Top To Bottom Lawn and Tree

Great work! My yard abs trees look great. I honestly have never seen such a hardworking group of men. They are very dedicated to the job and have the skills to back it up!

I wish I had read Unilocal reviews first! I called Top to Bottom Lawn and Tree Service early on April 6^th to cut tree limbs off my property line that were dropping blooms and dead leaves in my flower pots and all over my patio and of course had to leave voice mail. I was called back mid-​day. I told the female what I needed and she said well if you don’t have to have an estimate we have a 2 to 3 day turnaround. I told her I didn’t need an estimate and she said okay. I waited around for 3 days and called back to give then my cell phone number because I had other things to do. I called her back on Friday and told her to cancel my order and she said well they have been behind and I informed her she didn’t tell me they were behind when I called her on Monday and that she said he would 2 to 3 days. She said well he was going to call you today. He called in the afternoon and said it would he be Monday, but that it was supposed to rain. He then said Monday or Tuesday which there was also a chance for rain on Tuesday. It did not rain on Tuesday so there was absolutely no excuse to not show up.
It is now the 15^th and have not received a call from them. Of course, I do not want their service now as they both are liars which was also stated in a previous review. They certainly show no courtesy to their customers and I will certainly warn all my friends not to every use these liars — believe me by word of mouth can go a long way and not a dependable business.
BE SURE AND READ ALL REVIEWS ON TOP TO BOTTOM LAWN AND TREE SERVICE IN DENTON, TX.

I also wish I could give these people 0 stars. When I started with Top to bottom a couple years ago I called to set them up to come out and they took like 6 weeks to finally show up. They said they’d be out there such and such day and never came, when I called they always had some excuse. They finally came out and honestly did a good job. They came once per month and fertilized my lawn, but when anything changes they just don’t use their brain. They are completely unorganized. we moved in December and then we tried to get them to come to our new house in March they said they would come and never came. They kept giving excuses for 2 months and then they said we owed them money for the past months of no payment. They even sent us letters and reported us to a credit agency. When I called them about it they said it was because of a payment back in October that wasn’t paid. I thought, maybe I forgot to pay it so I checked my bank account and it showed it was paid. Then I called them and they said that they had come out to my new house on May 6^th and that was what the bill was for. First, you can look at my yard and tell that they didn’t. Second, Myself, My wife and 3 home schooled kids were here all day for a birthday and never saw them. 3^rd, they cant get their story straight. Then the lady called me a liar when I confronted her on these issues. DO NOT USE THESE CONS!!! THEY WILL BURN YOU!!!

My back yard looks great! The guys got it all done quickly and everything looks clean and tailored. Having your trees trimmed is one of the best things you can do to update the look of your home and yard. I also order firewood from this company, each piece is evenly cut and easy to stack.

I wish I could give these people 0 stars. I have never encountered a more unorganized and unprofessional company in my life. They performed services that were never requested, they did a poor job mowing (one occasion in particular being the day after a huge rainstorm, so obviously the grass was not cut uniformly) and it is almost impossible to reach anyone through phone or email. I left several voicemails before receiving a call back and when I finally got someone on the phone I requested to cancel my services after first confirming that my account was fully paid and up to date. I was told that my account would be canceled and I even sent a follow up email just recapping the conversation that I had with them. As you can probably guess, not even one week later I come home to find that they came out again! I immediately tried to call them and have left 3 voice mails now with no response and to top it all off, I just received an Invoice today from these jokers. Heed my warning and find someone else to take care of your lawn.