Ask Auto Alley

John and Greg are GOOD PEOPLE. Simple as that. They won’t screw you over just because they can, and they thoroughly explain everything. Brought my car in when it overheated and John had a creative solution which I won’t write here because I don’t fully understand it, but it was an out-​of-​the-​box move and it worked. Any other place would’ve done this and that and this and that and charged me $ 400 for all the BS tinkering.
Maintenance required light came on my car two days ago so I called to ask them what it was and if I could bring it in. The guy on the phone told me what it means, what I need to do about it, and why it turns on in the first place. I had just gotten an oil change so I didn’t need service, but he told me if the light bugged me to bring it in and he would reset it for me, would be super quick. Honest and no-​nonsense — THATS how I like it.
I will be bringing my car here for everything now due to the integrity this place has showed thus far. They care about people and doing the right thing, not just money.
Also, I don’t know how many of you are familiar with San Pedro Road but the side the auto shops are on are all on one side with crazy traffic. A few months ago before I knew about Auto Alley I went to the place next door and they left me to move my car out of the garage by myself. I had to ask somebody to spot me so I wouldn’t kill myself leaving. Auto Alley placed my car back on the street for me which may sound petty to some of you, but to me it showed that they really are courteous and care about their customer satisfaction and safety.
Like I said, I will be Back.

Auto Alley has won over a new loyal customer! The reviews were all spot on. I needed to have my brakes replaced, oil changed, & my car smogged. I called at 7:30a, dropped off my 1999 infiniti at 8:30a, John started on my car at 10a (due to already working on another car), and he was completely done (including the smog check) by 12:30p. I mentioned needing to get my car smogged in conversation, and John was actually the one to offer to take it 2 doors down to have it done. He also checked my tires, and I even received a freebie air gauge reader! All that for $ 303.

I have been going here for a little less than a year, and these guys are FANTASTIC. They have diagnosed and fixed any issue I have, and any issue they can foresee. They always do an incredibly thorough job, and their attention to detail is superb.
I was having an issue with my engine, they found it and fixed it, but unfortunately it turned out that Toyota had supplied them a defective part. It failed on the freeway and I [embarrassingly enough] called crying from the side of the road after almost being hit by several cars. I was worried that they would think I was upset at them, but John picked up the phone and was very understanding and encouraging, and he squeezed me in that day to fix an issue that was not their fault. Not only did he take care of talking to Toyota for a replacement part, but Greg also replaced it for free. They were so kind and helpful, and their customer service is always flawless — I will not go anywhere else.
I just went in to have my brakes changed, and they called to let me know that my starter was going bad and fixed it for me — this foresight is very important to me because I have a long commute, so I really value how fluidly and exactly they diagnose problems from small symptoms.
Fantastic service, awesome guys, superior customer service. Thank you, Auto Alley!

Lets Ask Auto alley. I will try and explain that this is one of the best places to bring your car on this side of the bay. Friendly, Honest, and professional. Easy to miss, but If you keep an eye out you will have good results. It is difficult to explain but, when I called, they gave me advise to try before bringing my car in for service. Which I have no problem with. I tried what they suggested, but my luck it wasn’t the problem. If it was, I suggest bringing the guys lunch and beer. Why not, if they save you a couple of hundred of dollars with and easy $ 12 repair. Do the math. They are honest and trustworthy. A complete pleasure to do business with.

Greg and John are great mechanics and as a bonus, really nice guys! We bring our two cars our old toyota motor home to them and they always find a way to fix any problem we bring them. They are fast, provide great customer service at a very fair price. They are also close to Daly City BART so if you work close to a BART line, you can get your car fixed and save on parking!

Greg Manson is a fantastic automotive guy. I have never had an unfair price, or unsatisfactory result over the last 5 years with them… thats probably 10 transactions that they surpassed my expectations.
I would recommend my friends use Auto Alley!

Finally! After living in Daly City for almost 30 years I discover Greg and Ask Auto Alley — I only wish I’d found them sooner! I took my 98 Corvette in to have the A/​C repaired and Greg pretty much diagnosed the problem on the spot, and did the complete repair including a recharge of the system for around $ 200 out the door! He was prompt, courteous and knowledgeable and was a pleasure to do business with. I have a list of issues with a couple of other cars and I’m sure I’ll be seeing Greg again almost immediately. My advice to other Unilocalers is to make sure you check with Ask Auto Alley before going anywhere else. Just Great! Another plus is they’re next door to Los Metates where you can get the best tacos in Daly City while you’re waiting.

OMG! I love this place. Greg and John are the BEST! I have a 2005 Chrysler 300 and needed maintenance work and new brakes. My car was shaking and after they worked on it this past weekend, it runs like a brand new car! I tried it out today in the Pacifica hills and NO MORE shaking. thanks Greg and John for taking good care of my car. Great price too! I’ll never go anywhere else!

