Toys R Us

Recently moved within the same shopping center. Nice new store. Amazing Selection and a really great staff set this apart from just a toy department.

Everyone is ALWAYS extremely helpful when my family and I go to this location. The staff is very friendly and the store is clean and organized.
When I was registering for our baby I found that this location was the best by far because of their helpful staff.
I don’t understand why everyone gave this location only a few stars, it definitely deserves all five.

I just cannot stand stepping into some Toys R Us stores and this is definitely one of them. The store is just chaos. All the toys are strewn in haphazard piles on the shelves, if even on the shelves, and the clothes are semi-​hanging on the racks, or on the floor. It is impossible to find anything in the store and aisles are just littered with toys and various items from different departments. I understand that it is hard to keep a large toy store organized, but if that is the area you are managing, that is what you need to do. The *few* times I have needed to embark on my treacherous journeys into the land of Toys R Us, I felt like a rat in a maze and I came out with a headache each time after trying to find items which were either out of stock or located in areas which made no sense to me.
The prices are also just too high. They are better online and as other reviewers mentioned, they do not exist on some items! I like to see what items cost right where they are, not have to search for someone or something to tell me what they cost and not end up buying it.
In the end, I only go to Toys R Us if I absolutely must; for example, to buy a car seat which I like to touch, feel, and see in person. Otherwise, I get all my toys and children’s clothes for cheaper and with less hassle and headache at Target. It is sad. I remember Toys R Us, as a child, as this great magical place, but now it is just a grouchy shell of a former toy megastore.

This was the first time I’ve been in a TRU in years; used to work there when I was in college. I was shopping for the first grandbaby due in a few weeks. This location is very crowded; lots of racks really close together in the clothing area. Many of the items on the shelves that I was looking at had no prices, which makes it hard to decide what to buy. You can walk an item to one of those price scanners but, hey, I’m old school and like to see a price on the shelf/​peg. Not a great shopping experience.