Ritz Carlton Spa

Before we dig in, I highly suggest massages here. Craig and Matthew are both incredible — they’re nice, they listen, and they don’t talk too much. I always leave feeling like I lost all my knots.
For facials, I really like Zaina. I’ve now had two hydrofacials with her, and she’s terrific.
That said, my issue is with the price versus the experience. I completely feel that you get what you pay for — and if I leave with an almost $ 500 bill, I would hope that I leave less stressed. But recently, that hasn’t been the case.
— Noise:
The spa is SO loud. Between the assistants walking around yelling for people who are ready for their appointments («MRS. SMITH? MRS. SMITH??? ARE YOU IN THERE??? WHERE’S MRS. SMITH???) Plus, they accept massive parties. I get it — have fun with your girlfriends, but someone has got to be the person that controls the noise volume, because unfortunately, it seems most guests cannot. The «healing waters» aren’t so healing when a group of 8 women are cackling in the front room…
I hope RC will do something about this, as it is mentioned quite a bit by fellow Unilocalers.
— Music:
This is personal preference, but I wish they played something a little more relaxing than jazz music. Instead of feeling relaxed, I felt the need to do the jig multiple times throughout the day.
+ Amenities:
They have the cleanest steam room I’ve ever seen, and they have very comfy robes. The sauna is fine, and the showers are always clean and nice as well. Healing waters are just a glorified hot tub, but it’s nice as long as there’s not a bunch of hens in the vicinity. See above. They have a «relaxation room,» but as I mentioned, it’s so close to the front that you constantly hear employees looking for «Mrs. Smith» or guests cackling about their daughter’s recent purchase of a selfie stick.
I’ll go back — but mainly because Craig and Matthew have the hands of God.

Last week I had the most amazing transformation facial from Kirsten. Kirsten was very professional, charming and meticulous during my treatment. My skin looked amazing once Kirsten finished and I’m ready to go back again and bring my husband to see her. 5 star treatment at an amazing facility by a fantastic esthetician.

Really nothing special about the Ritz for a massage. The prices are inflated as compared to other local/​comparable massages. If you are looking for a maternity massage, skip the Ritz and go to the Joule or Exhale.

I don’t normally review spas, but I feel the need to review The Ritz’s spa due to the delightful experience I had there. We went for a couple’s massage, and from the moment we arrived, we were greeted with smiles. There was a mishap with the appointment that we made, but thankfully, someone had canceled and they were able to add us to their schedule.
The robs, the slippers, and the neck massager all made the initial start of the appointment so relaxing. The women’s locker room and restroom area was very nice and clean. The only thing that wasn’t pleasant about my time here was the bridal party that was in the locker room. They took over all of the seating and they were very loud with their gossiping. It was more like a sorority club than a peaceful surrounding. Luckily, the spa had areas outside of the locker room for waiting before my appointment started.
My masseuse was absolutely amazing! She had me in pure bliss the entire time and there wasn’t a thing I would have changed about my full body massage.
I’ll definitely be coming back again!

I recently got a facial at the Ritz and really enjoyed my experience. They use Eminence products, which is a wonderful organic facial line that I even use at home. The facial was hands down a 5 star experience. My esthetician was friendly and informative, but also said the magic words «I am going to stop talking now and let you relax». It was wonderful! I especially loved their plush and heated facial bed, it was super comfy.
The amenities at the spa were also nice. I was provided with a locker and a fantastic cushy spa robe. They had a variety of products to use ranging from razors to mouthwash to hair products. I definitely recommend using the shower located between the steam room and sauna because it is an overhead rain shower head with 4 powerful shower panels on the wall for a 360 shower experience. The other showers are just plain showers. The entire space, compared to other spas, was rather small.
I made good use of their «healing waters» hot tub and their sauna. There wasn’t anything special about them, but it was relaxing. They had iced towels near the sauna which was very refreshing. Unfortunately, the steam room was closed the day I was there. I am sure I am not alone, but the steam room is my favorite part of visiting the spa. I was very disappointed that it was closed without notice, but the sweet attendant saw my disappointment and later offered me a complimentary gift of spa products. I thought that was a very nice gesture and I understand things happen, but it definitely contributed to my less than 5 star experience.
The other contributing factor was the noise. I was booked at the same time as a large bridal party. They were laughing and having a great time, as they should, so I escaped to the quiet area to relax with my complimentary glass of champagne. However, the quiet lounge does not have a door and is directly across the hall from the open dressing area, which also doesn’t have a door, so it was very loud! It certainly wasn’t relaxing until the group left. Adding doors would be an easy solution for the Ritz to make the spa experience relaxing for everyone.
In addition to the champagne I also enjoyed a variety of flavored hot teas and the world’s cutest tiny gummy bears.
My check-​in/​out experience was great and all the staff was friendly and helpful. They seemed to genuinely want to make my day special. I especially loved the warm welcome with essential oils.
I would definitely come back to the Ritz spa, especially if i caught another one of their mid-​week deals. However, if trying to decide between the Gaylord Texan spa, as I was this time around, I would probably go with the Gaylord simply because it is much more spacious and plush (even though it doesn’t have a hot tub or fancy shower). I think the Ritz is a pretty solid 4 stars «yay, I’m a fan» spa.