John, the owner has saved me money over the years. When I have my oil changes and they recommend servicing on my car, I call John. John will often steer me from wasting my money on services that are needed. John and his son Greg are the most honest people I have met. The services they provide are professional, excellent and reasonably priced compared to other shops. The shop is conviently located 2 blocks from BART and next to 280 Freeway.

These guys are great. Knowledgeable, friendly, and reasonable prices. What else can you ask for? I bring my Toyota here any time it needs work.

Since im really smart at taking my time to search for places that are more suitable for my budget. I started to compare prices from different auto service around my city. Here is some of the things that I learned. ITS THE BEST TO GET YOUR CAR SERVICE HERE!!! I needed a tune up for my car, and since I got it chked from a different auto service, they gave me a quote OVER what my budget is. Put it this way, I hate paying for something over when I can at least get a good deal to some places else. I had faith that I will definitely find one and I sure did! I started Unilocaling and calling each and every auto service and read all comments that was posted. This is the funny part, of all the comments I read… Auto alley had all 5 stars and everyone had the same comment that they charge you fairly to what damages your car has. I spoke to greg about what exactly I needed for my tune up and the greatest thing that I heard coming out from his mouth was the price qoute he gave me. That was like a heaven in my ears… I basically save $ 80-​$ 400 yuup you read it… now im not getting ripped.!!

I have been taking all my cars to John for the past couple of years and he has truly done wonders for them. I had problems with my truck and was quoted $ 900 for it to be fixed by Firestone and when I took it to John, it was just over $ 300. Turned out I didnt need all that Firestone said I needed. My truck has never worked better. I recommend John all the time to friends. He has managed to make my husbands’ truck last longer than it should of, and for cheap! He gives great service, and excellent prices.

I’ve been patronizing Auto Alley for over 20 years ever since they were in another part of Colma and the owner was Larry Levene. When Larry moved away, John took over and kept the spirit of Auto Alley… small shop with minimum workers who are committed to repairing your car at very fair prices.
The only downside, as reviewed by others, is that you can’t be in too much of a hurry. I usually leave my car in the morning and return at night to pick it up after service. Sometimes, it needs to stay another day.
I appreciate good old fashioned values of not fixing what doesn’t need fixing. I urge all my friends to give them a chance.

This place was highly recommended by a friend via Facebook. Thanks KrisK!
I needed new front brakes and a 100K miles tune-​up/​service. I got 2 other estimates: one from my local Honda dealer down the road and another auto garage. The estimate from the Honda dealer was almost twice as much as what John (owner of Auto Alley quoted me) and ¹⁄₃ less than the other automotive shop.
It’s one thing to get a great price, it’s another thing to actually get great service and super quality work. I received all 3! I highly recommend and will recommend their work to all my friends!
Just don’t be in super hurry though because Auto Alley is a small shop and shares its garage with Heavenly Auto. They can only take in a certain volume of work. So call first, arrange an estimate from either John, the owner, or his son Greg.

This place only gets better!!! I have been taking my car to John
for years and I can honestly say that the work he does is consistently
superior to work I have had done at any other place, at a price that
is much easier on my wallet. John now has his son Greg working in the shop during the day. He is respectful, hard working, and delivers
all-​around excellent customer service. If he doesn’t know the answer to your question, he will be sure he finds quickly. Very sharp guy! I guess he is a chip off the old block. If you want superior car repair work, at a more than fair price, with EXCELLENT customer service, then visit this father– son team at AUTO ALLEY in Daly City, right
across from the large Toyota center; I know you’ll be pleased.

I am surprised no one has reviewed this gem yet! Maybe its my secret… but I am willing to share this awesome place during the holiday season.
I refer anyone & everyone looking for a good mechanic to John at Auto Alley. You know what? They ALL come back and thank me for the great service they received, without exception. John has satisfied even our most picky friends with his honest and reliable service and genuinely caring personality, it makes it almost a pleasure to have car troubles. Seriously, many years ago a car problem would have sent me into a panic attack, now I just call John, get my car there and it’s all in good hands, no worries. Auto Alley is priced fairly, the service is excellent, and you won’t get any pressure to do more than is needed to keep your car in safe running condition. We have brought many cars to John over the years, he’s like our family physician for vehicles.
He’s very close to Colma BART, so you can drop your car off, and walk to BART to get to work.
UPDATE: I have more years as a satisfied customer of John and Greg at Auto Alley. My most recent visit was an emergency — my car had a flat and I was riding on the «donut» spare. John replaced all four of my tires, they were in no shape for our recent rainy weather. The price was significantly less than Wheel Works had quoted. I’m driving safe and secure in the rain now. Thanks!