Phyllis Ishida, DDS

I have been going to Dr. Ishida for quite a few years now, maybe 12 or 13. Mostly it’s been routine cleanings but today I had an old (40 years!) filling replaced in a upper front tooth. I was extremely anxious about it because terrible memories came flashing back of all the work I had done when I was young, and that front tooth in particular had been very unpleasant. When I went in today, I let her know right away that I was not in a good space about being there or having this work done. Her bedside manner was incredible and I never felt a single thing throughout the procedure. She made sure I never even felt the needles or drilling. It was all over very quickly and I was so pleased with how much better my tooth looks now. You can’t even tell there is a filling there now. Additionally, I felt her fee was very reasonable. I don’t have dental insurance so I was relieved to see this work didn’t cost me an arm & a leg. I would recommend Phyllis Ishida to anyone looking for a dentist in the Cupertino area. In response to the person who left a negative review regarding the cost of a cleaning, I can only say that yes, even dentists have to earn a living. If you want to travel to low rent areas or a practise with less qualified staff, I’m sure you can save some money. Quality and convenience are more important to me than finding the lowest bidder on such an important service.

Great friendly & professional staff. Dr. Ishida is an excellent dentist and the hygienists are fantastic too!

Highly recommended. I’ve been a patient for 20+ years. I’ve referred all my friends. Fantastic staff: friendly, supportive, intelligent, focused, skilled. The hygienist remembers me and my teeth. Answers my questions. Gives good advice.
Dr. Ishida is very professional, but approachable and funny. She does excellent work. Yes, she’s a perfectionist and I want that in a doctor. I’ve had filling and crowns with absolutely no complaints. She involves you in the decisions of color and materials. If you are not happy, she works with you to make them fit properly and comfortably. I broke a tooth once, and she got me in immediately. When I wanted to whiten my teeth, she discussed what is available and made recommendations.
She offers a variety of methods to make the patient comfortable: injections, gas, headphones, stuffed animal, cozy blanket, and so on. Very clean, relaxing, modern office. Easy access, lots of free parking. Insurance billing is all handled by the staff. Reminder cards and phone calls before the scheduled appointment. Great work. Go. Really. Just do it. Even if you avoid dentists.
Oh, and she is very involved in community organizations including doing volunteer dental work for those without healthcare. She is tireless. A real role model.

I love this place. I am so exited to finally have found a great dentist that also has a great supporting staff.
Marisol at the front desk is well organized, professional and took great care with my instructions. She knows how to do things to makes it easy on you as possible.
Dr. Ishida is not a rookie, she knows what she’s doing. I felt like she was this tooth wizard, telling me things like, «your fillings are mostly from junior high, aren’t they?». I guess a good dentist would recognize those things but in the moment I was like, «Amazing! How did you KNOW??» Haha …
The attention that Dr. Ishida herself gave me impressed me. She sat with me for a long time and asked me if I had questions, multiple times. She is very friendly and cool =)
There is also a massage chair and blanket waiting for you. Loving that.
She has very tiny hands as well, so it’s not like 2 anvils being jammed into your mouth to do the work (like with most male dentists)

Moving back to California, I needed to find a dentist. I found Dr. Ishida through several recommendations commending her for being a detail-​oriented, conservative and conscientious dentist.
I have been a patient in Dr. Ishida’s offfice for two years and this is my honest opinion.
The office:
The office is completely digital and paperless. The environment has a modern, calm and welcoming vibe. Chairs and operatories are really private and clean. To top it off, it doesn’t even smell like a dental office.
The team:
The front desk and hygenist are super friendly, caring and efficient. I get reminder texts (my preferred method of communication) for my cleaning appointments. I even get follow-​up care calls after my fillings appointment to make sure I’m okay.
The hygenist does an awesome job with my cleanings and was very diligent flossing underneath my permanent retainer (most hygienist tend to ignore my permanent retainer).
Most importantly, the dentist:
Dr. Ishida is really caring, nice and professional and personal. She personally probed my gums to search for deep pockets and performed an oral cancer screening. I had two cracked fillings replaced. I didn’t even feel the numbing injection. The fillings replaced are very natural looking and I can barely tell the tooth has been filled. All appointments were booked with sufficient time and none of my appointments were evet rushed.
Overall, I am very pleased with the office and refer all my friends here. I couldn’t imagine going anywhere else for dental care.

I’ve been a patient of Phyllis’ for about nine months and I’m extremely unimpressed with her business. I use the word business because she seems more interested in making money that imparting proper care on her patients.
Example: A typical cleaning in bay area costs between $ 105-​$ 125. It includes a cleaning, typically performed by a hygienist, and quick examination by the dentist. Phyllis charges an additional $ 65 for the quick, 2 – 3 minute once over of your mouth. No wonder health care costs in the US are going up, and insurance provider reimbursement rates are down.
Needless, to say I’m going to mouth and money to another dentist. If you’re looking for a local dentist that cares about caring for their patients, keep looking.