AFC Doctors Express Urgent Care

Been here few times because of the convince of the location.
I have had a poor front office experience very single time I come here.
Twice I arrived here and had to wait close to 45 minutes, although I didn’t see any person checking in or out and the parking in front of the office was empty. So not sure who I was waiting for.
I had good and so/​so doctors. So it’s up to your luck. However, I can say that Dr. Earp was a very good doctor, so try to ask for him.

As much as I don’t want to be in this type of facility, I have been back here for the 3^rd time this year. It has always been a great visit. Little to no wait time. People here have always been polite. The lady in the front, Dela, was always nice. She quite remembers me as the woman who moved from another state and made Texas home. LOL.
Symptoms and cure are always on point. I very much appreciate Dr. Gary Earp’s honesty. Rather than prescribe me with all these meds that are not going to treat me, he helped become knowledgable. It was viral infection and not bacterial which explains why the antibiotic prescribed to me by a different urgent care doctor did not work.
Dr. Gary Earp’s prescription: warm salt water gargle; yogurt and probiotics to replenish what destroyed in my intestines with the antibiotic; natural vitamin c from fresh squeezed lemon and orange juice; if needed, ibuprofen for pain; and most importantly, lots of rest!
Thank you Dr. Earp!

I went to this facility because i was sick, I felt like I was going to die. I paid my $ 100.00 and something dollars to see the doctor. I went to the back and seen the doctor and he told me for what I need he could not help me, and advise me to go to the ER. The reason he could not help is because I need blood work done which was going to take days before he got the results, and I needed to know sooner than that so he advise me to go ER. He did not touch me or anything I was only in the back for about 3 minutes. I went to the front desk and informed the Stephany how was awesome, and informed her of what happen. She spoke with the office manager who refunded all my money which was nice. Then about a week late I receive a call from the doctor Dunlap who call to check on which meant a lot to see that he was concern about me. I must say I was well pleased with how the whole situation turned out, so kudos to Stephany and doctor Dunlap for their outstand services. Very professional and I highly recommed this office… Thank you Doctor Dunlap for your honesty. That let me know that you were not just out for money but to actually help and I very much appreciate it.

Well, I’d rather be reviewing a new restaurant but here I am with bronchitis ten days after an ER visit
To Denton Regional Med Center for a broken nose. Is there a badge for this stuff? Very well run walk-​in clinic, very clean, reception and Dr. Dunlap are VERY professional. Highly recommend.

I came in here because I was feeling very sick and I had a terrible cough that wouldn’t go away. They were just down the street from where we lived so I decided to give it a go. My bf and I were in our pajamas because we came here as soon as we woke up; again I felt TERRIBLE. We walked in and were greeted poorly by the front desk staff. I felt judged by the clothes we were wearing and they treated us as if we shouldn’t have been in there. When I was finally seen by the doctor, she did some really basic tests, and just told me that she would give me steroids and antibiotics. Having been notified by her front desk staff that I was paying out of pocket, she didn’t do any further tests, even though I was willing to pay for them. She left the room without telling me any information on what I had, or why she was prescribing me antibiotics. Since I have a little bit of a medical background (going to school for it) I definitely knew that whatever I had was not bacterial. I was so disappointed with the treatment that I received from this place and I will never go back. I will also never recommended this place to anyone I know or people who ask.

I had a great experience here! I was seen within 15 minutes and the doctors were so attentive. They went over everything with me and explained the medication that I was being put on. I will definitely be coming back here.

I went to Doctors Express today because I had an emergency situation pop up. The woman at the front desk that greeted me and did the paper work was super kind and cheery. I was really impressed with the care I received from the nurse Maria. She was very good as making me feel relaxed. She went above and beyond the call of duty to care for my situation. I haven’t been to a doctor in years and this has been the best experience for me.

What a great place! Most affordable for cash pay, very clean and friendly staff. Doctor was extremely personable and took the time to make me feel like a priority!

Bring new in town i dont have a family doctor yet so I ended up in urgent care. Young female doctor, I think her name was Dr Aurora (?). Very impressive. Thorough. Professional. Relatively quick service. No line. Competent efficient and friendly staff. I hope I don’t have to come back any time soon! But if I do get sick again I would definitely come back here. (it was a viral infection + inner ear infection. All curable in short order. Phew!)

I went to this clinic yesterday due to back pain. They gave me medication that isn’t working. Today I called them back to ask them to prescribe pain medication so I can stop taking ibuprofen on top of an anti-​inflammatory and a muscle relaxer. None of which is helping. The doctor who called me back treated me like I was an idiot and followed it up by asking me more ridiculous questions. She didn’t listen to me nor did she offer any solutions. At this rate it feels as though they bled me for my copay. Im calling my insurance company today to ask them not to pay the claim. Its funny the office manager asked me to go on Facebook and like their page they needed good reviews. I was going to do that but now Im going on to Facebook to let people know DO NOT go to this clinic. Go elsewhere.

