C & R Transmission

I don’t do many Unilocal Reviews but felt compelled to do this one. I’ve done a lot of my own auto repairs for years. My wives 4 year old car with only 41,000 easy miles on it burned out the automatic transmission on the interstate for no reason, 1 year and 5,000 out of warranty. The fluids were full etc, likely a factory defect. Many automatic transmission repair place are rip offs. I checked Unilocal and found Love Field Automotive had 50 great reviews but don’t do major transmission repairs. I called Randy there and asked for a referral. He said they have sent major transmission repairs to C & R Transmissions in Oak Cliff for 20+ years and to ask for the owner Rick. I called Rick and had AAA Texas tow the car there (AAA Texas did a great job also; 20 minutes to get to us). Rick told me what he thought was wrong, quoted me a fee of $ 1,350 plus tax, and said it would take likely 3 – 5 days. This is a family owned business since the 60’s. They finished it in less then 2 days, showed me the bad parts, explained exactly what happen, rebuilt the entire unit for the price quoted. He felt it was a factory defect also. I checked the other transmission repair place mentioned in Unilocal and none would quote a «worst case scenario price», many were rude, and their rough estimate was 50−100% higher than C & R’s. The warranty is the same 12M/12,000 everywhere. An added plus was to find the C & R has the Oncor Electric contract for the greater Dallas area & had 3 of the Oncor trucks in for repair today. If I were you, I’d drive out of my way for C & R. They were GREAT, as was Randy at Love Field Automotive for the referral and AAA Texas for the prompt service.