The UPS Store

Davis, United States

3.3

Open now

20 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 530-747-0500
Website:
davis-ca-4811.theupsstorelocal.com
Address:
140 B St Ste 5, Davis, CA, 95616
Nearby public transportation stops & stations:
0.3 miDavis
0.6 miSilo Terminal
0.9 miDairy Rd. (Tercero South)
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 9:00 am – 6:30 pm
Open now
Local time (Davis) 5:44 PM Friday, June 13, 2025

Business hours

Monday 9:00 am – 6:30 pm
Tuesday 9:00 am – 6:30 pm
Wednesday 9:00 am – 6:30 pm
Thursday 9:00 am – 6:30 pm
Friday 9:00 am – 6:30 pm
Saturday 10:00 am – 4:30 pm
Sunday 12:00 pm – 4:00 pm

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20 reviews of The UPS Store

No registration required
Place rating: 2
Davis, CA
Not given a receipt and now my package is lost. They say UPS lost it. No responsibility taken and rude on phone.
Place rating: 5
Davis, CA
Very accommodating staff. I was shipping off a concert ticket I sold through Stubhub. I didn’t have to pay for shipping because I had a prepaid label but I was about to buy an envelope to ship my tickets in because I didn’t have one. Right before purchasing the envelope, the male staff member noticed my Stubhub printout and informed me of the better and free envelope that came with my prepaid label which I would have never known!
He also thoroughly answered all the questions I had about my shipment. He provided me with a receipt of my shipment and explained all that to me too. Great service! I was in and out within less than five minutes.
I had a shipment that needed to be sent out to Palo Alto and the person who bought my tickets received the package in less than 24 hours even though my prepaid package label only qualified for 2-​day air shipping. Awesomeness!
Place rating: 5
Moss Beach, CA
I’ve always had great service here! The staff is very helpful and efficient.
I recommend the UPS Store for all of your shipping needs.
Place rating: 5
Davis, CA
i live a couple blocks from the Davis main post office, but if i have to ship a package, i pedal to town to ship it UPS. Corey and the other folks at the UPS store are super efficient and knowledgeable. i can pretty much bring anything i need to ship in varying states of «ship-​ability» — boxed and sealed/​boxed/​needs stuffing and tape/​just the item. Corey and crew know exactly what to do and they do it fast and well. i can zip in and zip out, drop something with the UPS store and know it will be shipped correctly. great service!
Place rating: 1
Davis, CA
I have NEVER EVER IN MY LIFE been spoken to in the manner The MANGER just spoke to me. I walked in and had a pre packaged label and asked if they had an extra box to ship my shoes in. The MANAGER responded saying it would be 4 dollars for a box, I laughed and thought he was joking. His reply was a complete head eye roll an asked me if I «had ever done this before? is this my first time ever shipping a package, we done just give boxes!» and I said no this was not my first time, could I possibly just use one of the free post office boxes is response was «clearly that answer is self explanatory, no you cannot have a post office box we are ups» I told him he didn’t have to be rude and he said I was arguing with him at every turn there were 5 customers behind me and do you want to ship the package or not?!! mind you this entire interaction took all of 3 minutes at the most. I have never ever experienced having someone in a managerial position interact with a customer this way.
Place rating: 5
Solana Beach, CA
I always have a perfectly pleasant experience when I have to ship something. Much much better than the post office who treats everyone terribly. It’s a little further from me personally but I always make the trip versus going to USPS because they’re much nicer and it’s almost always less busy.
Place rating: 1
Davis, CA
Avoid this place. Rude, rude workers, no customer service. Good luck if UPS loses your package because you have to deal with them. They are a franchise so if you call the UPS main number they refer you back to The UPS Store to voice your complaints and concerns to be taken care of. It took 3 whole months to have these people cooperate and send the paperwork so my refund could be processed by UPS. We went in the store 7 times and received very rude responses each time. I give them a minus 5 stars for customer service. Had to call their corporate office to get them to cooperate and then it took 5 more calls to get them off their asses to do their job. A formal complaint was filed with the franchise corporate office abaout this store. The corporate office were the people who helped us out for the lost package and reimbursement because these people don’t know the meaning of customer service. GO TO THE OTHER STORE IN DAVIS or the POST OFFICE.
Place rating: 1
Davis, CA
They are completely overworked. The online order boxes stack up and then they get someone needing some special shipping service and the line just for a shipping receipt can be 10min. They need more help or Davis needs another ups store to take some of the load.
Place rating: 5
New York, NY
I pretty much only use Unilocal to review food, so if I’m reviewing a non-​food place it’s for a good reason.
Corey has just been completely fantastic both times I was here. The first time I had to mail a package overseas, and Corey told me I could get a much better deal if I just went to the post office and shipped it there, so I went to ship it there instead.
I came back here again today because I needed to mail something fast. Overnight shipping was about 30, and Corey told me honestly I could just ship my letter in one day even with regular postage.
