Sue Bose

We have been in the Bay Area for 14 years, and never thought we’d be able to buy a home. We just kept moving from rental to rental until the rents became unaffordable. When we started our search to explore home-​buying, we were dismayed by the reactions we were getting from bankers. Our credit score was pretty high, and monthly payments would not be a problem. Our weak area was downpayment.
It was a great stroke of luck for us that we found Sue’s contact in a magazine ad, where she’d mentioned that she specializes in first-​time home-​buying, which is exactly what we needed. We called her and the first thing she told us was «I help little people get into little homes.» That was music to our years, as we indeed are not rich by any stroke of the imagination. A roof over our heads was what we were looking for.
Sue took the time to get to know us, and understood our preferences. We wanted a 3-​bedroom home with plenty of natural light and lots of windows. Within two days of talking to her, she had already eliminated a whole bunch of homes and narrowed it down to three homes. My wife visited three and picked one that, which I then saw — all in one day.
That evening, she put in a heroic effort to get the prequalification started and wrote up the offer. Mind you — this home had already crossed its deadline for offer submission. Sue stayed up into the wee hours of the morning, far after our brains had collapsed from fatigue and we were in our cozy beds. She submitted a very strong offer — it was meant to be a dry run, and we ended up getting the home! All of this happened in less than one week. We are now living in this beautiful home that we just can’t believe!
It wouldn’t have happened without Sue. She is not just a realtor who helps people buy homes — this is work that makes her come alive. Her passion for service, her warmth and understanding of our situation and her willingness to give us an education in home-​buying makes her totally stand out. In contrast, the prior week, we had spoken to someone who was rated highly on Unilocal,and we got a tongue-​lashing for our basic naïve questions and the fact that we had dared to think of buying a home.
We should also mention her tech-​savvy approach — her website is fantastic, and gives us core information that we need. We found it to be intuitive and were able to look at what we needed very fast. We have never signed so many documents in our life, and the whole process was made much easier as Sue uses DocuSign. She also has a good network of people — in particular, she helped us get a 5% downpayment loan with great terms which we thought was impossible.
Sue put in so many hours to get us through everything that we even wondered if she was adequately compensated. Her work is a labor of love for her and we have no hesitation in recommending her to our close friends.

I can say with all certainty that if not for Sue Bose we would still be renters, and not the owners of a lovely town home in the heart of Santa Clara. In the year 2009, when house prices dropped to a level we had never seen before, we were tempted to buy, but sat frozen afraid to make a move. A colleague who had bought a house thru Sue suggested her name and on a whim I made an appointment to speak with her. It was truly one of the best decisions I ever made. We told her that we owned a home in Petaluma, in the North Bay but did not want to sell to buy a home in the South Bay. She listened patiently, assessed our situation and gave us the confidence and courage to move forward. It was almost as if she held our hand every step of the way and worked diligently on our behalf. During the entire process she was more like a friend than a realtor who had our best interest at heart. Thanks to all her hard work and sincere commitment we can say we finally have a place in the South Bay to call our own.

Last year Sue helped me sell my old house and buy the new house. She is a great realtor and has become a personal friend of mine too.
She was very patient working with me as I was stressed with my job situations at the time and was always out of town. She took care of everything for me and was prompt to respond whenever I called her. I feel that from the first time I met her, she had my best interest in mind, as opposed to trying to convince me to get into the market right away so that she can earn some commission. I asked for her advice about whether I should sell my townhouse at the time and she advised that I keep it for long term investment or maybe even keep it for family to use in the future. I took her advice and she didn’t hear from me for a while. When I was finally ready to move on to a new house, I called her up and we officially started working together.
What I am most impressed about Sue, is that she got into the real estate business because she truly enjoys helping people find their dream homes. You can tell that she wants to help those who can barely afford to buy a house as her clientele ranges from lower end of the market all the way to the higher end clientele. I know some realtors are only interested in higher end homes, or only limited to certain areas. Sue will go to Fresno to sell your house if it needs be… She did not hesitate to list my old townhouse after I decided to sell it. It was not in a high priced area so the commission was not that high. With the amount of time and efforts she put in to sell my house there has got to be something other than just the commission that inspires her to do this for a living. During the selling process there was some issue with the home owners’ association. She worked diligently with various parties involved and helped the deal go through smoothly. I am thankful that she never gave up on my property.
During the house hunting process Sue was also very helpful and gave me great advice to steer me away from questionable areas/​houses using her professional judgement. She was very patient with me as I kept changing my mind but she always listened and tried to understand my concerns and needs. You can tell she really cares as she remembered everything you told her (even about trivial little things that I forgot I had told her about), and would follow up with you on various issues.
With Sue’s help I was able to find the new house and had a very smooth closing process. She even provided free advice and set up open house for me when I was trying to rent out the new house temporarily. Even after the deal was closed, she still called me often when I needed help finding contractors/​repairmen to fix things up around the house. She is practically a full service provider. Sometimes I felt like I was her only client by the way she responded to my calls, but I knew she has other clients and she always makes them feel important.
Sue also has a great website that not only shows her current listings for both homes for sale and rentals, but also provides useful resources for new homeowners such as contact info for utilities services, etc. You can also sign up and set up your own home search criteria and then you will receive automatic notifications on properties based on your search.
One thing I also noticed, was Sue utilizes the latest and greatest technology/​ways to make the house buying/​selling process easier. For example she uses the «e-​sign» software so that you can sign documents on line anywhere you are in the world. That definitely made it a lot easier for me as I was always out of town on the road during the house selling and buying process. Also her mortgage broker was very flexible and arranged for a mobile notary to meet me in downtown San Diego when I was there on a client assignment. So I actually sat down at «Extraordinary Desserts»
signing my new house closing documents, while sipping my morning cup of coffee and chowing down on a delicious strawberry scone. That made for a memorable moment for my new house for sure…
Sue is also very active in the realtors’ professional association. She volunteered to serve on the board. She also does other volunteer work for the city, etc.
When I am ready to buy/​sell the next property I know I will definitely call Sue again.