3 stars for getting my sister and I in on a same day appointment. We asked for 80 min deep tissue — they only booked us for 50 min. My massage was so light that it was more of a Swedish. I asked the girl a few times to «go deeper» and she didn’t adjust at all. She even commented how tight I was in my back and forearms — but really did nothing to really get in and loosen me up.

I came here with the bride and two other bridesmaids. We were supposed to have champagne, lunch, and manicures and pedicures. The facility was really clean and the staff were very professional. I was happy that my manicures and pedicures lasted almost a month before they started chipping. My only complaint is that we never had lunch served. The spa tried to make up for it and it sent lunch to our rooms after the fact, which I appreciated it. I would highly recommend coming here.

I woke up with a terrible migraine and couldn’t get into my regular masseuse at Bliss. I called the Ritz and took the next available appointment with Matthew Morris. I’m so glad he treated me– it was by far the best massage I’ve ever received. I appreciated that he listened to my issues and spent the 50 minutes focusing on my shoulders/​neck and scalp. He relieved the pressure points that triggered my migraine and I left feeling like a new person. The facilities cannot be beat and I will now continue my regular massages with Matthew at the Ritz. Anyone who suffers from neck issues or tension headaches/​migraines should request Matthew.

Loved the spa, Double loved the facilities. If you’re getting a treatment here, be sure to give yourself an extra 30 min before and after to take full use of the amenities. Cool blue salt water jetted jacuzzi, large steamroom and sauna, extremely spacious showers with a walk in hall way/​drying area in each separate stall, not to mention the exfoliating body scrub they offer there as well.
The massage itself wasn’t top quality, more of just an oil and rub down (even though I asked my therapist to apply full pressure). But the rest made up for it, the treatment room even includes its own soak tub.
When you check out they do add an automatic 23% gratuity charge (not mandatory, but their strategy here is that whoever asks to lower the ‘standard’ tip amount, will just feel cheap in front of everyone). 20 percent goes to your therapist, and 3% goes to the spa facilities attendant. Highest «automatically added gratuity» I’ve ever seen in all of their hotels, but I didn’t say anything.

One of the best massages I’ve ever had… and I’ve had massages at other Ritz Carltons, Mandarin Orientals, Las Vegas Spas… and this one is definitely the best. my husband agrees that his was as well.
My masseuse, Scott. I would highly recommend to anyone…
I did feel like the locker room, relaxation room could use an upgrade. I didn’t like the lounge chairs in the relaxation room or the curtains. It’s a high-​end wicker like material with a thin mat on top. These don’t compare to some of the heated chairs in relaxation rooms that I’ve been in before. I also didn’t like the flimsy curtains or that the dim lights in that room are right next to a very bright and loud hallway.
I also wish there was a cold plunge pool to enjoy in the spa side.
I also didn’t like that the snack foods were in small plastic solo cups. is this a health department thing.
Also, the exfoliating scrub is in the same plastic cup.
I just think there are a few things that can be done better in the spa to keep up with the Ritz Calton Brand.
But because my massage was soo good, that’s really all that matters.

I will start by saying that I have visited over 20 spas around the country, most of them in 5 star resorts, four seasons, fairmont, ritz carltons and st regis spas. The ritz carlton in dallas is average, nothing special, the check in was cold, the girl looked like she was dissapointed to see me arrive.
There were no candles anywhere to create a tranquil ambience, no refreshments anywhere and my massage was blah. I kept thinking about the time and the girl kept talking, its always hard to tell your therapist to can it kwim? Also the location of this hotel is hard to get to the traffic is hell and the valet parking there is just awful.
Do yourself a favor and book your next treatment at the four seasons in las colinas instead.

The Ritz Spa is my favorite in Dallas. I like their wet area that has a a relaxation room, showers, sauna, hot tub and is just a great way to begin and end your day at the spa. Usually I get the Swedish massage or the jet-​lag massage after a long trip. I believe a massage is an experience more than just the 50 minutes your spend having the treatment done. The Ritz Carlton delivers a 5 star spa experience.

Oh how I love me a spa day… I first visited the Ritz Spa in October after noticing an ad in the paper for their «Spa-​lo-​ween» party! I unashamedly rsvp’ed about 30 seconds after reading the ad — and happily went over to do my trick or treating for some fantastic free samples and makeover/​mini manicure! I made an appointment for a facial that night and went in last friday to experience bliss…
In my opinion, a facial is a good test, because you usually get a little massage too, total relaxation and pretty skin to boot? Sign me up! Zina checked out my skin and told me I didn’t really have fine lines (thanks!) so the basic facial would do me just fine, and she proceeded to do about 10 different things to my face all of which were wonderful. Somewhere in there, she gave me a hand massage and put heated mitts on my hands… love that!
I went on a friday afternnon so I was the only person I saw there. The spa attendant Carrie was SO friendly and I really regretted not leaving more time to enjoy the «relaxation room» or the whirlpool while I was there! But I will be back!
PS — a VERY small ding for the automatically added gratuity, not my thing. I always tip well based on service, so in this case it would have been very well. So be prepared if you go, it’s automatically 23% added.