Salon 360 & Day Spa

Why is it that their stylist decided to the complete opposite of what you ask, this being a male stylist. Especially when the only request being to «do not cut off more then a inch» on a maintenance haircut! It is so frustrating when it takes a year to finally get the length desired and then find 6 – 8 inches taken off on the floor! The only compensation was 20% off a future haircut.
Nothing worse then this attitude of we know what looks good so suck it up and like what I decide what you should look ok like. Horrible experience.

So before walking in here I had a really horrible haircut that needing some fixing. I thought this place looked nice and I read a couple good reviews. DON’T DO IT. First of all, I went in asking if the stylist could fix my bangs. They looked horrible when I walked in there. I had been growing them out for about six months after a horrible haircut. I really went in there for more of a consult but he assured me that he could make them look better. He sat me down to take a look at it and was shocked when he saw how bad it was. I told him I only wanted my hair cut if he could fix my bangs. I told him if he couldn’t do them today because they were so short that I would rather wait and come back in a few weeks. I assured him that if I had to wait I would make another appointment. He started off with trimming my ends. When he got to my bangs he said there was nothing he could do. Naturally I was pretty irritated because I went in there to only get my bangs fixed. Haircut ended up being $ 65. I can’t remember if that was before or after tip. On top of my irritation I asked him to style my hair with big loose curls parted down the middle (I usually wear my hair like this with my awful bangs pinned back) AND THEN he parted my hair deep on the side, curled it and feathered it out. I looked pretty 80s in a reallllllllly bad way. My finished style was sprayed with an awful Aquanet strength hairspray. It was a travel size hairspray and he let me keep it. I threw it away later. I was so embarrassed when I was paying. I wanted to just run out of there. I’m not really an emotional person but I went in my car and cried because I just spent the last of my paycheck on another horrible haircut. This happened four months ago and I’m still angry enough to write this review.

I’ve been doing my eyebrows w/​Mona for awhile! She knows what she’s doing. Unlike asma on the other side. I went in on a day that Mona wasn’t working. Biggest mistake ever. I was going to a concert the next day and needed my brows wAxed. I walked out of the salon with the thinnest eyebrows ever. Crying. This was 2 ½ years ago. I’m still growing my eyebrows out. And haven’t been there since. If you come here to wax: MONA or nothing. Ashley had also dyed my hair here before and she’s a catch too! She’s so sweet and funny! I would just avoid asma. The inside of this place is gorg too! And I forgot
To mention their tanning beds are one of the best ! I can’t remember which bed it was. But it got me dark in jus one time. Not orangey dark. But a brown dark. I remember someone complimenting me on my tan after that too. That’s how good it looked!

I thought Salon 360 would be a professional and upscale salon, but after my experience there, it is anything but. When I walked into the salon, the receptionist (who was outfitted more for lounging at home than working a front desk: sweat pants/​big sweatshirt, flip flops, and her hair in a bun) apparently had to finish an article in her magazine before looking up to greet me. I have worked in customer service, so that was extremely off-​putting and I really wish I had walked out. Asma was my hairstylist, and she continued with the unprofessionalism. While shampooing my hair, she let the cold water run on me for a solid minute and a half while she checked her phone. The haircut itself was decent, except for the bangs. I asked for wispy, long Bridgett Bardot bangs, instead I look like a llama. I wish I were kidding. All of that seems bad enough, but the worst part was that I was terribly overcharged for it. I was appalled when I found out that THEY CHARGE TO BLOW DRY YOUR HAIR. What on earth is up with that? Of course I want you to blow dry my hair, who lets their client walk out of their salon with wet hair? $ 60 later for a cut I am extremely disappointed and they will no longer have my business

Ashley is simply the best. As a guy, I’m very particular with my hair, and still want to get in and out quickly. Ashley manages to give me the exact haircut I want in a short time, while still being friendly and pleasant. She is also quit the interesting person to have a conversation with about happenings in the metro Detroit area!
The receptionists are friendly and know you by name. Upon walking in, you are greeted and offered drinks (coffee, water, mimosa, etc). The wait is short since they take appointments, but they make sure you have a good experience from the moment you walk in.

Beautiful building, wonderful personalities, and amazing hair! What more can you ask for??? LOVE salon 360! Everyone is so nice and professional. The building is so beautifully decorated and very clean. Mona did a fabulous job on my highlights and cut! I can’t wait to come back! I would highly recommend this salon to anyone and everyone that wants a great up to date hairstyle!

Bad … Bad color job done by Esma. Went in with beautiful dark hair, wanted to go lighter for the summer, done this many times before. Left with orange roots a dark middle, rust ends and blotchy plum in the back. Another stylist attempted to fix but it was a botched job. After paying them $ 157 plus dollars, I went to Sally’s picked up a 9 $ box of stripper and a 5 $ bottle of dye and my hair looks amazing just what I asked for which they could not do on 2 occasions. If you love your hair, don’t go there!

Looks are deceiving. On the surface it appears to be quality a hair salon and Spa… but these are amateurs posing as specialized hairstylists.
I should have realized when I walked into empty salon that something was wrong. Outside of an obviously bored receptionist, walls and walls of glitz and bling, lots of product, and a technician doing her nails when I walked in there was no one there. This was all a really bad sign and I should have walked out.
Jordan said that I would be in good hands with Esma. Esma who cut my hair with a pair of rubber gloves on because she had just finished doing her nails. Basically, I went in for a trim and walked out with a significantly shorter hack job compliments of Esma.
In the middle of a horrible haircut and bad service, she tries to sell me a facial. What?! After that she tells me that she’s a professional with hair color. A professional what? Possibly she has a certificate?
Adding insult to injury, she slathers way too much unwanted product all over my hair. Perhaps she was trying to make it better. Instead I walked out with a greasy hack job and had to cancel my plans for the evening. Instead I went home, washed my hair several times to get the product out, and cried like a little girl.
A little fearful of unknown salon and unknown hairstylist, I had been putting off making a hair appointment since relocating to the area. Finally after months of looking, with nothing to go on I decided to take a chance on Salon 360. Most unfortunate.
It ‘s been a long time since I cried over a bad haircut. Most humbling. But then again, a bad haircut sort of hits a woman’s vanity right below the belt, doesn’t it?
Sadly the bad hair experience I had been fearful of happened at Salon 360.

Mona rocks that place! Gets you inno matter how busy they are. They are running a special on tanning packages. Buy one get one free!