I can’t say enough good things about Ella Mae’s. First, the owners provide amazing customer service. I have consigned with them since they opened and they’ve always been helpful, professional, and quick to answer questions. They are very organized and it’s easy to check on consigned items and credit balances. They are also selective about what they take in, and that helps consigners because customers will return to a store that has good inventory. They also take in a variety of price points which is helpful for lower income folks. As for the retail end, I’ve had great experiences. When messaging them though Facebook when I’m looking for a particular item they’re always quick to reply. They are about to open in the new location, which I’m looking forward to, because my only complaint would have been the size of the store(the old location was pretty cramped). They’ve always had a wide variety of items — clothes, toys, books, baby gear, games, maternity clothes, etc. I understand they’ll be taking on larger items in the new location which will make them a one-stop shop. If you’re having doubts about second hand items try Ella Mae’s. You won’t be disappointed!