US Nails

I usually go here to get my eyebrows waxes since its so cheap ($ 10 and pretty quick usually). I would say that out of all the times I go in for a wax and tell the lady to clean them up, she usually does a really good job and I leave satisfied. But this time, not the case. I got a lady I have never seen there before and she totally messed up. She kept trying to get me to have her wax my upper lip (which wasn’t needed at all) and seemed like she wasn’t having it cuz she kept asking. So I tilted my head back and shut my eyes while she worked. All I asked was for a quick clean up and a little better shape but that’s not what I walked out with. She waxed and then kept doing whatever she was doing and then when I got up and looked in the mirror, one eyebrow was SHORTER and THINNER than the other. Her response, «That’s the new style and it looks good on you!» How is having two different shaped and length eyebrows the new style and no, it looks horrible. Then she said that if I did t like it just buy an eye pencil to fill it in until my eyebrows grow back. Why should I have to spend more money due to her fuck up? It was like she was trying to make me feel better after she did such a terrible job. I walked out so mad I didn’t really want to pay her but I handed her the $ 10 for the wax and no tip. Not sure if and when I’ll be back to be honest.

Love Lynne she’s the best. Prices are reasonable Monday, Tuesday, and Wednesday they offer a discount
The only down fall in my opinion is even if you make an appointment you still wait past your appointment time to they’re famous for over booking and taking walk ins even though people are booked up

I have been coming here for years now. They have made many updates over the years and keep things clean and fresh. The staff is friendly and professional. Mary and Lee are my personal favorites but I’ve only had one person not do a great job. The owners care about service and will do what needs to be done to make you happy if there is ever an issue. I always go early in the week as they offer a special on Mon. Tues. & Weds that lets me get a mani– pedi complete with tip for $ 40. Just be sure to bring cash for the tip because they don’t do tips on credit or debit purchases and there is a $ 12 minimum for cards too.
This is also my go to place for my eyebrows since they understand what clean them up means and have never left me with thin eyebrows that would upset me.

I thought I’d give this place a try to see if things had changed. All I can say is do not waste your money, and be very careful as they could actually make a mistake like they did with me and cause a very uncomfortable 3^rd degree burn on my ankle. All of the woman are very friendly, but wow, I was shocked when the technician asked if I would like to upgrade to the $ 35 pedicure to remove some rough spots on my heels. I reluctantly agreed, but thought I’d be in for a nice treat. First of all… this is not an upgrade… this is what I would normally get at one of my local nail salons for my pedicure for $ 25.not sure why they consider it something special. She applied the «callous» cream on my feet and wrapped them in saran wrap and waited a few minutes. She removed the wrap and began to scrub and scrub with a cheese grater (literally) but as she was rubbing I kept telling her that my ankle was burning and she seemed to dismiss it. I eventually brushed some water on it and was rubbing it. I kept thinking it would just go away. After the pedicure was done, I told her once again how badly it felt… she applied some moisturizer and said «all better». I got home and noticed it starting to really get swollen, blistered and inflamed. I called them and told them my concern, they told me to come right in and they would clean it and look at it. So… once again I drove up to their salon, sat in their seat and the girl who did my feet came by to look and said she was sorry… one of the manager, «I’m guessing» came to clean it and actually suggested that it was from shaving… seriously. WTF! I had just left there… I told her very clearly that the girl, who was right there, had just given me a pedicure and applied this cream and this is what happened on my ankle… they all started to speak in their language so I couldn’t understand what they were saying to each other. But she poured alcohol on it… ouchie! Washed and washed it… put some cream on it from their country, said they were sorry and said that it should get better.
A refund for my $ 35 would have been a no brainer… and I probably should have said something about that, but I just wanted to get the &*(% out of there! I will never in a million years return to this nail salon! After this happened, I’m going to have PTSD at my next pedicure! Shame on this place for not following specific guidelines on application of this potential dangerous cream to skin… and also shame on them for not refunding me the $ 35 so I can now go to CVS and get burn cream and gauze and pray that it all heals ok.

I love it here! I just got the most amazing PATS Superbowl nails. Everyone is always so nice here. It is my go to for sure!

