America’s Service Station – Dacula

Went in to find out why my car was making a clicking klunking noise. Found out it was a bad strut. I was disappointed because I wasnt prepared to pay for a strut so I didnt get the service done. However I left with a good feeling because the gentlemen Doug who took the time to explain in detail everything that was wrong with my car was very honest and real. I left feeling confident to return in the future with any other car problems. Friendly and honest is what you want. And this place displayed both those values!

So my wife’s car needed the oil changed. Now normally I take of this myself but I was serving on active duty and was not home. The mechanic told my wife that her serpentine belt was fraying and needed to be changed and it was gonna cost $ 150 to change it. Apparently they tried to pressure her into getting the service. She declined the service and informed my father who actually changed the belt the next day and told me the belt was fine and did not need to be changed.
Judging by the other reviews here on Unilocal this place is full of dirt bags who try and take advantage of customers.

I am new to the area and drive a far distance for work. I noticed the coolant light was on and had this problem before. My regular mechanic back home (who was ALWAYS honest and fairly priced) told me that there may be a small leak but nothing major. He advised me to just continue to add water/​coolant and it should be fine. This solution worked for 6 months with the light coming on only twice in that time frame. I drove from Texas to Georgia, no problems. Yesterday, I noticed the light was on again and, despite adding water, did not go off. I decided to have it checked out and found this auto repair shop on a Google search for my area. I didn’t check Unilocal first (silly me) and took my car in. They provided a shuttle service back to my home, which was nice, but I got a call from them 30 minutes later stating my car needed $ 1800 worth of work! I have a 2007 BMW and I know parts and labor are more expensive than domestic cars, but I just wasn’t convinced. I was told I needed a new radiator, thermostat and reservoir. No one else was open, it was already late and I needed my car fixed, so I agreed. I knew they were scamming me when the guy on the phone told me that if I didn’t fix it now, I’d be looking at a $ 30,000 engine repair. Did they think I was stupid? The car isn’t even worth that much money now, let alone an engine repair! I didn’t argue as I already figured out these guys weren’t honest and didn’t want them messing up my car because I challenged their foolishness. In the end, I paid for the work to be done and promptly decided I would NEVER use them again. You guys at America’s service center need to understand that ripping people off does not make good business sesnse. Because your representative told me a ridiculous lie about the $ 30,000 engine repair, you lost a customer who would have been loyal, with the money to spend on repairs/​maintenance whenever needed.

I will only go here for oil changes when they’re offering a deal. There’s no point in making an appointment. Made one and brought my car in and was told there were still a couple ahead of me. What’s the point of making the appointment? Took well over an hour for a routine oil change and tire rotation. Also, they’re just not nice. The guy I’ve talked with the most is pretty condescending. Just not a pleasant experience.

COMPLETE SCAM!!! My check engine light came on and They said I needed $ 3000 of repairs. Took it to the dealership and NOTHING was wrong with the car! DO NO GO HERE!!!

I have taken my car here for the last 5 or 6 years for oil changes and minor maintenance. Was always pleased until my most recent visit. Took it in for some brake work. I was told I also needed to replace front and rear struts and strut mounts to the tune of $ 2400. I drive a 2004 Lexus with 60k miles on it… that seemed out of the ordinary. Assuming they were telling me the truth, I called around to several dealerships to compare pricing and was given 2 quotes FAR cheaper. My mom has a mechanic she swears by out in Conyers. Little mom and pop type shop that has worked on my parents cars for 12 years or so. Guy is honest as the day is long and reasonable to boot (Just very far away!). Before me shelling out big bucks for new struts, she offered to take it to Adam and let him look at it… a second opinion on what exactly I needed. Turns out there is absolutely nothing wrong with my car at all. I don’t need struts or strut mounts, not front or rear. Unbelievable! Steer clear of this place. They lost a loyal, long-​time customer when they tried to rip me off!