K & L Arco

I guess the new owners don’t care anymore. The wife sits in a chair and never moves and is rude. The son is very rude and acts like a boss man. There is no customer service just rudeness.

Worst service of all ³⁄₃ visits have been treated like shit. Ampm stores are supposed to be 24 hours, i showed up one morning around 3 am and the door was locked and the lady inside rudely waved me away saying they were closed. On another visit the lady (probably the same one) refused to honour a coupon because she didn’t know how to plug it into her system. Refused to ask manager to help. So i asked him for her. And he showed her. She clearly did not like this. Hope they re-​staff this dump soon, Culver City deserves better.

So I went here to fill gas and I asked the staff of I can use the bathroom. He said it was outside, I waited for awhile about 5 min or so and I can’t wait because I have to go. It seems like no one was there and they are just saying that someone is using the restroom. Waited more for a couple of minutes but nothing so I tried to look around because I have to go. Did a contingency plan and went to the corner near the restroom but I checked and it’s not possible because there was wires around it so back out then there’s a car who blew horn on me and was mad at me. She said she that I can’t do that which I didn’t and she will call the police. I told her I didn’t piss and can she let me use the restroom. She looks like she owns the gas station or one of the staff. As a patron they have to kind to their customers and the restroom should be accessible as a community service. I’m a customer and I have the right to express my sentiment. These guys should be corrected.
If there’s a no star I will surely enter that.
Btw the old lady looks like she has a terrible bow legged, I wish I can help her.

The reasons I like this Arco station is because I get lazy sometimes, and they have a machine next to the gas pump where you can use your money/​credit card to pay for gas. I’m a cash user, so that’s a plus for me!
Plus this location is right on my way home from work. It’s easy to access and exit here.

BEWARE!!! These people are scam artists! They will over charge for candy everytime! Make sure you ask for a receipt to avoid being ripped off :(

I love the food here. I always stop in before a long trip. Try the lemonade iceee on a hot day fantastic. Cheep gas weird access to the pumps I end up driving on the sidewalk a lot

Ok why don’t these people take credit only cash or debit? Never again … The big plus was when I asked the employee why don’t you take credit… «I don’t know». Really?

If I could give them 0 I would.
Yesterday I discovered this amazing application with ampm called scratch power. You get three scratch cards on your app each time you visit and win free stuff. I had used it the day before for a free drink at a different location. I went to this location and won another free drink and presented it to the cashier, the cashier Malid insisted that I needed to have a physical coupon, when the whole point of the application was paperless coupons! He was extremely rude when I tried explaining that this is AMPMs application and that there was no physical coupon. I then told him I would write corporate and he said «you do that!» worst customer service I ever experienced and this ampm has lost my business!

Impressed by the low price, I stopped recently at this station. Biggest mistake in more than 30 years of pumping gas! Never before have I taken down a pump to have it gush out gas all over me, soaking my clothes, shoes and car before I could control it and frantically stuff it into the opening for gas in my car. I ran inside in a panic, only to be told by the attendant that yes, this happens there when people replace the pumps after use and leave them in the locked position! I was appalled and had never heard anything remotely similar to this in, like I said, more than 30 years of pumping gas! Discussing it with friends and family, no one had ever heard of such a thing either. I had to drive home drenched in gas since I couldn’t very well strip naked right then and there, and even if I had the gas was all over my skin, a tremendous danger and hazard. As a result, I still have not been able to get rid of the stench of gas in my car. I got home as fast as I could and thankfully was wearing casual clothes which I threw in the washing machine twice to get the disgusting smell of gas out of my clothes. I then immediately took my shoes to the cleaners, where I was told that the gas had melted some of the glue, so there would be cleaning and repair involved. I returned to the station demanding they pay for at least the cleaning and repair of my shoes, plus give me $ 10 for the gas that had poured out like a geyser as I struggled with the pump. What I really wanted to do was have them pay for the cleaning of the leather of my car as well and give me at least $ 100 for the distress and danger I was put in. I was told they would only give me the money for the shoe cleaning, not a penny for the gas, and only on the condition that I write a statement saying (lying) that I had spilled the gas all over myself, it had been my fault, and I was absolving them of all blame, and I was not allowed back at this station again!!! I was beside myself with shock and disgust but saw no alternative since I wasn’t about to pay the repair out of my pocket. I cannot think of words bad enough for these «people» and this place, and I only wish I could write all this on a billboard directly over their cursed place instead of merely posting it on here. These «people» and their disgusting place should be avoided like the plague for fear that this will happen to you as well, since obviously it is an ongoing situation for them. I wish I could give them negative 100 stars instead of the 1 I have to put.

Man I love this gas station. The prices are consistently lower than the local competitors and they recently redid the pay stations located in the middle of the pump-​clusters. When you do need to go inside the attendants are always kind and fast. The food selection is pretty decent as well and the location is convenient to the 405. And Titos.