The Pretty Kitty

Love, love, love! First time ever having this done — can’t believe I waited this long. Professional, prompt, polished, and friendly staff in very clean & convenient location. Elise was just wonderful (and super fast)!! As far as for the, «Did it hurt?» My answer would be — not nearly as much as I thought it would.

Great first time experience. Loved the décor! Pretty N Pink… Arie and Holly were so very welcoming and friendly. Great customer service overall! This was my first time doing my eyebrows and Jaci did a wonderful job! i had so many questions and request since i had never been there before. but Jaci was very comforting and I’m very happy with results. I showed her a picture of how I wanted them shaped… and they look even better than I expected. .
I would recommend PRETTY kitty to anybody & everybody.

First time hurt as expected, but it was quick and Jaci was professional and walked me through the whole process!

Doesn’t get much better! Under 15 minutes and you are done, it’s their company policy. No hard wax or double dipping. It’s the best place for Brazilians!

Well. I’ve been coming here awhile. First arm waxing then underarm I’ve graduated to a bikini and finally got a Brazilian. First time was like «ouch» but they made me feel so comfy. Second time I got a triangle. Loved it. My Husband loved it. Then went back and saw different faces. Unfamiliar names but thought oh well. I asked for triangle and got a entire Brazilian that I didn’t want but what can you do now. I’m waiting for it to grow.

Allison from Frisco has some skill! Amicable but not too friendly for the job. Prices were reasonable. I called at 10 am on Friday and they saw me at 11:30 that day. Great services!

Ebony is really good. Professional, easy to talk to and keeps the conversation going… Her wax technique seemed less painful than those at the other location. Happy client!

Just moved to the area and came here for the first time. Lyndsie was wonderful. It was quick and painless as possible. (Possibly one of the least painful bikini waxes I’ve had) Very happy with my service.

great waxing services and great custimer service! although they should really throw in some specials for their loyal customers.

I got my first Brazilian wax today and made sure I read up on all the horror stories, so I could prepare myself for the worst, but after going to Pretty Kitty and having my Brazilian done by Erica, she made me ask myself, why hadn’t I done this sooner. It was one of the most pleasant experiences, considering what all was involved. It was relatively painless and quickly done. I immediately realized the benefits of the Brazilian and decided that I’m keeping up the maintenance and definitely know who my go-​to aesthetician is going to be. It may cost more than other salons, but you get what you pay for and a guarantee of great service, clean facility and great knowledgeable staff. Three things that you don’t want to skimp on, especially when dealing with such a sensitive area.

Quick and easy. Relatively pain free. Desiree did an awesome job and was very professional and nice. Clean, sterile place.

Best place to get «cleaned up» down there. The Pretty Kitty is a great waxing salon. I’ve been to Rachel two times now and she is MY personal favorite esthetician. I am very happy with the service there.

I’m not going to act as if I love getting waxed bc honestly who does? What I do love is Rachel who I’ve had both times I’ve visited and is the reason I continue to return! I make sure I go in when I know she’s working and always ask for her services. She makes me feel so relaxed and is so sweet! I drive 45 mins from my home to get waxed by her and her only. I absolutely loathe the process but as long as I have Rachel providing the service I can manage through it!

