Coastal Carolina Cleaners

Do not do business here.
As you can see by my wife’s review, we were very dissatisfied with the results from an initial cleaning where we were given back damaged clothing with more stains than when it was dropped off. I did indeed meet with the owner and it was not me that was the «confrontational and condescending» one (this should be apparent to anyone that reads his extremely rude response to her review)
Long story short, her clothing did end up being fixed, but this guy is a jackass. «I’ve been in the business 30 years, running this location for 12. I’m the best cleaner on the east coast, this is not normal for us», «I have you on video surveillance saying these stains were there when you dropped if off», «This must be cheap material», «I see your wife already left us a one star review». And I was also under the impression that his wife was recording our discussion of the clothing damage from her cell phone while I was being told how incorrect I was that it was caused from their ‘cleaning’
Sir, I don’t need you to explain that you’re the best in the business when I’m looking right at clothing damaged by you. Jobs should be done right the first time.
We told the owner that the 1 star review would be revised if the service rendered to us was improved. I also told the owner EXACTLY what time I would be picking up the repaired clothing to discuss my level of satisfaction, but he did not meet with me. Sorry we didn’t revise the review fast enough for your standards
The quality of work is poor and the owner is a jerk. 1 star is BEYOND generous for this narcissist.
EDIT: He also flagged the same negative review left on google as ‘abuse’ and somehow was successful having it removed.

Update:
I fully intended on leaving a higher review since my clothing fiasco did eventually get solved. After all of the back and forth, my clothes turned out beautifully, and they were even able to fix the tear in the shoulder that was created during their possession. Had my clothing been cleaned the first time like it was in the end, I would have definitely left 4 or 5 stars.
However, since the owner left an extremely unprofessional (I feel) response to my review, I do not feel the need to give a higher rating on my experience. Apparently, I did not update my response quick enough for his liking.
They may be excellent cleaners, I don’t know. What I do know is that my clothing was not cleaned the first time, and it took additional time for the job to be done right. When choosing a cleaner, I don’t want to have to work harder to be provided an excellent service. Providing great service is making sure the job is done right, the first time.
The staff member who helped me pick up my clothes after everything was said and done was very friendly and helpful, and was more than polite when I asked to please see the clothing before signing anything.

They ruined my dress during dry cleaning. When I brought it back to have them sew the pieces back that had come undone, they not only never called when it was ready, but they missed some areas and didn’t sew the others back correctly. For the prices they charge, I expect a lot more. Never going back.