Chase Bank

The worse chase bank I’ve ever been. This review is for the tellers. I came here a few times. I would say their tellers have poor customer service. One of the lady has a bad attitude. And the other one wasn’t just nice. I asked for new hundred dollar bills, but she was like «it’s whatever comes up from the machine».

I came here to write a cashier’s check for my apartment lease. The teller was extremely patient and understanding while my housemate and I struggled to get everything together since we were pretty new to the whole leasing situation! He even offered several helpful tips as well.
We went around a Monday afternoon and it was very quiet and not busy at all. Very comfortable feel to it. This is going to be my branch for the rest of college so I’m glad it’s rather nice!

New to town and not particularly needing to visit the local branch, I didn’t give it much thought. Waiting for my Starbucks drink, a Chase associate and I were in line. She was so nice and pleasant, I was thrilled to find a personal banker that was very sincere. Now I make it a point to visit my local Chase Bank. Just for the sake that they have my money and care for it well.

This is the only chase bank located in davis so its location serves really nice since its dead center in the middle of davis. It’s never too busy here and help is always right away.

This branch is awesome. They always engage in conversation and chase is by far the best bank I have ever had. The customer service is awesome here and they always have lollipops for the little ones in the lobby. The reps always call me by first name and make the experience very personal. Any time I have had issues with my account, such as losing my debit card or an unexpected fee, they are quick to assist and there has never been a long wait to be helped.
The personal bankers are exceptional as well. I went in to take someone off of my account and the banker made it his first priority to help me and fax the information to another branch to get it taken care of. And as if that wasn’t enough, he took down my phone number and called as soon as it was completed. Nothing but good experiences here.

My first bank account was opened through Chase and the people at this Davis location never cease to amaze me. They are willing to bend over backwards to help and are always explaining the concepts in banking that I don’t understand to me. They have been extremely helpful and I would not go any where else.

This particular Chase bank really combines that small town bank feel with the convenience of a large multinational bank! I’ve frequented this location for years and never had anything but pleasant experiences. The staff is friendly and informed.
However, I am writing this review because they just went ABOVE AND BEYOND the call of duty.
They just helped me solve an important quandary in spite of it being totally outside of the scope of what a bank «has to» do. My wife suggested they may be able to help and sure enough, Davis’ Downtown Chase delivered. And to top it off, when I pulled out my phone to start writing this positive review on the spot, I realized that I had walked in 5 minutes after their posted closing hours! They didn’t even mention it. What kind people.
Such wonderful a small town bank feel!

Chase bank is always my favorite and primary bank. They have the best custom service! This one is also the same.

I’m a business account owner at Chase, and I have to say that Natasha Tennyson, their small business specialist, is hands down my favorite person who has ever ever worked in a bank. She is incredibly helpful and insightful about next steps for my business and has really been a key player in helping my business grow.
It was hard for me to resist the pressure during the latest Occupy craze to keep my accounts here, and while I do have accounts as two local credit unions, I prefer the tools that Chase offers. Most of all I couldn’t imagine not having Natasha handle my business account!
The phone app is really useful for transfers and instant check deposits.
**Update 10÷9÷12: So this last week my purse got stolen and when I called Natasha near meltdown, she totally made things better by taking care of my cancellations and reorders instantly.
I also had a fantastic experience today going into the branch to get temporary checks printed. Sarah Napolitano was incredibly kind, personable, and fast. She was able to verify my account, get my checks printed, and she just generally made me feel better about my day.
This branch is a total gem!

Chase is not my primary bank but my secondary one. With this said, it does not mean that Davis’s Chase isn’t fantastic!
The help here is amazing. Once you walk in, you are greeted by either a bank associate or a person at the front desk. Like I said, they are very helpful and are always open to any questions that you may have on your mind.
One person whom I had the extreme pleasure of having as a helper was Sarah (her last name escape me) and having been a former UCD alumni, she is very familiar with any loans or student bank accounts that you may have.