Milestone Electric & Air

We have used Milestone before and were impressed. Signed up for their A/​C plan now. Had them come out to do electrical work today. Spot on, great customer service, basically all around great. Chris Kohr, our electrician was awesome. Highly recommend him.

Milestone’s prices are incredibly high. All they did was move an electrical outlet and cable outlet about 5 feet up the wall for a flat screen tv. $ 530 – Way overpriced for the service provided, especially for something so simple. The work was okay. One of the outlets was tilted a little sideways but my main objection was to the pricing. I had to set aside a half day of work so to reschedule with another company would have cost to take the additional time off. They have you over a barrel at that point plus they charge you $ 69 if you don’t do the work just for the service call for the estimate. I will not be using them again and cannot recommend them since their pricing is so out of line.

I wanted a simple Thermostat moved less than 10 feet and my wife got a sales pitch and an estimate for 530.00 including vent relocation. This is ridiculous. I will never use this service again. I am shocked and very upset. I have spent over 148.00 to learn a lesson. I feel very out of fair and equal exchange. I declined the work and had the Thermostat moved by another HV/​AC company for a 75.00 total fee. I will warn my friends, family, patients and Unilocal and Google about your company. My wife did state that your technician was very friendly, however I needed one thing done, not a theory or dissertation on AC flow. I am very upset and needless to say will never use or recommend your company again. I had no problem with the service call but no quote was given when I asked over the phone I was told about a diagnosis fee which will be waived once work is completed. That is fine. I figured it was worth it to get it done in a timely manner. Caution you get the diagnosis fee and the service fee if you deny the work… so you pay 148.00 plus to find out that they over inflate their prices and then over recommend work on a simple task that was requested. Warning Warning !!!

The people from Milestone Electric were great. First, they actually kept their appointment, which is rare in my limited experience of just 4 months in Dallas. They guys were really nice and helpful and the did a quality job. I was able to sign up for a plan that includes HVAC maintenance (one of the missed appointments) and they also have plumbing services! The service isn’t cheap, but you get what you pay for, and I’m ok with paying a little more for reliable and quality service.

We’ve all seen the commercials ad naseum, «Milestone electric, we’ll fix it in a flash.»
Needing a job done, I decided to try them out. ONE WEEK! That was their scheduling time frame. I thought «fix it in a flash» meant they’d get it done quickly. I must have misinterpreted their motto. Perhaps it means they’ll cause a flash (for anyone not familiar with the term, search «flash arc» in you tube for some dark humor, pardon the pun).

They were incredibly professional and kind. Our technician, Josh, could not have been nicer. But their prices are literally insane. They quoted us $ 900 to hang 2 light fixtures and install 2 outlets. Are you kidding me? $ 900 for 2ish hours of work??? Thanks but no thanks. I’ll google it and risk shocking myself for that.

Jeremy Vinces was a great technician. 5 stars. very professional, knowledgeable and helpful. What I like and appreciate most about milestone, is that their technicians utilize booties, which is very appreciated in an asian household. He also brought his own clean mat when he reviewed my heater motor that was above my closet, which is very thoughtful as that helps keep the area clean. This should be a new standard in electrician companies (cough a-​1 electric cough) but have only found this to be the case with Milestone electric. This is why i’ll only go with Milestone electric, they put in the extra effort and are thoughtful in regards to cleanliness.

Terrible. Rewired our entire home and have had nothing but problems ever since. That they, of course, do not claim any responsibility for. Should have known when a company spends that much on advertising it’s because their product is no good…

Extremely impressed with Milestone after having them our for semi-​annual HVAC servicing and some minor electrical repair work. Ryan Lafountain was incredibly gracious and informative, and kept the repair costs to an absolute minimum. I definitely look forward to using them in the future.

My AC was out when I got home from work earlier this week. It was about 9 pm when I called and got the answering service. They took down all of my information and said someone will be in touch in 15 minutes. 30 minutes went by and I called back and told them that I still haven’t received my call, they informed me that they will make contact with the dispatch again. Then 60 minutes went by and still no call. I called another service and they came within 45 minutes. Shame on you Milestone! To this day I still haven’t received a call back. They verified all my contact info and it was correct. No excuses!

I called to get the exhaust fan in the bathroom fixed, the lady that answered the phone asked all type of questions and even went as far to set me up an appointment, and then she put me on hold to talk to the supervisor to see if he really wanted to do the job, wait turned out the milestone electric
a liar, they won’t fix it in a flash, so I would set boycot them andfont use them for any electrical service of any kind.

Horrible, shady company that uses shady tactics.
I called them about installing an unswitched electrical outlet in my home in Denton. They said they cannot give prices over the phone, they have to come see the job… and of course they charge $ 69 to do that, but if you use them they waive that fee.
I hired a local electrical company in Denton that has been in business since 1922. They charged me $ 86.
Forward to three months later, my girlfriend in Frisco calls Milestone Electric to do the same thing, an unswitched electric outlet. They show up with a book with prices pre-​printed in it. So not only are they shady in how they will not quote a price, but their price is $ 301!!!
Doing business with this company is akin to shopping at the creepiest of used car lots. They do things that are designed to get you to pay the maximum amount of money while they do the minimum amount of work.
GROSS OVERCHARGING at Milestone Electric. Be careful… THEY’LL F*%K YOU IN A FLASH!!!

