A.P. Mathews Heating & AC

I’ve had them come out before, every time I am amazed at their ability to fit me in, and they leave me feeling comfortable having them service my Heat pump again. I have had others, who I never called again after one encounter, A.P. Mathews is by far the best out there.
After their last visit I decided I would replace my current Heat Pump, they worked with my price range, made sure I was comfortable with what they were to install (Giving me model numbers and links to the manufactures website), came on time, and installed my new system in a reasonable amount of time. Everything works great, and can’t wait to see how much money I save a month with an energy efficient Heat pump that is up to date.

3 days after the blizzard my gas furnace stops working. I called AP Mathews, since the company who installed my system in 2012 no longer do furnaces, and the lady who answered the phone was SO nice. She tried to help me trouble shoot my problem. When it became apparent that I couldn’t fix it, she was able to send someone out to my home a couple hours later mind you, the roads are still bad!). Matt came out and fixed my problem quickly! He also informed me that it is probably still under warranty and suggested I get the part replaced since it will probably happen again (a stuck gas valve). Thank you Matt for coming out in not so good road conditions!!! I now have a furnace/​AC company that I trust, which means I now have peace of mind!

Discovered this morning my furnace was not working. I called A.P. Mathews and spoke to Paul, who was very friendly. A technician, Dave, came out between 1 – 2, same day! Talk about fast service. He diagnosed it as a small problem (igniter) and promptly fixed it and tweaked some other things as well. He was very polite and friendly. The price was very reasonable, esp. considering this is a Saturday. I was grateful they could fix this so quickly as a deep freeze is predicted for Monday! I will definitely use A.P. Mathews again!

I am very happy with this company. I was having problems with my heat pump and they came out the same day. They were friendly and professional. They also explained everything in a way that i could understand, which is important to me since i know nothing about these type of things. The price was fair and i am happy with the work they did. I will use them again in the future if needed and will definately recommend them to others.

Our ancient heater wasn’t working, so i went on Unilocal and read the reviews and decided to give them a call. I have never written a review before but their great service compelled me to do so. Everything that the previous reviews mentioned that made me choose them over some of the other companies were true, i.e. the low cost, prompt and friendly service, honesty, ect. Even when we experienced other problems related to the age of our unit, they came back (each time about 2 hrs after i called) and fixed it at no charge. I can say their overall concern was to get it right, which is not something that I’ve experienced with other companies I’ve dealt with. Matt in particular was great about explaining what was wrong & came across as an honest guy. I would highly recommend this company.

My heat wasn’t working so I called and they fit me in the same day. The gentleman arrived and it was fixed in 5 minutes.
I appreciate that professionalism and how they kept in touch with me throughout the day.
I would definitely call them again.

Called them up (a very pleasant and helpful experience), they were able to make it at a convenient/​do-​able time for me within a very reasonable time frame, and fixed my problem which was caused by a home warranty repair company in 20 minutes tops. Fair pricing, knowledgeable, helped to explain some things, and friendly worker (Matt). Thanks!

Our tech Dave was very thorough and honest. He found the problem and fixed it with very reasonable price. We were told need a new unit by another company but AP Mathews fixed it with a fraction of cost. Highly recommended.

Thank you AP Mathews for your great service. I gave you a five star rating because:
1. Your response time is amazing. 2. Your prices are extremely fair. 3. Your work is beyond reproach. 4. Paul, Jerry and your entire team are professional, friendly and respectful. Thank you for the excellent customer service.

Cannot say enough good things about AP Mathews.
1) Paul the owner seems like a really nice and reasonable guy
2) Gerry (sp.) the organizer is great and actually calls you back. Very sweet and personable woman
3) Matt the technician who worked on my HVAC was knowledgeable, thorough, and honest
I had family over for Thanksgiving and noticed that the HVAC was running for a while and never seemed to properly heat the house, so I figured it was low on refrigerant. I called around and decided to go with AP Mathews based on the Unilocal reviews and I am so glad I did. Calling and making the appointment with Gerry was a breeze and she was super flexible. Matt the tech arrived and from the start I felt like he was a trustworthy guy. He checked out the inside unit and he discovered that the heat coil was on all of the time drawing 10 Amps – even if the whole system was off! Yikes! Pain in the wallet in terms of electricity… He and Paul did a great job figuring out that the coil pack fried itself as was stuck in the on position drawing all those Amps – coils were a tangled up mess. They installed a new coil pack and Matt even noticed that the last installer (warranty work) who wired the thermostat missed a wire which enabled my emergency heat. (Uggghh… Another reason why it is so hard to find a good company like AP Mathews) With problem number 1 down, Matt checked the refrigerant – it was almost empty! There is a leak somewhere. They did a high pressure leak test using nitrogen and found the leak. Matt fixed the leak and recharged the system with refrigerant and I am back in business with nice hot air! The hvac does not seem to work as hard and the house is much more comfortable. Will save me on the electric bill I hope. Could not be happier with Matt or AP Mathews. :) If you want honest work done – give them a call, you won’t be sorry.