They did very well by me. Everyone was professional and seemed to care about what was in my best interest.

I’m not sure what that reviewer before mine is writing about, but doctors are in business to help people as well as make money-​hello! They have bills to pay as well. The rent for their space doesn’t come free.
If you thought you could go in and get free treatment without having to pay, you’re in the wrong place. You’re actually in the wrong country. Even if you have insurance, ultimately you’re responsible for payment and making sure the doctor gets paid.
I went into this clinic because I wasn’t able to get into my regular doctor and time because of work and their hours and location were convenient. No appointment was necessary. I went in for possible strep throat and an ear problem. I was satisfied with the amount of time I had to wait in the waiting room, triage and in the exam room waiting for the doctor.
The nurse and doctor asked me all the pertinent questions to diagnose me and suggested treatment options for the strep throat. She told me exactly what she was going to do-​call in a prescription of antibiotics for me.
I would go back to this place for a routine exam, a minor situation, etc. Things like an ear infection, respiratory infection, sore throat, skin rash, minor cuts or lacerations, allergies, etc.
I would have no problem going back for a minor, acute injury or illness.

Office is ok

Do not go to this place. They are not in the business to help people. They are in the business for money. When I went roger urgent care the lied to me and said my insurance was good and that I would receive the care with my insurance. After I was done and I went to pick up my prescription they said I had no insurance in file so I called the doctors express to see what was going on and they started being rude to me and we’re basically like oh well we are billing you. That is illegal I could have went anywhere else and gotten care but everything happens for a reason. They won’t be able to get away with this for long. I will also be reporting them to the medical board. Do not go there trust me if they do this at the desk I wonder what goes on in the back.

Yesterday after posting my review, the nurse that did my triage called and apologized for my experience. I did go see another doctor today and called to update the office on my actual diagnosis and request a refund and the doctors information to report. I spoke with Shelly who was very polite. She took my information and called me back after speaking with the office manager. They refunded me my copay and provided the requested information and truly heard my concern for not only my experience but what harm it can cause someone to disregard their symptoms.
Shelly did inform me that Dr. Worner is not their typical doctor they have. Unfortunately their doctor was away sick and they used a staffing agency to find a substitute doctor, that doctor being Dr. Worner.
It is unfortunate they received a doctor with the lack of importance for the health of others.
However, I update my review because the Doctor Express staff from the nurses to the office manager and Shelly were exceptional in treating me with kindness and understanding through the experience.

The staff here was everything I want from a doctor’s office — nice and efficient. I saw Dr. Dunlap and he was very kind and made me feel comfortable.
I was home for Thanksgiving, but live in Atlanta, and about to have a few flights for work so wanted to zap whatever I came down with.
I was in and out very quickly, and happy to see such caring people who paid a lot of attention to my illness, and my many allergies, which are often overlooked. I would absolutely come again, and recommend this to any of my friends and family.

Charlie is amazing and genuine! Checked in online and got in within 5 minutes of getting their. Dr. Dunlap makes you feel comfortable and is just as great as Charlie. Dr. Dunlap emailed my pharmacy and I didn’t have to do anything other than go pick up my prescription! If you’re looking for through, quick and efficient this is your place.

Awful,
The lady Doctor, or whoever it is is calling herself a Doctor, I should say was very rude inconsiderate and unprofessional.
first time i took my son over, he had a strep and ear infection, the Dr. stood on the other side of the room far from my son and pulled his poor ears and looked at his ears like she is looking at a piece of rotten meat, and goes like, «ewww! infection infection», like she has not seen an infection before and runs out of the room. I sware to god didnt even spent 5 seconds in the room with us! then she prescribes an antibiotic that no one prescribes for an eight years old kid. made him sick and i had to take him to another doctor.
The Doctor was a dark skin lady, wearing an old dirty and torn white jacket that had stains all over it.
seriously is this what you pay a $ 100 to be treated with?
Do yourself a favor, and stay away from this office!!!

Stormy and Shelly were great! !! There wasn’t a long wait and they had the best bed side manner.

This place is like a Care Now, but it doesn’t get as packed as they are a new location. My doctor’s office is closed on the weekends, so I did a walk in here. They had me fill out a few paperwork, and I only waited a few minutes to get checked on. Wow, talk about quick service, not sure what to think about that. The doctor calls in the script for you, so you don’t have to worry about getting a script and then taking it to the pharmacy and waiting an hour or so for it. I’ll definitely come back if I can’t get to my doctor. They call you the next day to check on you.
They accept most insurances and definitely accept walk ins.