Uptown Cleaners

The experience has been so frustrating, I felt compelled to write this. I work late and the only time I can pick up my clothes is in the morning. They say they open at 7am, but on several occasions they’ve opened at 730 or later without any explanation. If you’re going to be late consistently, change your store hours, because this is absurd.

The biggest asset for this place is its convenience. It’s located right in the heart of uptown on McKinney, so if you live in the area, it’s most likely within walking distance. I’ve been coming here for about a year and a half and the service is acceptable. The lady that operates the cash register is very nice and firendly, and the clothes are always ready next day.
My only criticisms of the place would be two things: First is the pricing. This place definitely cost more than average for dry cleaning, but it is in uptown, so I assume this is attributed to higher operating expenses e.g. higher rent. The other would be if you have a stain, this place doesn’t always get them out, even when you point them out to receive special treatment.
Overall, I continue to come here just because it’s so convenient from where I live. If your clothes are just dirty from normal wear, this place will work fine. However, If you do have a stain you are concerned about getting out, I would take it to another establishment.

very unhelpful. Ive been there twice and both times the lady acted as if she wanted me to leave as quickly as possible. Wont go back.

These guys are great. I brought it in some shirts, but they were unable to use their machines on them, so they hand-​cleaned them for the original price they quoted me for. Recommended.

I’ve been using this location for about 2 years now. The owner lady is very sweet and friendly, and the service and quality of dry cleaning is awesome! It’s not the closest cleaners to where I live, but the pricing and quality does not compare to what they offer here. Even though it’s a little out of the way for me, it is well worth the trip.

I’ve started coming here instead of the bibbentuckers down the street. It is definitely cheaper they always have great, friendly service. This is now my go to spot they have always done a great job.

AMAZING! Been going here for 4 years and always pleased with the outcome! Very Friendly and good hours. Always fixes any loose or broken buttons. All my friends and family come here and they also love!

FABULOUS! I’ve been going here for about 3 years now and I couldn’t ask for a better service. The owner is always so nice, very good with timing, GREAT at removing tough stains, and very trust-​worthy. I would still come to this place even if I move. I definitely recommend this place to all my friends and family.

Generally OK. I’ve been going here for 1.5 yrs while in Dallas. There are definitely major pros and cons.
Pluses:
+ Convenient location, parking right in front, walking distance to about five restaurants that I like, plus coffee shops so can kill several birds with one stone.
+ Always overnight service.
+ Very friendly and courteous.
+ Good hours of operation.
+ Never lost anything (that I’ve noticed)
Minuses:
– Always breaking buttons in press
– Never remove collar stays when pressing
– Don’t get stains out particularly well even when directed
– Strange press marks at bottom of shirts — I have to request «no marks» but even then things still come back with marks
– Same with «no crease» on certain pairs of pants — often request is not honored.
– Quite expensive, but really that comes with the convenience including Uptown location and overnight service.