Apalachee Cycle

I’m visiting in the area and managed to break my son-in-law’s bike. They were helpful when I called, and agreed I should bring the bike in. I got immediate service at a reasonable price and friendly conversation. In about 20 minutes I walked out with a completely repaired bike. If I lived here I would patronize them regularly.

I first came into Apalachee Cycle last September (2014) not having ridden a bicycle for maybe 12 years. The owner and staff were extremely knowledgeable, no-​pressure, and willing to help… I wasn’t up-​sold on anything and decided to go with a hybrid/​fitness bike. I live near the Atlanta Beltline and have really taken a liking to biking. I recently decided to upgrade to a road bike and, once again, experienced great customer service here. I know I asked a great deal of questions and they didn’t seem to mind; no sense of arrogance here, just good people doing honest business. 5 stars. If you ever think you MIGHT be interested in a bicycle, I definitely recommend giving this place a look.

I read Groovy B’s review and said yes he is right on regarding the lack of interest the owner shows in in clients, especially new ones. This is the closes bike shop to where I live and I would like to patronize it, and I probably will continue to do so. I went there earlier this week to check it out and get some information on accessories and parts. The young man working there was great, helpful, informative. The owner did walk in and I must have been invisible. Not even a comment like hello, welcome, or a nod.
Went back later to have some work done on a bike; needed simple tune up and wanted to purchase new pedals. I thought about going to the large national store up in Buford, but it is farther away, even if the prices are cheaper. And I would not be helping my local business.
There were two employees in the shop, the young man that was there at my previous visit and another young tech. The latter took care of me, tuned the bike, put on the newly purchased parts and I walked out feeling pretty good about my $ 130 purchase.
Except for one thing. The owner had walked in shortly after I did and that was it. I know he was busy with another client; don’t get me wrong. But I was there 40 minutes or so and not so much as a hi, nod, how you doing, or a thanks come again as I left.
In a small town area I just think I would just hope that owners have some interest in people walking in their front doors.
Yes, I will go back; the work by the techs seems good; they are close.

These guys are the most helpful and friendly guys I have met. Bruce, the owner, will go out if his way to help. I am a 350lb guy worried about breaking everything. Even though I only purchased a middle of the road bicycle (Trek Cobia) Bruce has gone out of his way to make sure I am out and riding as often as I want to. Broken spokes, bottom brackets, etc and Bruce will always give me a fair price, quick service and often will work the initial repairs into a warranty service. Thanks for your help Bruce et al!!!

Apalachee Cycle has been a really friendly neighborhood bike shop. Over the years they did a number of upgrades and fixes on my bikes. The staff is really friendly and most of the time caters to your schedule. Say that you want to have your fork replaced? They are more than happy to do it for you and let you watch and learn. Most of the service prices are competitively priced and they won’t charge you much for small fix ups. The store is well stocked with all sorts of upgrades and accessories. The prices are pretty much MSRP but you can find good deals here and there. As long as I have a reason to live in Lawrenceville, I will continue to bring my bike by Apalachee Cycle.