Do not hire Milestone! We were overcharged an insane amount and have such buyer’s remorse. Another company came out to fix the damage to our upstairs AC and said they botched the ‘repair’ which was unnecessary in the first place. $ 3600 and we feel like idiots. Avoid this company at all costs!!!
I forgot to mention they also LIED about the other downstairs unit needing repair. They said the coolant level was low and it would «blow up» by the end of the summer if we didn’t have another repair. Thank God there are other honest repair places with a bit more integrity and we found out our unit was just fine (which makes sense, because it was and is working fine). These guys are total crooks!

Great company! We’ve used them for the last 2 years for our HVAC servicing after having terrible experiences with 2 other companies. Recently we also had them complete a large electrical job for our kitchen remodel. While they are probably not the cheapest within DFW, they do some of the highest quality electrical and HVAC work I’ve seen (I’m a 10 year property manager) and they have excellent customer service! They should up when they say they will, technicians are super professional and work extremely efficiently. I could not recommend them more highly.

Theives! My fiancée and I were in the process of selling a home when we learned (after the home inspection) that there were some electrical issues with the house… some of the outlets were not grounded and other significant things like that. We called Milestone so they came out to the house and quoted $ 8000! We were shocked and called two other companies for estimates — Mr. Electric quoted $ 2900 and Electrician On Call quoted $ 2700 for the SAME job. Ultimately, we went with Electrician on Call and were VERY pleased. PLUS we saved $ 5000 — that’s HUGE!
ALSO — We had to pay Milestone $ 69 just to come out and take a look at the house. The other two companies we got quotes from did not charge us for an estimate.
I DO NOT recommend Milestone. Do your homework and get several estimates. They upcharge like crazy and will rip you off if you let them. There are better companies out there!

I had to have these 30″ exterior lanterns. Milestone installed quickly and I think for a decent enough price. We had them installed before Halloween and they must’ve did a good job/​the lights must’ve looked great because all my neighbors were like, «Good job, girl!» when they stopped by with their children for candy.
I’ve had them do other stuff do — exterior lights, grounding rod, etc. The guys are always extremely friendly. I love them so much for putting those covers on their shoes when walking on spotless carpet. I go back and forth between using contractors and handymen, and then Milestone when it comes to upgrades. I’ve been pretty happy with them; give them a try :)

I decided to finally get rid of my hot tub and in so, do something with the 220 line running from my attic to the backyard. I decided to call Milestone to see what it would take to get it converted to an outdoor outlet with two 110 sockets.
When I called, just as the commercial says, they were very up front with pricing and scheduling and the technician notified me about 30 minutes prior as to when they would arrive. I was also able to take advantage of their Thanksgiving deal, so it was a cheaper service fee to boot.
I was very impressed with the job the technicians did. They installed the outdoor outlet as well as replaced the eyesore of a PVC tube that housed the original wiring with a more professional (I probably went too cheap with a electrician the first time around), nicer-​looking metal housing running down from the attic. Reading previous reviews, it seems there was some sticker shock from the service call as well as some overall issues with the quality of the job, but I didn’t have any of those problems. The technicians were very professional and knowledgeable and did a great job. I will admit their pricing seems a bit on the higher end of the spectrum, but they did some quality work, too. Based off my experience, I would use them again.

Absurd! I need specifically a ceiling fan that is 23feet in the air and an entry light that is 20 feet high. When I called this company I asked for a rough estimate of what it would cost to replace these 2 items!
The customer service rep said they charge a $ 69 service fee to come out and assess the situation see what needs to be fixed, replaced, parts needed, etc. and with the height they need a special ladder which could only be scheduled in the morning.
I told him I was NOT paying $ 69 for an estimate to just replace the 2 items that currently exist. I ended the call.
There is no reason they can’t give a «rough» estimate to replace fixtures with identical ones. Especially in a newer house!
And he had no problem telling me it’s COD
I think these people are just after money!!!

I used Milestone Electric to inspect 2 rooftop hvac condensers on a condo that I was purchasing. My tech Derek was very professional, not to mention brave. He climbed up on top of a 3 story roof without hesitation. I expected the service to take 2 hours but he finished in half the time. When he was done everything was explained to me and provided in writing. The experience was painless and the best part is he saved me from buying a condo that needed new $ 8000 condensers! I will use Milestone again and would recommend them to friends.

BEWARE… These guys will lie to you, and try to charge you a fortune!
The guy tried to tell us… That you should replace every plug in your house, every 20 years. Has anyone ever heard of such nonsense?!
My roommate had called them. When I realized who they were. I said, «we can’t use them!»
They wired my friends house. And 5 days later, every electronic device was fried! When I mentioned that to him, his attitude changed real quick. He asked where this was. Then preceded to say. «Well when that house burned.» I stopped him there. Saying her house didn’t burn, but if they burned a house. We are definitely not using Milestone!
He quoted us almost $ 3500. We had the work done with another company for $ 1300. Major difference!!!