Ladies watch out: this place is dirty! Very dirty… You can tell just by looking around. They reuse products and tools that shouldn’t be reused. A friend of mine is trying hard to get rid of a fungus she got on her toes after her pedicure. Please let your friends know!

I went to this salon once or twice prior to yesterday. The only time I ever go here is if my regular nail salon is too busy. So my nail salon was booked yesterday and I decided to give this place one last try. BIG MISTAKE! I had a pink shellac on my nails and chose a blue mood changing color. The lady started doing my nails and didn’t even get rid of my cuticles and she cut me twice. Then she finished filing (in 5 minutes tops) and there was still pink all over my nails. I told her and she said don’t worry. Then I figured it wouldn’t matter bc the color I chose was pretty dark. But once they dried the color was super light and you could see the pink through my new color! There were also little black dots all over my nails and she said that, that’s just the way this kind of nail polish looks. I told her I didn’t want black spots all over my nails and she said well it’s already dry there’s nothing I can do. She rushed thought my nails in 15 minutes and they looked terrible! I left and when I walked outside in better light they looked even worse! I was so annoyed that I just spent money on my nails and had to go get them redone somewhere else! So I called them right after I left and told them how disappointed i was and that they looked terrible and the lady insisted that I come back in so she could see if they were really bad.
So I went back in today and the owner or manager told me that my nails were not bad! She said I was just being picky! I told her I’ve never been to a nail salon where they leave the old color on my nails and paint over it. She said that she could put another coat on and it would be fine. I told them I didn’t have time and I wanted my money back. Then she told me the only way she was giving me my money back is if I sit down and get the color taken off! So I had to sit there for 30 minutes while a lady struggled to get the color off! And I left with my nails a mess! THIS IS BY FAR THE WORST NAIL SALON I HAVE EVER BEEN TO!!! RUDE OWNER AND TERRIBLE CUSTOMER SERVICE!!! I will never go here again and I will tell everyone I know how terrible this place is! I would give no stars but they wouldn’t allow me!

I been coming here for a long time Tina used to work in Wilmington mass and she got her own shop in Danvers Mass. US nails. I stop going for a while when I realized Tina was the only person that would do my nails and toes they way I like them and I am a picky person when it comes to me nails. She is awesome at nail art I love going there and its the only place I will go its clean and neat and everyone is always polite. I always call to make an appointment and yes sometime the run a little let but things happen I give this place a 10 !!!

So I have floated in and out of here many times over the past several years. Usually it was a place that I stopped by when I was in the area after work and had some extra time. I have never been overly thrilled with this place, but it did the job and was inexpensive. Today was the last day I will ever go.
I went in to get my acrylics taken off and a new set on. The woman asked me if I had soaked them before I came. Um no. The reason I came to a nail salon was so someone else would do my nails. I am usually directed to a guy here who must be the acrylics specialist and he has taken my nails off many times without any soaking or pain. So I say no and I am already getting the vibe that she’s not happy about this. Whatever. I am used to the rude service here and I don’t really care as long as my nails get done. So we sit at her station and she proceeds to remove a few nails and it is horribly painful so I ask if I can just wait around and soak them. She says it takes a long time and I should go home, soak them for an hour and come back. Are you f***ing kidding me? Maybe if you didn’t want to take the time to do people’s nails you shouldn’t work in a nail salon? Just a thought.
I understand that they are there to make money. I understand that very well since this is the only place I have ever gone that when someone walks in the door the nail tech will crane their neck to see over you and eavesdrop on what kind of service that new person is getting. Every. Single. Time. Sorry that I am keeping you from giving someone an unsatisfying and unhygienic pedicure.
Bad things I have overlooked to eventually come back (stupidly for the sake of convenience): shellac that chipped in two days (unfortunately I was away on vacation by then and couldn’t get it fixed), my phone was stolen here while I was getting my nails done many years ago and none of the people working there seemed particularly concerned (it took me a couple years to go back after that), old nasty polishes that come out essentially in chunks, rarely any new or updated polish offerings, questionable sanitation practices for pedicures (I had one and that was enough) and lazily executed manicures that chip by the end of the day. I’m sure I am forgetting some, although this probably paints an adequate picture. Yes it’s on me for going back, but this is a fair representation of many trips to this horrible nail salon.
BOTTOM LINE: This is basically the McDonald’s of the nail salons (sorry McDonald’s). Customers are shuffled in and turned over for a cheap and crappy product served by people who don’t give a shit.
If I can just save one person from wasting their time and money there I will be happy.
(As an aside, I stopped by T & C nails in Peabody by Treadwell’s on my way home and the girl there was friendly and had my acrylics off in LITERALLY four minutes with no pain or soaking. She did a great job on my nails and this will be my go to place in the area)

