Went and got new I phones Had a great lady assure us. She went above and beyond ensuring we were all set! The manager was very helpful also This is the store I will go to if I ever need support or service! They are great!
Marc H.
Place rating: 4 Boca Raton, FL
Juan knows his stuff & was extremely helpful. Any complaints of customer service are because the employees don’t jump all over you. Just walk over, smile & ask for help … They will help you! Shop online before going in or use their wifi on your own device to scope their offers … Best to have an idea what you want before going into the store, or at least ask questions & listen, then make decision. Many complainers make themselves sound like know-it-alls or bullies. Can’t really complain about the cell service … All cell services seem spotty in South Florida. I’m sure more towers eventually will be added.
David C.
Place rating: 4 Deerfield Beach, FL
I was worried about going to a corporate At&t store, because of the possibility of having to wait in line for a long time, luckily this wasn’t the case. A woman greeted us when we walked in and asked for my first name and last initial. That threw me off, and seemed strange but I didn’t ask questions. A customer service rep named Kyle helped us out. He was very professional, knowledgeable, and got us out of there with haste. We left with 2 phones on a family plan, 700 minutes unlimited data and text. At&t is a bit expensive, but so far the phone and service has been outstanding.