LifeShield

Life Shield was part of a bundle with DirecTV. The alarm would not set because sensors kept coming disconnected. We used the tablet to disconnect those sensors so the alarm would set. On two occasions the alarm went off and we received no call or emergency services.
We decided to cancel services and called customer service to inform them and return the equipment. I was told by customer service that they would continue to charge my bank despite me withdrawing my permission because of the contract, and they would not accept the return of my equipment until I paid a $ 430 early cancellation fee. And if you don’t send the equipment back AFTER paying your account in full, they will charge you for the equipment! crazy!
We also cancelled DirecTV. They took the equipment back but are also charging an early termination fee. Some bundle!
Both companies take your money after providing poor service. They don’t consider their service poor unless you tell them about everything that is wrong when it happens, so that they can try to make you happy. Who has time for this with a full-​time job and a family?!! I should call companies everyday to complain about what THEY do wrong OR it is my fault!
Never do business with Life Shield or DirecTV. They are both just hiding behind contracts to make easy money. And Life Shield if even worse by refusing to lower your cost by letting you return the equipment. I spoke to customer service and the «most senior management» personnel available.
They have no soul.

Their customer service is top notch! The sales associate I spoke with was extremely knowledgable of the product she was selling. Every question I asked was answered in detail. She found the best option for our needs at an affordable price.

Good equipment, easy to use (and free) features I can use from my iPhone, and very helpful customer support & technical support. I previously had Fidelity and a few other hardwired landline phone systems, and after switching to Lifeshield I have a lot more coverage/​control at a lower monthly fee!