Tower Cleaners

If this place deserves 4 or 5-​stars it’s because they know how to take a white dress shirt and shrink it. Not once, but twice. Go to a hotel close by, anywhere but here.

Excellent cleaner. I had a suit that had icing stains on it that had been there for 6 months. The first cleaner I tried couldn’t get them out, but Tower Cleaners got the job done.

Downtown Dallas dry cleaning establishments are scarce, and this place isn’t inviting — housed between a gloomy parking garage and a mediocre sushi place.
Prices aren’t necessarily a bargain — $ 2 for shirts and maybe a little more for pants.
The owner, who is no nonsense, will take a while to warm up to you, but with some concentrated effort she will actually smile and soon start to meet your necessary time constraints.
Service is good efficient and fast. Clothes are always spot on and ready when they say they will be ready.
One day I asked to have my laundry done by
1pm the next day, and when I arrived at 2pm she scolded me like a big eyes girl friend,
«You said you needed them by 1?!»
You might feel some cold shoulder, but the attention to detail is as precise as a certain Korean mom.
Make sure you firmly establish when you want your clothes ready — she’ll do it if she can if your patient.

So happy we gave this establishment a try despite the Unilocal rating. After reading through all the reviews it seem that the ones with 1 star did not do much review and also indicated they did not use the service like the guy from Australia. We just moved to downtown Dallas and this place is within walking distance to our home. The lady who works here was very nice. I like my clothes after picking it up. Nice work. No burnt buttons as indicated by another poster. I had 2 silk shirt and a linen skirt done this time. Total cost $ 14. Very good prices. I’m used to California prices which would be $ 21. I am looking forward to using this place as my go to cleaner while living downtown.

I have never written a review on Unilocal but this is the worst customer service experience I have had. This place is next to my building so I was excited about the convenience, however, they told me the wrong hours causing me to have to go a week without several of my suits during a business trip. When I called to get a partial refund for the cleaning (as I had wanted same day) they refused, blaming me and accusing me of making up the incident. Extremely unprofessional service. I will not be going again.

My family and I have been travelling around the US for the past few weeks and we have had great service everywhere, hotels, restaurants you name it. We went to this place to drop of our laundry. The lady was so rude and arrogant, didn’t make eye contact and told us it would take over two days — no explanation, just a take it or leave it attitude. So we went somewhere else. I DON’T recommend this place on the basis of their poor customer skills.

Fast, efficient, and reasonable prices. When I’m in a pinch they will do same day service.
The staff is extremely friendly and always willing to go an extra step. While they close early on weeknights (6pm) they are open on Saturdays for pick-​ups/​drop offs.

We decided to use this drycleaners because we moved downtown and boy was it a huge mistake! Burnt buttons, melted zippers, and scorched collars; this place does all the big bad things a drycleaners should not be doing. The owner is a very rude woman who has no interest in customer service. Do yourself a favor and find another place nearby as there are many that deliver now for free!

I’ve used uptown cleaners for over a year now and am very pleased with the work they do. Most of the time (depending on the amount of clothes) they are ready in 24 hours and Ive never had any issues with missing buttons or stains or anything like that. The price is about average, the people are very nice, and they do a very good job. I don’t have any issues recommending them to anyone in need of a cleaners downtown.

On our way home to Boston, we found ourselves in Dallas for an unplanned week due to Hurricane Irene. As we did not plan for an extra week away, we had very few clean clothes. We brought our laundry to City Cleaners on a Monday afternoon, and they promised to have it done by Wednesday morning. We were shocked to get a call late on Monday that the clothes would actually be ready on TUESDAY morning! And, they did an excellent cleaning job as well! I cannot say enough about City Cleaners — nice people and great service!
Thanks!

This is right downtown and they have a drive through window so I don’t have to worry about paying for parking. Plus the lady the takes my close always remembers me by name. We have never had a problem with any of our clothes from there.