Stop & Shop Supermarket

This place is not always on point. Can’t find what I need or want and isn’t always organized

Have driven by this S&S location a number of times lately, but have never stopped in until this evening. This is a well organized, clean and orderly store. I was surprised to see that the location was running on a skeleton crew by about 7:30 pm on a Monday, and in a couple of instances, I had to hunt down folks for assistance. However, the staff members whom I did find were helpful and attentive. Looking forward to visiting again during a prime time to get a better sense of the rhythm of this location.

Maybe its because I’ve lived away from New England much of my life, but this store bothers me. I just have trouble with Stop & Shop to begin with, and this one just seems to set me off. There are always tons of seagulls in the parking lot, so it gives off a dirty feeling to begin with. I go in the store and it seems alright, but the restrooms are filthy and that’s an understatement. The prices (like I said I have lived outside of New England much of my life) are outrageous and I don’t get it. The neighborhood is obviously low income. So where are people getting this kind of money to pay these rip off prices for food. That signals me a lot of food stamps and welfare at this Stop & Shop. The staff is made up of to many young kids as cashiers. I got tired of having to swipe my debit card more than once everytime I go in this store. Today I swipe it and the transaction goes all the way to the total of my purchase. The cashier looks at her register confused, and says you will have to swipe again. I said it’s giving me the total on my screen and its waiting for the cashier. So I had enough and left my purchase on the counter and left. I won’t be going back to Stop & Shop anymore. Personally I think they are on their way out, as more completion finally arrives in New England. This location can be the first to close for all I care. Really only a fool would continuously give Stop & Shop business.

After running around to many stop and shops looking for soy baby formula (which most of them where sold out) my husband had called this one and the clerk on the phone said yes we have plenty of soy formula and would you like me to set it out for you, my husband said that wouldn’t be necessary because I was already on my way. When I got there I went to the cashier who very rudely informed me that the customer service desk wouldn’t be open till 8 so I would have to come back after that. Mind you it was already 7:40 and the store had been open since 6. I explained to her my husband had just gotten off the phone with someone who said it would not be a problem and her response. Tough luck. The whole reason for me going to the store so early in the morning was so I could go before my husband took off for work and I wouldn’t have to take my newborn and toddler out in 10 degree weather. I ultimately drove to the stop and shop in East Providence where they had no problem selling me formula before 8. I only gave this stop and shop 2 stars because like the other reviewers have said it is pretty clean and well stocked but it gets 0 stars on customer service.

I live closer to the Lincoln store but prefer this one. The staff is very friendly, and sale items are in stock 95% of the time. It is clean and the big bald manager (sorry) is usually within sight on the floor and very friendly. I love this store. It has a neighborhood feel.

I’m partial to Whole Foods and Dave’s Marketplace but this S&S is just down the street.
And I have to say I’m never disappointed. Items are always in stock, the prices are reasonable and the only employees I ever come in contact with are very nice.
The organic/​gluten free section could be a bit bigger. Thats where I find many of my groceries. But I’m glad these are actually well stocked
a special call out to the Meat Dept. always willing to help you find what you need or try something you’re unsure of.