Pep Boys

Def one of my favorite. Autoparts stores around they have a wide selection of what I need including. A great selection of plasti dip and tires and will everyone. Is always nice and good at what they do the manager Aaron Is a good guy I trust this place.

I have only used this store to buy car parts inside and put them on myself. For this the place works fine. Since then several other auto stores have opened closer to my home and so I have not been back in a few years. I was recently in the area and stopped in for some wiper blades on my way home. Looks the same and I found what I needed quickly. In and out in no time.

I stopped in last week having a shaking and swaying on my 2014 Dodge Journey. The staff was very helpful and quick to get me in. Later was called and told the vehicle tires needed replacement at 18k miles! So I had them replace some filters and told them I had to go to the dealer because of the low miles and it being a new car but promised I would be back if the dealer did not help. Of course I bought the vehicle at Daytona Dodge and they have been nothing but terrible service. Buy a car and then they forget who you are… so I returned to Pep Boys and hour later they got the car done exactly at 4:30 as promised and it rides like new again. They were all very polite and I just wanted to let people know I have been managing retail over 30 years and I can be a tough critic and I am impressed.
Thanks so much you guys are awesome. Bob Ross

Bad customer service, unorganized, inventory is lacking, appointments don’t mean anything, and speaker installment is extremely overpriced. Staff is lazy.

Well i am so upset with them, they made it seem as though the were honest and reliable but I was fooled… I went in for a break pad change and 2 days later my wheel barings are worn… the car is freakin new… and only has less than freakin 38 thousand miles on it… I dont drive that car often how the hell? Beware of these bitch ass men. who take advantage of single women…

My wife and I had our brakes changed out in April and they started squeaking in June. I took my van back and the techs looked at the van, replaced the brakes and changed the oil on the house. We were anticipating a $ 350 bill and were stressing over this and it was wiped away. The staff was fantastic, courteous and swift and not just because we had services free. They explained what could have happened and fixed what was wrong instead of placing the blame with others. Aaron and his staff should get kudos from the company for their clean store, caring staff and just all around swift service.

This place is the best around! I am a college student attending a University in Daytona Beach and my car had SEVERE break problems. I took it to Pep Boys and spoke with Kelly. He had them take care of me right away and I didn’t even have an appointment. After waiting for only 15−20min they told me I needed serious repair on my breaks that would cost me $ 1,000+. As a college student I didn’t have that kind of money. Kelly told me he would see what they could do to get me taken care of as he understood my situation. After only a couple hours of tracking down the parts I needed, my car was fixed and ready to go. And when I returned to pick up the vehicle, I found out that they took off an extra $ 200+ for me. I am grateful for everything they did and would definitely return there for any future work. Thank you KELLY at PEP BOYS for helping me out!

In need of an oil change, I decided to stop at Pep Boys for the first time today. The service was very fast and I was in and out in less than 30 minutes without an appt. The staff was very friendly and professional and I was completely satisfied with the work that was done.

Aaron– Positive karma to you! Thank you for your help!
We were in Daytona Beach settling my mother’s estate. We had rented a rental car and had an issue with it. We pulled into Pep Boys for some items and explained the situation to Aaron. He quickly came up with a solution then walked out to the parking lot and fixed the rental car for us. Aaron, you truly made our day!

I visited this location this morning with my fiancé and soon to be mother-​in-​law. I originally purchased a Bosch Pro-​Start battery from Pep Boys over two years ago (and hadn’t had any problems until last night).
Upon arrival– the 3 of us were promptly met by Tom (the customer service manager) who was really helpful, kind, courteous, and most of all patient. He checked my old battery (come to find out it had a dead cell) and even checked the new battery before we left the store. He wheeled up the new battery to the front cashier so we didn’t have to carry it up to the counter ourselves.
My old battery had a 3 year free replacement warranty and a 96 month pro-​rated warranty, so, my battery today was completely free! Plus, the new battery also has a 3 year warranty (amazing!).
Overall– the customer service at this location is absolutely amazing, unlike with other chain auto parts stores. The staff was friendly, the store was clean, and they had lots of merchandise in stock.
I will definitely come back to this location again soon!