I don’t ever have much of an impression of people that work in customer service type jobs, but Corey is fantastic. Very friendly and honest. Highly recommended.
Place rating: 1
San Francisco, CA
Uh, rude much? Didn’t even ask much or provide other options. Literally just told my roommate and I to have a good day and step out. Wtf. Have some patience.
Place rating: 5
San Francisco, CA
I love using this place to drop off packages. The people here are fast and efficient and get me in and out. I come prepared by sealing my package up with all the tape and shipping info. Love how it’s not a big hassle compared to the actual USPS stores.
Place rating: 3
Castro Valley, CA
I was here dropping off my return package. There was a huge line but only one person frantically trying to get everything done (kinda felt bad for him). He actually was pretty attentive and friendly to the customers regardless of the line getting longer. In the end he ended up just telling the people with pre-​paid packages to just dump it on the counter (if they didn’t want a receipt). I was a little uneasy about that since I wanted to make sure but I didn’t want spend more time standing there waiting (as the girl in the front had messed something up on the package labeling).
Final Thoughts: It’s a pretty small store. You can get things notarized here too but I haven’t tried that before. Just ok overall.
Place rating: 3
Davis, CA
Got a document notarized for $ 10. Fast and easy. Had to fill out and sign document. Also do not forget to bring photo ID. This is a 3-​star since I cannot speak in regards to any of the other services that are provided.
Place rating: 1
Henderson, NV
I kindly asked to use some tape for my package real quick. The package was the size of a shoe box. This mildly young looking employee gave me a snobby «Yeah for a dollar you can.» remark. I asked him if he was joking. He said nope. For some reason I wasn’t willing to pay a dollar for a few pieces of tape and kindly told the guy to f*** off. I went up the road to another shipping place and not only was the tape free, they have it placed on the counter for all to use. Oh and the parking lot in this place is dreadfully small. F*** that UPS store…
Place rating: 4
Davis, CA
Dropped off a pre-​paid UPS package here yesterday. I ran out of packing tape so only half of the box was taped. The man behind the counter was nice enough to tape up the rest of the box for me. He informed me that they’re open on Sundays and offer a wide variety of shipping services. Super helpful!
Place rating: 1
Davis, CA
Corey is super nice and helpful… but if you see the owner, Raj, working DO NOT go! He’s very rude and unprofessional. He will talk down to you and he’s always grumpy.
Place rating: 5
Sacramento, CA
Every time I go in here it seems that DHL tries to stop me from shipping. Well, each time the guys at the UPS store (because they offer DHL service too) always solve my problem and get my package out. Sometimes it is fast, sometimes it is slow but, they are super friendly and clearly doing everything they can to make sure my package is shipped accurately. If I used UPS for anything I would definitely choose them over some of my Sacramento options; I think their customer service really makes it worth it.
Place rating: 3
San Francisco, CA
I used to come here all the time when corey was here. I dont know if he went on vacation or what, but the other guy working here is a a-​hole. He’s so rude. I came in with my own box but didnt have packing tape around the house, and he barks at me that next time he’ll make me pay for it. … well. if he would have just let me know that he charges for tape, I would have payed for it. I don’t need to buy a whole roll of packing tape to keep at the house… I’d be happy to pay you a dollar for using a strip once a month. instead of barking at people, maybe you should make charging people a buck for tape a policy.
ridiculous. i don’t come here to get favors, just to ship packages. I’d make this a one star, but hesitate, in case corey still works here and i went on a bad day.
regardless, will probably avoid this place from now on.
Place rating: 5
San Ramon, CA
The ONLY reason I continually come back to this UPS store is solely because of the customer service I receive from Corey.
I ship a couple snowboards throughout the year, and every time I’ve come in, he has always been more than happy to construct me a box or cut a box into a proper size so that I can save some money on shipping something so irregular like a snowboard.
I was surprised when I found out he wasn’t the owner because the service and attention that I and others have received from him exceeds expectations. Service like this from an hourly wage worker is hard to find.
This is how customer service should be, not only at a UPS store, but at any business where customers and employees are interacting.
The UPS store is extremely lucky to have him, and I will be back this winter season to ship more boards out.
Place rating: 4
Rancho Cordova, CA
The common misconception about mail/​ups/​fedex stores is that the service is mediocre and pricey. Oh who am I kidding, it’s mostly true. Mostly.
This UPS store is the best mail drop off/​mail services store I have experienced. I will drive past both post offices and the OTHER ups store just to come to this one. Corey, who is usually there, is helpful and knowledgeable in his field. The owner is nice and they offer discounts to returning customers and anyone affiliated with UC Davis.
It’s usually pretty busy in there but the wait is always short and the visits are always pleasant. A plus!