Brief background: We used to use Blue Dot. They caused more damage to our furnace than they fixed, charged an arm and a leg to come out and fix things when the heat went out, and usually failed to fix it long-​term despite that.
So, after searching Angie’s List we decided to switch to AP Mathews. They fixed the damage that occurred throughout BD’s supposed maintenance of our furnace. They did our maintenance this year. Shortly after we started using the furnace this year, it started going out sporadically. AP Mathews’ folks were wonderful about coming out same-​day when the furnace went out. It took them a couple of visits because the part that was going only acted up sporadically, but they found it and replaced it.
Not only did they not charge us really high fees for every visit the way BD did — since they had done the maintenance and were concerned that we were having trouble afterward, they only charged us for the replacement part. They were extremely responsive the whole way through, they never once gave us the impression they felt in any way put out by having to come out repeatedly (again, contrasted with BD), they worked hard to fix our problem, and our furnace has worked perfectly since that last visit. They were also very pleasant to deal with. We couldn’t be happier.

Yep, nothing is more scary than being in an area where you don’t know solid utility companies and you need a major upgrade to your home appliances.
I Unilocal’d AP Matthews this summer when I needed a new hvac system in my town home. They were the cheapest of three quotes I received on the replacement of an air conditioner and an air handler. Even better, they did a high efficiency unit for cheaper than the quote of a lower end model offered by others.
Work started, they were clean, efficient, friendly, and responsive.
Of course things do go wrong when they spend a week in your house, a couple calibration trips, flexible scheduling and workers that didn’t seem to mind my dog put these guys in my call back contacts.
In fact, I have called then back, for a hot water heater replacement.
The owner, Paul is a stand-​up guy from what I can tell. Very willing to make things right, even was nice enough to give a solid crash course on the system multiple times.
Having been in The military for several years you know it is easy to stumble upon some bad service providers, ap Matthews is outstanding and we appreciate the comfort the new system provides.
Thanks!

Quick service, called those jokers at Belair and am rating them a 1 star. AP gave me the adequate proof I needed to share with State Farm after Hurricane Irene. Whole system seized up. Don’t hesitate to call these guys.

I was stuck and needed someone to come look at the A/​C on my rental property. It was late in the day, they were calling it a night but Paul was kind enough to make a stop by the house on his way home. He was professional and thorough, and charged a very reasonable amount. I was extremely happy with the work he did, diagnosing and correcting the problem quickly. I highly recommend!

What is your worst fear when it comes to living in the DC Metro area during the Summer months of July and August? Ask a dozen people this question and I’ll bet many responses revolve around air conditioning and staying cool. It’s one of my favorite luxuries that I take for granted until it’s not available. I often think about how our ancestors did it Summer after Summer with only a shade tree, how did they keep cool enough to make it day to day during the dog days of …
So it was with panic when I heard the vibrations and squealing of the blower motor in our home’s air conditioning system, contemplating how we would make it several days without air conditioning if there wasn’t cool air blowing from the vents in my home.
I did a quick Unilocal search and … and … nothing. No one had reviewed any heating and air conditioning contractors in/​around my hometown of Crofton. So I did the next best thing. I checked
and paid for one months subscription to search for a contractor. Why did I do this you ask? Well, when was the last time you found a friendly, competent, ethical, on-​time contractor to work on your house? I’ve not found one and neither had any of my neighbors. I’ve had too many clunky experiences with contractors to want to take a risk with a situation as important as this one.
So the top rated AC contractor in the Crofton area on Angieslist was AP Mathews. I called them on a Friday morning, they could not come that day, but had an opening on Saturday. We waited at home Saturday for the tech. to arrive between 10 to noon. He arrived at 10:30 and was completed by Noon. The blower motor was going bad (duh, it was vibrating the vents it was so loud) so it was lucky that we heard it failing before it failed, they don’t always do that, otherwise we would have been without AC for a day or so until they could get out to help us.
Paul was nice and professional and didn’t mind answering all the questions from my 4 year old; what are you doing, why are you doing it, when will you be done, do you have any pets, are are all those tools in your truck? and on and on. We eventually had to send her outside to play.
$ 340, more than half of which was for the new blower motor, the rest was his installation labor. I would definitely recommend them. I plan to contract with them again whenever we need gas, heating or A/​C repairs or system changes in the coming years.
When it comes to cool air in July in DC … a few hundred bucks seems like bubble gum money compared to not having A/​C.