Just left and I am never going back. The lady I had did a horrible job– she took a total of 6 minutes start to finish. Not only did she barely clean up my cuticles/​file my nails, she basically painted all over my finger. At one point I asked her to do a third coat because the purple polish I had on my fingers previously (which she did not fully take off) was showing through. She told me no and that «no one will notice.» She went on to say something along the lines of, «it will look better the next time.» I am outraged at the horrible service I reiceved. My nails come out better when I do them myself.

I went yesterday cause I was in that plaza and in a rush. First off, the bathroom is dirty. I should have known then. My feet sat in cold water for 15 minutes. I know the exact time because that’s how long the massage chair went. Then I realized, they finished with the girl next to me and just drained and wiped her tub. Nothing more. 5 minutes later, someone else sat in it. No washing, nothing. It was an ok pedicure. They did try to up sell, but I see that everywhere.
My toes look. Ok. I had broken a toenail really low and she worked to fix it, but shit, it hurt. Board of health should walk in and sit down. They’d be closed

I had acrylic nails and twice I got fungus from here!
Gross! Woman who did my nails was also rude… haven’t had a problem with my nails/​fungus now that I don’t go there anymore

Do not even bother with this place, I am sitting in here having my toe nails dry and everyone here is so extremely rude, like the other comments said about them up selling they really do. They also took my finger nail polish off of my fingers without asking she just grabbed my hand and took it off and then tried to sell my a manicure. I was gonna get one but they’re so rude and hard to communicate with I told her forget about it. I’m extremely dissapointed because I only get pedicures once in a blue moon and this was a waste. The «massage» was more of a light rubbing my leg with no pressure applied and lasted for LITTERALLY a minute. I come here to get my eyebrows done reluctantly because they’re so cheap and they do a decent job but they always comment on other facial hair to get that waxed too. I’m gonna go somewhere else from now on.

Please don’t go here. I got eyelash extensions from here and my own lashes got ripped out because of it. My lashes will never be the same. When I would get my nails done they would constantly try to upsell me and then I would leave with streaky nails.

Perfect for a quickie. Sometimes you just dont have time for the hour mani /​pedit. I have never had to wait, the number of seats in the place is crazy.
This is for sure not a spa — but if you need a quick clean up — this is your place. Good price, quick service.
If you are looking for more then the basics, I would sugget somewhere else.

Absolutely no attention to detail, and talking to them is like talking to the wall. The woman who did my nails could not manage to get the shape of my nails right. I guess you get what you pay for.

For a non-​spa place, this place does the trick! They are one of the most affordable nail salons in the area! Each and every time I have been there I have had a great experience. All the technicians are hard workers! I recommend upgrading to the spa pedicure for an extra $ 10. If you are a regular they will make a box of all the tools they use for your nails/​toenails, with your name on it. Sometimes there is a good wait because they have so many regulars, so grab yourself a coffee and pick up a trashy celebrity magazine.

From the second my friend and I walked in it was not a good experience! We were told 10 mins a half hour later we finally sit for our pedicures. My friend got hers started right away while I sat with my feet in a cold tub for an extra 15 mins. I had to ask someone walking by to please warm the wAter up. My lady finally comes over and starts putting on the same gloves she had on while doing someone else. My friend and I were both rushed through these pedicures, done in 30 mins with no foot massage at all. As i was drying i saw another woman that worked there grab one of the already used foot scraper things that was used on my friend and bring it over to her client and use it right on her with no sanitation, then saw one lady use a tool to take the dirty stuff from under the toes and then pass it to her coworker, i was suppose to get a manicure and but after that i just paid and walked out without even drying my toes. I am so disgusted by this place they will never see my face in there again!!!