We had been looking into buying a house for a while without success when our friend introduced us to Sue. She always says «I love placing people in homes!» and she went above and beyond to place us in a wonderful home.
We met Sue for the first time in her office to go over our housing needs and budget and she quickly pointed us to areas where we should look. When homes of our interest came up, she made appointments for us go see them together and answered our questions either herself or by contacting the listing agent, and gave us her insights (without being too assertive). As this was our first time buying a home, it was a tremendous help to have her point us what to look for in a home and give us advice.
In the end, it took us over 4 months and 5 offers to get our home, but throughout the entire process, even after we closed escrow and during our move, she was always very responsive and willing to go beyond our expectation, negotiate for us, and answer our questions.
We are truly grateful to have had her on our side during the home buying process.

Sue Bose helped us to buy our second home in Almaden Valley. We were initially quite cynical about real estate professionals due to previous bad experiences. However, Sue had been introduced to us through a friend and so we decided to go for it. When we started our home search, we did not have a very definite idea about the price range we should be looking at and even the neighborhood. However, Sue helped us to narrow down our search and outlined to us the pros and cons of our options. She diligently came with us to all home visits for over four months, prepared our offer, and in fact, went to the office of the seller’s agent to negotiate and bag the offer for us. Throughout the process, she provided excellent tips and advice not only on the home buying process, but also about the management of our current property in Almaden. She was always very responsive, explaining everything to us very patiently and went out of her way to negotiate the deal for us. I would not hesitate to recommend her to anybody. You would want her in your team… trust me!!!

This is a long overdue review.
My wife and I were interested in purchasing a new home in Fall of 2009. I was referred to Sue through my Uncle who had recently enlisted her help in finding a new home for his family.
As a first time homebuyer, the task is certainly a daunting one. I also am quite inquisitive by nature, and needed an agent who answer the seemingly endless stream of questions I knew I would be soon asking.
Sue surpassed every expectation I could possibly have in a real estate agent.
Our first consultation with her involved answering a series of questions to help her get better acquainted with what we were looking for. We talked about prices, areas, and expectations for our new place.
Sue has a giant map of the South Bay in the conference room we met in, and was great in breaking down the various areas which would meet our needs and our budget. We also talked about the benefits and drawbacks of various property types (Condos/​Townhomes/​Single Family/​etc.)
The following month or so was filled with constant interaction with Sue as we scoured the area for properties. We probably met with her about 4 – 5 times per week for multiple hours per meeting. Sue drove us all around the South Bay, and every time we met, she had a fresh set of properties that met our criteria perfectly.
Though we turned down countless units that she showed us, Sue was amazingly patient through the process. We never felt pressured to settle at all, and she didn’t seem like she would be satisfied until she found us something perfect.
Eventually, she found us a property within our budget in an area that we thought may be out of price range. My wife and I fell in love with it, and we’ve now been living there since December.
Even after we’d selected the home, Sue stayed involved in the process. Every time I had a question about the mortgages, or the purchase process, Sue made herself available, providing invaluable advice at a time when we really needed it.
After having seen some bad experiences my parents had with Realtors growing up, I’d always been wary of getting a Realtor who was more concerned with a quick commission than a satisfied client.
After our experiences with Sue, I can confidently say that she has changed my opinion of the industry. To this day, we are grateful for the help she provided. Often, as I step into our home, I wonder if it would have been possible without her help. :)