Like. Ever.
Place rating: 5
Los Angeles, CA
i went to aaron brothers to get a items that i needed a short girl with brown hair helped me out she was alittle timid but very nice answering my questions and helping me find what i needed. she even informed me that they accept coupons straigh from your phone which helped me save money. Cannot rememebr her name but she was very helpful and super kind!
Place rating: 1
Los Angeles, CA
I would NOT recommend going to this location. I thought Aaron Brothers, being a National chain retailer, would have been organized and provided the best service. I was wrong. Two items I brought in were months late and there was no ‘sorry’ or offer to make up for the mistake. The store manager knew about the mistake and did nothing to make the customer happy. I will now go to local framers and not bring my or referrals business to this company again.
Place rating: 2
Los Angeles, CA
The 1 cent frame sale thing is good but remember, you’re getting mostly IKEA-​quality frames here. Their custom framing is way overpriced for what you get. I have had about 6 pieces custom framed by them and I will never go back. It’s just not worth it.
Moreover, think again if you think you can save money by buying a pre-​made frame and getting custom matting, etc. Custom matting costs about $ 60 or more ($ 15 – 30 elsewhere) and the mounting fees can be upwards of $ 80. It’s insulting. Other local frame shops will cut matting and mount/​frame your art in a pre-​made frame for $ 40, depending on size.
The straw that broke the camel’s back for me was that they recently cleared all of their computer records so all of your past purchases have been erased. All of your past preferences, frame styles, matting preferences are gone — not to mention any record of your loyalty. That and the price gauging speaks volumes about what they think of their customers.
Place rating: 3
Los Angeles, CA
Any time I come here, it always feels like it takes a little bit longer than it should. The staff is nice enough and they’ve done good work for me framing things, I’ve just never had an AMAZING experience. If you’re buying frames, wait for a «penny sale» (buy 1, get the second for a penny$
Place rating: 3
Los Angeles, CA
You can use the online coupons with your phone. They just need the sku code. This store is always short handed on employees. Most times there’s just one person so getting something really quick doesn’t always work out at this shop. You always have to wait for an employee helping other customers finding products or assisting with custom frame work.
Place rating: 1
Los Angeles, CA
I love Aaron Brothers — I’ve been a customer since I was a kid. Unfortunately the manager at this location was so rude to me when I told her the service she quoted to us was too expensive that I left almost in tears. An employee found me and apologized on her behalf offering a customer review card. I hope senior management will be aware of this, as of now, I never intend to return to this location.
Place rating: 3
Los Angeles, CA
When I am the only customer in the store, it’s great. Top-​notch customer service. But once you throw in a phone call here, and another customer there, they tend to run around like chicken without a head. Busy is not a word in their dictionary and they don’t know how to handle more than one guest at a time.
Place rating: 4
Dayton, OH
I like Aaron Brothers. I am also a big fan of their 1 cent frame sale.
I was here this weekend and found exactly what I needed. I was in and out of the store in less than ten minutes.
The store wasn’t too busy, and parking wasn’t too bad. Will be back!