Decent Fast Food type waxing
Pros: easy to get an appt* (see cons), clean, reasonably priced, fast (in and out in 15 minutes), usually close to on schedule.
Cons: *it seems impossible to be able to get an appt with a particular esthetician.
I’ve been getting waxes for 15 (?) years. Usually I go in, get waxed, make an appointment for next time, NBD. Not the case at pretty kitty… twice I have made appointments (following being waxed) with a particular esthetician and twice my appointment was not honored– specifically my appointment was with someone other than who I scheduled with.
The worse part was they didn’t even tell me the change had been made, just called the day before to confirm my appointment with person A when I knew I had scheduled with B.
I complained the first time and was told that the girl I had scheduled with was not working that day so my choices were get waxed by a stranger or show up in Vegas hairy. :/​. When I asked to speak with the manager, she called back the day of my appt to give me the same options… stranger or hairy Vegas.
After telling her of my previous HORRIBLE appt with one of their estheticians, the manger said that she would put a note in my file that I preferred a certain person but I was switched a second time sooooo I guess that didn’t work out. This time when they left a reminder message, they didn’t bother to tell me who I was scheduled with… so I didn’t complain??? I guess If you want to get the same person every time (unheard of I know!) you have to call the week you want an appointment and hope you can get fit in with something that works with THEIR schedule. PLEASE NOTE, I have not tried so no guarantees! Lol ;). Maybe it’s unreasonable to expect the right to control the number of people that see you without your underwear… I mean it’s only a bikini wax, right?
One word of caution though, all estheticians are equal!!! Of the five times I’ve been — 3 waxes were really good, my most recent wax was okay, probably slightly above average but definitely not as good as the others and but my second appoint at Pretty Kitty was absolutely horrible. I mean if I ever was scheduled with her again, I would walk out even if it meant paying for the appointment. It hurt, BADLY!
I got a four pack but when my remaining services are up, I’m probably going to see what else is out there.

This was my first experience getting a Brazilian and also at pretty kitty. Rachel is very knowledgeable! I highly recommend her. She is very sweet and she shows you different products to use. Like previous comments, they do not pressure you to buy anything. But I bought it anyways. The process took 20 min and it went by fast. I will be going there again.

Love love love Rachel !!! This was my first experience at Pretty Kitty and she made me feel so comfortable, she was extremely knowledgable, and caring !! The wax took like 15 minutes I was in and out! She told me about certain products that would be best for after care for my skin but didn’t pressure me into buying them (I brought them anyways :-) of course). I will definitely be back I think I’ve found my new Brazilian Wax Spot :-) !!

Easy to get an appointment, place was clean, price was VERY fair.
I’m normally used to hard wax, but this place uses the strips. No problems at all. Quick but thorough. I will be back!

I lovedthis experience! Season is probably the only person I have found that knows what she is doing and is really good at making sure you are comfortable and the session is pain free. I didnt feel a thing the first tine I went. The second time was better cuz I didnt have much to work with and the third time was the best! I am preggo, due next Wednesday and they say ur supposed to be more sensitive, which I am, but it wasnt as bad as I thought it would be. Season is by far my number one pick for waxing downstairs! Haha! Go see Season!!!

I recently moved to the Dallas area and was in need of a wax. The Uptown location is only two blocks from my house so I thought I would give it a shot. It was one of the best waxes I have received. Erica was the aesthetician. She was so professional and courtesy. She told me exactly what she was doing and when she was going to do it. In addition, the place was very clean. I have been to several different places for a wax who use the same dipping stick for one client, which is disgusting. The Pretty Kitty uses a clean stick for each wax and rather than using paper, they use cloth to remove the hair. I believe this is why the wax was less painful than any other in the past. I will definitely be going here again.
Only con: More expensive than my last place. It is $ 59 for a brazilian wax

So, I went back. Only because a lady from the corporate office called and was sad about my review. I was offered a free visit plus $ 10 for my next visit. Great. So here’s how today went:
Came in. Same esthetician as last time. Ok, I’ll give her another chance. (I will say it bothers me that no one at this company seems to answer the phone with «this is _​_​_​_​, how may I help you» or something along those lines so I know people’s names)
Anyway, got undressed, everything was fine. She seemed to be taking extra time to make sure everything was pretty well cleaned, which I appreciate after the last time. So, from the wax experience, I would give 4 stars. The only thing was again, I didn’t get the extra wipe of grape seed oil for me to clean up, so I had to grab it myself…
But, after being pretty well satisfied when I looked down stairs, I get dressed and go to give her a tip, thinking I had a comp for this visit as I was promised. No comp. After being so unhappy last time and trying this location again due to being promised a free visit to compensate for the last time, I was disappointed. To say the least.
(Side note: if you’re going to call a client to remove their Unilocal review, let’s keep our word when promising a free visit for next time. I don’t review to get comps. I review on experiences. And obviously, I was going to update my review when I went back. A comp doesn’t mean the experience I had didn’t happen.)