O’Charley’s Restaurant & Bar

Overall had good food and fabulous service
I thought the sides and soups were a bit limited.
Our waitress Cari was so nice, patient, and friendly
This was our second time here and we will be back.

This weekend I came to dinner with a group of 7. We waited about 45 minutes to be seated on a Saturday night which was understandable for a large party and on a homecoming night. Everyone seemed to enjoy their food quite a bit and the service was good at well. I ordered the cowboy sirloin with a baked potato and Caesar salad. My steak was cooked medium rare perfectly and although I asked for sour cream on my potato I only received butter. The salad was good as well. I love that they put dressing on the salad and bring extra on the side for those who would like more. The server was pleasant although it took a long time to get enough bread at the table for all of us (they only gave us 4 loaves to start with). Overall I was pleasantly surprised with this visit compared to a previous one. I will most likely be back in the future.

I’m very pleased with the speedy customer service. Management responded promptly to my dissatisfaction. Although I will still avoid going close to closing time, I will eat at this restaurant in the future.

First time coming here and was pleasantly surprised. The staff was very nice and the food is amazing. Had a little snafu but the manager was quick to fix the problem. This is my new favorite place.

The service was outstanding however the food was mediocre at best. Avoid the catfish. The drink prices were average and well poured. Price points were good but the overall food preparation was subpar. I won’t be going back. This restaurant needs a smaller menu with a true identity. Stop trying to wear so many hats. Pick something you’re good at and stick with it.

The service is so slow here that last time we went there we didn’t even eat our food at the table. We asked our server to just box it up and that took an additional 10 after we told her we needed to leave. We waited for 40 mins. This is the second time we have had awful service at this location. There won’t be a third.

Rarely come here because the wait for service is always long. Gave it another try because they have some good lunch salads and a patio.
Server came to us after about 10 minutes. Her vocabulary primarily consisted of two words, «absolutely» and «awesome».
Pop music is annoyingly loud on the patio. There is a nice breeze and the traffic noise isn’t too noticible
Salads are good but know that the regular and half-​size have the same amount of meat and key ingredients, the regular just has more lettuce.

The food here is good… Once it comes!!! Aghhhhhh. It’s always a pain coming here. Always. It’s never changed since they’ve opened. And their managers just make excuses.
Like– get it together! And admit you have issues. Don’t make excuses. Make it right.
There was a 5 top, 3 top and a 2 top seated at least 10 – 15 mins after us that got their food and was leaving even BEFORE we got served. We waited over an hour to get our entrees.
And then I said to the manager about the wait and that’s when he started making excuses… The dining room is cleared out and he’s telling me the kitchen gets «backed up»… My food was cold, one lady got served an over done steak…
Well. This is the only reason I don’t come here. It’s always the same.
Being a former owner, and knowing the staff they have. There’s no excuse for the wait time. None.
Take it as you want it.

We arrived 3:00 for lunch, in the afternoon on Saturday. There were at least 30 people waiting. It was hard to find a place to park.
They were still able to seat us in 30 minutes. I had Tilapia with broccoli on the side. It was a huge portion, and though a little bland, a very healthy meal. The dinner rolls came late, but were warm and delicious. I will go back, anxious to try other entrees.
This is American Fare, and the only complaint I have is that there is far too much meat on the menu.

I’m from out of town and stopped in on my way through. Initially I was very impressed with the bartender Kristin. She was having such a good time with everyone at the bar and had a substantial conversation with me. I was nervous about sitting by myself since I was alone and she made me feel like I was home. The food was sub par. I left full and it was a decent price but i guess that’s all that really matters.

We walked in and were put in the waiting list. Then three others walked in and were seated before us even though we got there about 6 mins prior to them! Then we sat down eventually. the waitress took 10 mins to come over to get our drink order. Took her 15 minutes to bring bread… Sorry but the service here sucks!

We went here for a few drinks and for the appetizers. It was decent. Not over the top great, but not bad. We ordered the nachos and the fried pickles.
Our server Dana was great. She came to our table when we needed her and was very pleasant.

Decent food. Service is a little slow and not that friendly. A little over priced for what you get.

Ya, no… I was excited to visit a restaurant after my name stake. This highly let me down. So much for their «famous» chicken tenders. They were garbage! They were highly over cooked, breaded, deep fried, yuck! I consider myself to be an aficionado of the food and to this day the best ones I have had were at Chili’s. Very disappointing. I was expecting an Irish feel which it lacked. The most amusing thing was learning that the blimp hanger off Kelly Ave was actually a Zeppelin hanger in the 1920s. I learned this from my husbands trip to the rest room.
Overall not impressed and I will NOT be back. Unless they paid me.

Good American food, plain and simple. No surprises here. Service is good; got in, got seated and got food within 30 minutes. Not bad, though the price is a bit much for the type of food. Honestly, if I want American ill just make the drive up the road to rockne’s.

good service. Good food. It’s a chain, but good.

Aside from Chili’s, this is the only chain restaurant I will visit. It is close to home, their food has good value and is good. Their interiors are nice and I have have laways had good service.
Used local local as a touch-​down space to do some work– free wi-​fi.

A surpringly good steak. Overdone? Well yes, but such is life outside of Captial Grille. IT was still delish, not overly salty, and tasted like BEEF.
The asparagus was decent, the rolls were tasty, and the drinks were fun.
I guess the best description is a better version of Applebees or fridays. A cut above, if only slight. It still has that mass-​produced feel, but hey.
So not really a place *I’d* take a date, but if you’re reading this while wearing a jersey, your date will probably be impressed that you stepped up your game a bit (but only a little bit.. but then again she’s happy when you shave and/​or put down the xbox controller to ask her if she wants pizza so expectations are low.. . very low.)
Yes, I am making fun of you.
Putz

Better than average for a chain. We go here because of my gluten-​free friend. O’C’s has a GF menu, which makes her feel oh, so special. If it weren’t for her, we’d be going to a momandpop place. Not a fan of chains.

Came here on a Wednesday night and the wait was over 30 minutes. We had a large party of 11 people and they were able to accommodate all of us at one table.
The service was fast and friendly. The prices were pretty cheap. Seemed like everything was about $ 10, which was good.
My nephew ordered a drink called the Cotton Candy Shirley Temple. That thing was crazy! It was a glass of Sierra Mist with a huge piece of cotton candy on top. You push the cotton candy into the soda and stir it up and get a hot pink sweet drink. Pretty cool!
For dinner I ordered the 12 Spice Chicken Pasta. It was pieces of chicken served with green bell peppers, onions, parmesan cheese, and linguini, with a cream sauce. I also ordered the Tomato Basil soup.
The soup came out first and it tasted exactly like marinara sauce. It was thick and spaghetti saucey. I had my nieces try it to see if I was crazy, and they all agreed that this «soup» would be better served over noodles with some meatballs.
The pasta came out and it was alright. There definitely could have been more sauce, the noodles were a little too dry for my taste. The sauce basically absorbed the flavor of the green peppers, so it didn’t taste creamy and cheesy, it just tasted like bell pepper. I don’t know what the 12 spices were, because I didn’t taste them. This meal was just a bland pasta dish, and it was kind of disappointing.
My nephew got salmon and he loved it, one of my nieces had ribs, and she loved them. One of my other nieces for chicken parmesan and she liked it. I think maybe I just ordered the wrong thing.